Everything was really great. Best trip so far we ever had. Nothing complaint about. We enjoyed it and nothing can be compared to this place so far. Recommend to all. Rooms were really great, service was perfect, personnel was working really nice. We hope to get back there soon. Great job people.

This resort was great! From the moment of our arrival we were greeted with smiles and a cocktail and 2 gifts (one for my husband and one for me). They took us to our room which was great! I would highly recommend a view of the waterfall side - we were in the middle (2nd floor) close to everything. The service is top-notch. Someone is always around ready to serve a drink - whether with alcohol or without. We met some great people and had a very relaxing vacation. The room was clean and kept very nice our entire stay. Loved the free bottles of alcohol in room to where you can mix your own drink. They provide canned or bottled beverages in your room too. It was fantastic! My husband and I enjoyed the beach, pool and all the bar areas. We just enjoyed relaxing and the different areas of the resort. This resort is well kept, clean and service is great! We were there for 7 nights and loved it! We also enjoyed the food - very very good. You can drink the water at restaurants and no need to worry. They provide bottled water everywhere. Just don't brush your teeth with the water from bathroom sink or drink any water while showering or rinse your mouth with any water other than bottled water!! They warn you of this. You can see the filter and serve all clean water and ice - no worries. Very good trip!

First of all, anyone that tells you that the Palace Punta Cana is dirty or poorly maintained are simply not telling you the truth. My wife and I checked in on November 29 and checked out December 13 and had a great time. Rooms were immaculate as is every surface of this property. Their staff are everywhere cleaning up everything from dead leafs on the palms to wiping off individual crystals on the chandeliers.
There are a couple of small complaints from an otherwise great vacation. Number one I would like to see a bit more variation in the food served at the buffet from night to night. The food was good but I personally would prefer more of a variation day to day.
Number two was for my wife and I a considerable disappointment. We are avid fitness buffs and as such had every intention of using the exercise facilities. For a 5 star hotel I would be ashamed to offer the fitness room that they do. Some serious money needs to be spent updating the fitness area.
Bottom line, for the money you cannot go wrong with this Riu. Yes things are a bit dated but everything is still in very good condition and the staff is excellent at keeping things clean and in order.
One other thing to mention is the service staff in the buffet. Ronnie and Ranyer treated us like royalty, great service and hopefully management will pass this on to them.

Returned on Dec.6th, from the most beautiful vacation. This place the Riu Palace, Punta Cana was so laid back, the staff was amazing they went out of their way to make you happy. We will definitly will be going back. Only thing I didn't like were the unsupervised children at the pool, the parents were no where to be seen, and the kids just went wild, jumping and splashing me and other guests. Marion Dickinson