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Ocean Blue & Sand: Traveler Reviews

4.0 of 5
Playa Arena Gorda, Punta Cana, Dominican Republic
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Ocean Blue & Sand
Ranked #23 of 99 hotels in Punta Cana
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5,318 reviews from our community

Traveler rating
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    1,576
    574
    310
    227
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Families
1800
 
Couples
1659
 
Solo
41
 
Business
53
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
“Wonderful Experience”
5 of 5 stars Reviewed February 15, 2013

I just wanted to say Thank you to the staff of the Ocean Blue. We traveled from Feb 7th through the 12th. We had a fantastic time. The grounds were kept up so well, everything was very clean, they were continuously doing work around the villas. It was big enough, but not where you are overwhelmed, you can still walk everywhere. The beach was perfect, the pool was kept very clean and the staff were AMAZING. The food was good for the most part, we had a couple nights where it was Fantastic. The Mexican Rest. and the Steakhouse were extremely good. There was so much to offer at the buffets that you always found something to eat. And honestly, most of it was very good. This was my first time in the Dominican and I certainly would love to go back. The people are just so incredibly nice and work extremely hard to make your stay there as wonderful as possible. We were in a group of 12 people, with a couple very picky people, and I think everyone just had a great time. So props to the staff of the Ocean Blue for making our first trip to the Dominican a very wonderful and memorable experience!!!!

Room Tip: We stayed in Villa 8, which overlooked the pool. It was almost in the middle of the beach and lobby...
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  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Ashley H about Ocean Blue & Sand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServiceOBS, Guest Relations Manager at Ocean Blue & Sand, responded to this review
February 17, 2013
First it is a pleasure for us that you have chosen Ocean Blue and Sand by H10 as your holiday destination. We want to thank you so much for your contribution in this review about your memorable experience with us in your vacation. As well we are very glad that our restaurants and food were at the level you expected especially for those picky eater you mention on this review we also will like to remember you that the changes at our resort are constant for the pleasure of our clients.

Thanks once more for the details about your vacation mention by you in this review, we look forward to see you again here with us.


Best regards.

Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Louis, Missouri
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Used to be a great place”
3 of 5 stars Reviewed February 15, 2013

We were here in 2008 and OB was a great place. Since then, new owners have taken over and the resort is tired and weary. My friend asked for decaf this am and they gave her a jar of instant nescafe and a cup of hot water. They used to offer milk or cream in your coffee. Now it's just milk, unless you want powdered packets. There is mildew all over the mat in the bathroom shower and the top of the nightstand is a mess, mottled by liquids or chemical. Apple will be contacted when we get back. They will need to remove a few 'apples' from the rating on this place.

  • Stayed February 2013, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
Ask justasista about Ocean Blue & Sand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServiceOBS, Guest Relations Manager at Ocean Blue & Sand, responded to this review
February 17, 2013
We would like to take this opportunity to really thank you so much for choosing our hotel Ocean Blue and Sand by H10 for the 2nd time and especially Dominican Republic as your holiday’s destination this time. We are sad to hear that you felt that things have change on your point of view for worse but as always we are on top of every guess wishes to satisfy every need as much as possible , the litter charges you have encountered have nothing to do with new management, there are just changes for the best of all our clients .therefore the next time if it is possible anything you would like I’m sure that if you just would ask you would be serve or find the way to accommodate you the best way we could , it was just matter of letting the right person know how you felt before you left the property .on the other hand we will keep you comments at hearth to make sure that the rest of the clients enjoy their vacation to the fullest .
We will be more than glad to welcoming you again here with your family and friends at Ocean Blue and Sand.

Best regards

Management.
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Edison, New Jersey
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
“Fantastic Vacation!”
5 of 5 stars Reviewed February 15, 2013

This was our first visit to Punta Cana and had a wonderful vacation at Ocean Blue & Sand. Six of us traveled the first week in February and loved every minute of it. Overall, the resort was lovely and clean (loved that it was set up like a little village), service was great and staff made the trip! I’m still shaking my head at some of the negative reviews I read that made me second guess my choice! I’d like to give a detailed review since many were so helpful to me when planning our trip.

Rooms: Spacious and clean. Nothing super fancy or luxurious, but clean and comfortable with an always-stocked fridge of whatever we requested. We were in Villa 3, which, at first was disappointing because I had it in my head that we should be closer to the beach/pools. It turned out to be a great location for us – right in the middle of everything. A short walk to the lobby area for wifi to check in at home, grab a coffee from Mike’s, or hit the restaurants and entertainment in the evening and an equally short walk to the pools and beach.

Pools/Beach: Beautiful and clean! Never, ever had a problem finding lounge chairs…even 6 together. The pools did not feel crowded at all, even though I believe the resort was near capacity that week. Towels were never an issue, either…although the hike to the towel hut was a pain. We would get clean towels at the end of the day, so we had our fresh ones ready for the next morning. Loved the swim up bars!

Food: If I have any complaints at all, it would be the food. Just average to good in some spots, but my expectations were realistic for an AI. However, the variety is huge, so it would be very difficult not to find something you liked! The Mexican and Domincan restaurants were good, the Italian was not good at all, the breakfast buffet was good, and the beach buffet was average. I did love the paella and fajitas grill on the beach, as well as the sangria and margarita bars set up to match.

Entertainment: Loved the entertainment in the lobby each night – live music, dancing, karaoke. The staff work very hard ALL day and night to make sure you’re having a good time. And you can participate as much or as little as you’d like. The disco and casino were fun, as well.

Service/Staff: Were excellent – everyone we encountered was friendly and polite and had a smile on! I really liked that resort was small enough to have a more intimate feel where you actually got to know some of the staff and they remembered you (and your drink order!) from day to day. The beach bar staff – Jose Santos and Kuiston – were amazing and made our days so much fun! Santo, our waiter in Casa de mi Abuela was fantastic and when we saw him again in the beach restaurant, he remembered us and took very good care of our group. And lastly, Vincent in the Mexican restaurant was great and never let our drinks get empty before there were fresh ones on the table! Also wanted to mention, since it seemed to be a problem in other reviews, that we were never once approached by any timeshare people.

Oh, and nothing to do with the resort, but get your tourist card online if possible. The line to buy them was LONG (I know this varies based on incoming flights) and we were able to zip right through to customs.

We would absolutely return to OB&S and are already planning our next girls’ trip for 2015!

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask JenniferS894 about Ocean Blue & Sand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServiceOBS, Guest Relations Manager at Ocean Blue & Sand, responded to this review
February 17, 2013
We would like to take this opportunity to really thank you so much for choosing our hotel Ocean Blue and Sand by H10. We are very glad that you choose Dominican Republic as your holiday’s destination for the first time and that you has found great variety of thing to do here with us. We are also pleased to know that you found that the workers were helpful and polite. We want to thank you for taken the time to share with others what a great time you had here with us. We will give your regards to Jose Santos, Kuiston and Vicente form the Mexican restaurant on your behalf.

We will be more than glad to welcoming you again here with your family and friends at Ocean Blue and Sand.


Best regards

management
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tracys landing, md
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
“7 nights in the DR”
3 of 5 stars Reviewed February 14, 2013

We have been to Punta Cana before, this hotel was very clean, the staff was very nice. It is not 4 stars but overall was a good experience. I would recommend this property and I would stay here again. The food in these resorts always leaves a little to be desired, but still good.

Room Tip: We were in villa 4 which was great, this is a big property and this villa was central. I would reque...
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
Ask kblackstock718 about Ocean Blue & Sand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServiceOBS, Guest Relations Manager at Ocean Blue & Sand, responded to this review
February 17, 2013
Thank You so much on behalf of Ocean Blue and Sand by H10, for your wonderful review and for sharing with others your pros and cons about you vacation. We are also glad that in your 1 weeks’ vacation you found the property beautiful and the staff of Ocean Blue friendly as well. thanks you for residing at our hotel we will be very honor to receive you in the future some time so you can enjoy once more you stay here with us.

We most gladly will like to welcome you again,

Best regards,

Management
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Sunbury, Pennsylvania, United States
1 review
2 helpful votes 2 helpful votes
“Frank D.”
5 of 5 stars Reviewed February 14, 2013

Don't pass this one buy; we had a fabulous time being pampered by the staff. The resort is well maintained, the staff is very friendly and helpful, and the beach is breathtaking. There is always something to do day or night. The food was quite good and there was an outstanding selection of different foods to choose from. The pools, the bars, the weather, like being in paradise wish we never had to come home. Hope you have as much fun as we did. P.S. Don’t forget to try the Mama Juana!

Room Tip: Standard rooms are quite adequate don't spend the extra to upgrade unless you have it to throw a...
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Frank D about Ocean Blue & Sand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServiceOBS, Guest Relations Manager at Ocean Blue & Sand, responded to this review
February 17, 2013
On behalf of Ocean Blue and sand by H10 we are delighted to know that you found our property very enjoyable and that we have meet your expectations. Is for us a pleasure to know that you found the rest of the employees were polity and helpful. We want to thank you so much for choosing us and for sharing your experience with the rest of the world and for giving such a great opinion about this place.

We look forward to welcoming you again,

Best regards,

Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ocean Blue & Sand

Also Known As:
Ocean Blue Punta Cana
Ocean Blue Hotel Beach
Ocean Blue Golf Beach Resort
Ocean Blue Golf & Beach Resort
Ocean Blue Resort Punta Cana
Ocean Blue Resort
Ocean Blue Golf Beach Resort Punta Cana
Ocean Blue
Ocean Blue Dominican Republic
Ocean Blue Golf
Address: Playa Arena Gorda, Punta Cana, Dominican Republic
Phone Number:
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Beach Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Top resorts Hotels in Punta Cana
#18 Luxury Hotels in Punta Cana
#20 Family Hotels in Punta Cana
#20 On the Beach Hotels in Punta Cana
#37 Romantic Hotels in Punta Cana
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Nestled on the wonderful beaches of Bávaro, and immersed in tropical foliage, close to the White Sands golf course, the Ocean Blue and Sand is an all-inclusive resort featuring suite accommodations, two luxurious pools, casino, spa and fitness center, dive center and an extensive activity program including childrens' and teen mini clubs, to make your stay an unforgettable experience. All-inclusive: Meals, drinks, cocktails and snacks included 24 hours. Some additional services are available at additional charge. Lobby with Free WiFi. ... more   less 
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