My husband and myself traveled to the Ocean Blue and Sand for our 4th trip there in a row. As normal we found check in ok and were given a room in villa 8 facing the pool. On arrival at the room it was clean and well made. After a long flight all we wanted was to rest and wake refreshed the following morning which we did, went for breakfast to find as we have before a good selection of food from eggs to pancakes, fruit, breads, pastry and don't forget the good old cereal so unless you really are picky you will find something you like. Wandered along to the welcome meeting to introduce myself to the rep said that I won't be attending unless something has changed in the hotel as it is like home from home to us, all the staff are like our second family, we spend time talking to them and have a lot of laughs with them. The pools are always kept clean and the staff who work on the pool bars are always cleaning up after themselves as well as we holiday makers with cups ect by the pool side. A big thank you to Edwin, Carlos, Franisco, Raynaldo, Deabi on the pool bars for keep us well watered and entertained. Also thank you to Rainer, Ocsar in the main buffet and Angel at the beach restaurant for looking after us so well while we ate. Mikes coffee is always worth a frozen treat well worth the extra calories.. At meal times there was always pasta, rice, veg, salad, fruit, cheese, BBQ chicken, a roast, lots of fresh fish (in the evening) and plenty of it, been checked, re-placed and very clean areas in which it was served. Then in the evening we would eat then wander for a drink in the main lobby where Christal, Racqel, Wendy, and Evlyn work hard taking drink orders and working the tables. On the bar Benvardo( sexy blacks bro) Bernardo, Sosa, Eddy, Sonia and Sexy black again kept us served well. Thank you to you all. The entertainment team has changes from last year and only Dawry and Alehandro are there from last year but as with the rest of the family helped to make the holiday we wanted, Thanks to Willy wonka who also kept us on our toes!! We can't wait to return to our family, the weather was mixed while we were there but thats not the fault of the hotel. We stayed 12-11-12 to 26-11-12 but normally its been Oct when its been a little hotter but we still had a FANTASTIC time THANK YOU OCEAN BLUE AND SAND
treat everyone as you would expect to be treated yourself, please and thank cost nothing just ask ni...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
December 13, 2012
Please receive from ocean blue and sand by h10 our warmest regards and gratitude for the positive comments made by you on this web site and for residing at our hotel for the 4th time.
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Knowing the level of satisfaction that we have achieve in our clients encourage us to keep up the good work and exceed your expectation with effort every day. We will be more than glad to give Edwin, Carlos, Francisco, Raynaldo, Deabi , Christal, Racqel, Wendy, Evlyn Bernardo, Sosa, Eddy, Sonia and Sexy black from bars and angel, rainer , and Oscar from the restaurants, as well from the entertainment dd, alejandro and willy wonka ,your regards reminding them the good work they are doing thanks to the comments made by costumers like you .
We hope to receive you and your family once more, here at ocean blue and sand.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.