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“VA Nurses had a blast!” 4 of 5 stars
Review of Ocean Blue & Sand

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Ocean Blue & Sand
4.0 of 5 Resort (All-Inclusive)   |   Playa Arena Gorda, Punta Cana, Dominican Republic   |  
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Hotel amenities
Ranked #28 of 101 hotels in Punta Cana
Chesapeake
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“VA Nurses had a blast!”
4 of 5 stars Reviewed December 7, 2012

Thank you Candy Man, Minnie Me, Rey, Vladamir, all the waitstaff, bartenders, and cleaning crew for helping 12 of us celebrate our graduation from nursing school! The entertainment staff worked very hard to make sure we were having fun and kept us smiling! The guys at the pool bar kept us well hydrated and always had a smile for us. Rey was our "go to" guy for anything we might have needed. All the staff works very hard and deserves a raise and some time off!

  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServiceOBS, Guest Relations Manager at Ocean Blue & Sand, responded to this review, December 13, 2012
Thank you for the positive review. We are very pleased to know that you and your other nurse friends had along with most of our employees an enjoyable stay with us. We will send your regards to Candy Man, Minnie Me, Reginaldo morel, Vladimir and encourage them to keep up the good work, thanks again for your contribution on this page and for choosing to our hotel Ocean Blue & Sand by H10.

We look forward to welcoming you and your nurses friends again!

Best regards

Management
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,531)
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Upper Marlboro, Maryland
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 7, 2012

The hotel grounds and staff were amazing, except Gaby! Please do not believe anything he tells you. He seemed to have ulterior motives. Nonetheless, Reginaldo was more than helpful to us even as we were checking out.

The restaurants on-site seemed to always be in recess. It was impossible to get a reservation at the steakhouse even when you followed their instructions. The buffet food was very mediocre. However, when the chef prepared a dish for you individually it was worth consuming.

The beverages are not what they portray. You do not get alcohol that you would expect if you are from the US. You have to be a member of the premier program to get decent alcohol. Their signature drink, 'Ocean Blue', is only good at the hotel lobby. The bars at the pool are not good. Luis at the bar on the beach was the only exception.

Room Tip: Try to stay on the top floor if possible since you can hear the guest(s) above you walking if they a...
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  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServiceOBS, Guest Relations Manager at Ocean Blue & Sand, responded to this review, December 13, 2012
First of all we want to thank you so much on behalf of Ocean Blue and Sand by H10. We really appreciate the time you have taken to share your remarks as this feedback helps us to improve our level of service. And as well we really want you to know that all those things said by you in this comment will be take in consideration very well and take the right procedure to avoid future inconveniences. We will let Reginaldo from guess service and Luis from bars know you send your regards and encourage them to keep on doing such a good work.

It will be our pleasure if you give us the opportunity to host you once again to show you a hole different an unforgettable vacation.

Receive our warmest regards,

Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Buxton
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 6, 2012

My husband and myself traveled to the Ocean Blue and Sand for our 4th trip there in a row. As normal we found check in ok and were given a room in villa 8 facing the pool. On arrival at the room it was clean and well made. After a long flight all we wanted was to rest and wake refreshed the following morning which we did, went for breakfast to find as we have before a good selection of food from eggs to pancakes, fruit, breads, pastry and don't forget the good old cereal so unless you really are picky you will find something you like. Wandered along to the welcome meeting to introduce myself to the rep said that I won't be attending unless something has changed in the hotel as it is like home from home to us, all the staff are like our second family, we spend time talking to them and have a lot of laughs with them. The pools are always kept clean and the staff who work on the pool bars are always cleaning up after themselves as well as we holiday makers with cups ect by the pool side. A big thank you to Edwin, Carlos, Franisco, Raynaldo, Deabi on the pool bars for keep us well watered and entertained. Also thank you to Rainer, Ocsar in the main buffet and Angel at the beach restaurant for looking after us so well while we ate. Mikes coffee is always worth a frozen treat well worth the extra calories.. At meal times there was always pasta, rice, veg, salad, fruit, cheese, BBQ chicken, a roast, lots of fresh fish (in the evening) and plenty of it, been checked, re-placed and very clean areas in which it was served. Then in the evening we would eat then wander for a drink in the main lobby where Christal, Racqel, Wendy, and Evlyn work hard taking drink orders and working the tables. On the bar Benvardo( sexy blacks bro) Bernardo, Sosa, Eddy, Sonia and Sexy black again kept us served well. Thank you to you all. The entertainment team has changes from last year and only Dawry and Alehandro are there from last year but as with the rest of the family helped to make the holiday we wanted, Thanks to Willy wonka who also kept us on our toes!! We can't wait to return to our family, the weather was mixed while we were there but thats not the fault of the hotel. We stayed 12-11-12 to 26-11-12 but normally its been Oct when its been a little hotter but we still had a FANTASTIC time THANK YOU OCEAN BLUE AND SAND

Room Tip: treat everyone as you would expect to be treated yourself, please and thank cost nothing just ask ni...
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServiceOBS, Guest Relations Manager at Ocean Blue & Sand, responded to this review, December 13, 2012
Please receive from ocean blue and sand by h10 our warmest regards and gratitude for the positive comments made by you on this web site and for residing at our hotel for the 4th time.

Knowing the level of satisfaction that we have achieve in our clients encourage us to keep up the good work and exceed your expectation with effort every day. We will be more than glad to give Edwin, Carlos, Francisco, Raynaldo, Deabi , Christal, Racqel, Wendy, Evlyn Bernardo, Sosa, Eddy, Sonia and Sexy black from bars and angel, rainer , and Oscar from the restaurants, as well from the entertainment dd, alejandro and willy wonka ,your regards reminding them the good work they are doing thanks to the comments made by costumers like you .

We hope to receive you and your family once more, here at ocean blue and sand.

Best regards
Management
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1 review
4 of 5 stars Reviewed December 5, 2012 via mobile

We are on a vacation for my daughters graduation gift. We are having a great time. I wish the rooms were bigger but in the end we are not spending much time in them anyway. The staff is great especially the entertainment. They definately keep you on your toes. We are having a great time. I would come back!

  • Stayed December 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServiceOBS, Guest Relations Manager at Ocean Blue & Sand, responded to this review, December 6, 2012
On behalf of Ocean Blue and sand by H10 we are delighted to know that you found our property very enjoyable and that we have meet your expectations. Is for us a pleasure to know that the entertainment, along with the rest of the employees were polity and helpful. We want to thank you and congratulated you for your daughter graduation and for choosing us over the rest of the world.

We look forward to welcoming you and your daughters again,

Best regards,

Management
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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 5, 2012 via mobile

I like the Hotel... very nice guys, the poolbar it's perfect.... Willi wonka, minimi jumping crazy in the Pool... beach is were cleaner andere i have a good time her... i come back next year... best Hotel in punta cana....

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServiceOBS, Guest Relations Manager at Ocean Blue & Sand, responded to this review, December 6, 2012
Thank You so much on behalf of Ocean Blue and Sand by H10 for your most wonderful review and for sharing with others the variety of things to do here at this hotel .We are glad that you found the property cozy and the staff of ocean blue friendly as well.

We most gladly will like to welcome you again, and give your regards to willy and mini me.

Best regards,

Management
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London, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed December 5, 2012

We visited the resort from Nov 27-Dec 4. After reading many reviews, mainly great reviews with a few and far between negative reviews, I felt confident it would be a great vacation. Sad for us, we are one of those few and far betweens. The Resort is beauitful, I love the layout, the gardens are immaculate, the pool area is amazing. We were there for only 1 week and the number of little things that went wrong, kinda spoilt our experience. I would put it down to the staff at Reception and Customer Service don't care and can't be bothered when things go wrong. Briefly to mention a few, our room keys continually failed. On one ocassion I was locked out of my room for over an hour waiting for a replacement key. Room spacious, furniture needs renewing, draws were broken, phone didn't work unless you held cable in phone. Room service, hit and miss if they answer. I understand most of the staff don't speak any English at all and communication is a problem if you don't speak Spanish, I called room service one morning at 8:35am and my call was answered, however, I was informed they only serve privilege guests from 8am, for poorer from 11am. Our room was cleaned very late most times into the evening, until I complained, our last 2 days rooms were cleaned by early afternoon. The beach is not nice at all, not one of the best I have been to. The food is ok, lots of choice, but nothing WOW. Drinks nothing great, mainly poor quality or watered down. Most of the staff are nice, very friendly. Customer Service is rubbish. The list can go on. Overall, it is a beauitful place, however, they lack attention to detail, well for the (poorer) section. Others in our party said it was a great experience for them. May be our expectations were a little too high, I don't know.

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServiceOBS, Guest Relations Manager at Ocean Blue & Sand, responded to this review, December 6, 2012
First of all we want to thank you so much on behalf of Ocean Blue and Sand by H10. We really appreciate the time you have taken to share your remarks as this feedback helps us to improve our level of service. And as well we really want you to know that all those things said by you in this comment will be take in consideration very well and take the right procedure to avoid future inconveniences.

It will be our pleasure if you and your group of family give us the opportunity to host you once again to show you a hole different an unforgettable vacation.

Receive our warmest regards,

Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 5, 2012

This is a great place the staff is excellent we really like all the activities, Willie wonka is very entertaining makes me smile the shows are excellent , jack is a very good dancer and is very fun to watch DD is a very good dancer and keeps us in good shape the food is excellent and we will come back to this place again we have been here before and plan on bringing our daughter and her family back next year please keep up the great work and can't wait to get back here the show last night Brazilian fire show was very fun to watch, our friends met us here on our second week and really love it, we will be recommending this place to all our friends and family, there is so much to do and also so much time to relax, and one last thing we were invited to the chefs dinner and it was the best dinner I have ever had we felt so special and very well taken care of thank you so much for our best vacation ever !!!!

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServiceOBS, Guest Relations Manager at Ocean Blue & Sand, responded to this review, December 6, 2012
On behalf of Ocean Blue and Sand by H10 we want to thank for your most wonderful review and for sharing with others you Amazing experience here with us, we are also glad that you have the chance to experience the chef table and have a dinner with him personally. we will most definably give your regards to the entertainment guys like , dd, jack and other . We hope that you have really enjoy the shows and also found the rest of the staff of ocean blue and sand friendly as well.

We most gladly will like to welcome you again,

Best regards,

Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ocean Blue & Sand

Address: Playa Arena Gorda, Punta Cana, Dominican Republic
Phone Number:
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Family Hotel in Punta Cana
#21 Spa Hotel in Punta Cana
#22 Romantic Hotel in Punta Cana
#23 Luxury Hotel in Punta Cana
#24 Top resorts Hotel in Punta Cana
#25 On the Beach Hotel in Punta Cana
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Ocean Blue & Sand 4*
Official Description (provided by the hotel):
Nestled on the wonderful beaches of Bávaro, and immersed in tropical foliage, close to the White Sands golf course, the Ocean Blue and Sand is an all-inclusive resort featuring suite accommodations, two luxurious pools, casino, spa and fitness center, dive center and an extensive activity program including childrens' and teen mini clubs, to make your stay an unforgettable experience. All-inclusive: Meals, drinks, cocktails and snacks included 24 hours. Some additional services are available at additional charge. Lobby with Free WiFi. ... more   less 
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Also Known As:
Ocean Blue Punta Cana
Ocean Blue Hotel Beach
Ocean Blue Resort Punta Cana
Ocean Blue Golf Beach Resort Punta Cana
Ocean Blue Dominican Republic
Punta Cana Ocean Blue
Ocean Blue Hotel Punta Cana
Ocean Blue Resort Dominican Republic

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