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“Paradisus is truly paradise” 5 of 5 stars
Review of Paradisus Palma Real

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Paradisus Palma Real
4.5 of 5 Resort (All-Inclusive)   |   Punta Cana, Dominican Republic   |  
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Ranked #7 of 99 Hotels in Punta Cana
Duluth, Georgia
1 review
“Paradisus is truly paradise”
5 of 5 stars Reviewed yesterday NEW

we had an amazing vacation with another family. Our kids loved the pool, kid zone activities, and endless eating options. By far, Fuego's was amazing. Juan (head of food services) went out of his way to ensure we were Happy! Franklin De la rosa, Johnathan were especially helpful and service oriented. The resort is spectacular. The oriental garden spa felt like I was taken away to bliss. It was so calming and refreshing. We loved our vacation and would recommend this place to those wanting a top notch experience.

Room Tip: Family concierge rooms are newer and nicer, it's a good place to be!
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  • Stayed April 2015, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Meliá Hotels International

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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6,769 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,293)
Date | Rating
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English first
Acworth, Georgia
1 review
5 of 5 stars Reviewed yesterday NEW

My wife and I spent 5 days and 4 nights at the resort in mid-April. We stayed in the Royal Service part of the hotel. We had a great overall experience. The property is stunning and the service outstanding.

The quality of the food was a real surprise. I expected average food considering it is an all-inclusive but the food was excellent. I recommend the buffet which was very good each time we ate there.

The service across the board was excellent. We received truly exceptional service from Marino Payans, bartender at the Palazzo bar. Each night we tried a different restaurant but we would stop by the Palazzo bar to talk with Marino. He was very personable and went out of his way to focus on us while we were at the bar.

Our butler Alvaro was also very helpful. He made our dinner reservations each evening and put special items in our room each night.

I recommend that you skip the sales presentation that they will try to make. Just say no before is starts.

Overall a great experience.

  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bowie, Texas
1 review
5 of 5 stars Reviewed yesterday NEW

We went to the Paradisus Palma Real for my daughter's wedding. Beautiful resort, large nice rooms, very clean property and beaches and the service and friendliness of the staff was wonderful. Nicolas was the very best butler we have ever had anywhere. He made our stay stress free, relaxing and everything easy. We enjoyed visiting with him and could not have ask for any better service. Nicolas was amazing!

  • Stayed April 2015, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Great service. Very clean. Martin Hineo treated us so well. He saved us a spot on the beach everyday, brought us extra towels & always had drinks for us. He was a very kind & friendly man. Thanks Martin.

Our butler, Niclaus was excellent. He helped us with everything we needed. He had nice surprises in our room every night. He went above & beyond to make our trip great & relaxing.

I would definitely come back.

Stayed April 2015, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katy, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Far and away the best vacation ever!!!! Rosa, Alex, Luis were absolutely phenomenal!!!!! I will be back every year! Very peaceful and beautiful all the way around. Hated to leave!! Can't wait to go back!

  • Stayed March 2015, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Meliá Hotels International

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Our stay at Paradisus Palma Real was simply perfect. The location is wonderful and the beach/pools are even better. The staff is super helpful, always with a smile on their faces.

The hotel offers a structure with a lot of activities and you can be active all day. The entertaining crew is an atraction itself. Minimi, Big Mac and Jazz are a high point at the stay, always trying to keep you distracted. There are dance classes everyday and I fully recomend the acqua spinning as well. Thank you, Paradisus and entertaining crew, for making us feel at home.

Queremos volver lo mas rapido posible!

Stayed April 2015, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
1 review
5 of 5 stars Reviewed yesterday NEW

I loved the great room service staff from the waiters to the operator were very efficient always with a call of courtesy to my room when finished eating to see how he had been my lunch , I want to mention BILLY very friendly operator over the phone , FERNANDO GERONIMO excellent waiter thank you both for good service is the best room service that never had seen ...

Room Tip: very excellent i wanna come back
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  • Stayed April 2015, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Paradisus Palma Real

Address: Punta Cana, Dominican Republic
Phone Number:
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Punta Cana
#2 Casino Hotel in Punta Cana
#6 On the Beach Hotel in Punta Cana
#6 Top resorts Hotel in Punta Cana
#7 Luxury Hotel in Punta Cana
#10 Romantic Hotel in Punta Cana
#12 Family Hotel in Punta Cana
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Paradisus Palma Real 4.5*
Number of rooms: 554
Official Description (provided by the hotel):
Welcome to the epitome of resort elegance. Paradisus Palma Real Resort envelops you in privileged comfort and simply astonishing beauty. Discover crystal Caribbean waters, pristine beaches, towering palm trees, stunning gardens and magnificent architecture. Delight in sumptuous private Suites, championship golf, seven world-class international restaurants and stunning pools lined with exotic Bali beds. An all-encompassing paradise of grace, elegance and charm located 25 minutes from the Punta Cana International Airport. ... more   less 
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Also Known As:
Paradisus Palma Real Hotel Punta Cana
Paradisus Palma Real Punta Cana
Paradisus Punta Cana
Paradisus Palma Real Resort
Punta Cana Paradisus
Paradisus Hotel Punta Cana

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