There were several positives and negatives on our stay here. We have travelled to many destinations and stayed in many different accommodations, so do feel I can speak with integrity here.
When we first arrived the welcome was overwhelming and sincere. We felt great. When we got to our room we were somewhat disappointed and as things began to go wrong became frustrated and angry. Power to our room went out a couple of extremely key times and after being passed around and hung up on it was fixed. The phone didn't work lights were burned out or missing, there just wasnt a lot of communication or help. The waitstaff was for the most part sensational and one of the concierges named Vladimir was exceptional. Vladimir spent 30 minutes with us discussing Haiti vs the Dominican, arranged and scheduled transportation to a trip to the doctor for my wife and fixed all of the fore mentioned maintenance issues in our room.
- Official Description (provided by the hotel):
- Welcome to the epitome of resort elegance. Paradisus Palma Real Resort envelops you in privileged comfort and simply astonishing beauty. Discover crystal Caribbean waters, pristine beaches, towering palm trees, stunning gardens and magnificent architecture. Delight in sumptuous private Suites, championship golf, seven world-class international restaurants and stunning pools lined with exotic Bali beds. An all-encompassing paradise of grace, elegance and charm located 25 minutes from the Punta Cana International Airport. ... more less
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- Also Known As:
- Paradisus Palma Real Hotel Punta Cana
- Paradisus Palma Real Punta Cana
- Paradisus Punta Cana
- Paradisus Palma Real Resort
- Punta Cana Paradisus
- Paradisus Hotel Punta Cana