On May 23, 2009 we had the privilege to visit the Colonial Majestic at Punta Cana. We had been in Punta Cana before and I was very reluctant in returning. Our previous experience had been a nightmare. After trying other resorts in different parts of Santo Domingo, my husband finally convinced me to try Punta Cana once again. All I can say is thank God he did. WOW! Words cannot express my gratitude for that unforgettable week. I’d like you to know we are planning a family get together already for next year, that is how good our experience was. It took me this long to write my comments because I had a family emergency right as I returned. I wanted so much to rave about this wonderful and unforgettable vacation!
We arrived May 23rd, there was a horrible storm when we arrived so we visited the spa and try to stay dry. The service is absolutely heavenly. Everyone has a smile on their face and is always willing to assist you. You walk by someone and there’s always a courteous hello or how can we assist you. The room we were in was in building 2 close to the “3 Calaveras” 27.. something. To begin there is a refrigerator in the room that they stock up every day. They leave beer, Presidente, my husband’s favorite, refreshements, like Pepsi, Sprite, Diet Pepsi. You tell them what you prefer to drink and they leave it. There are always fresh water, oh yes, very important, you CAN’T drink the water. But that’s not a problem because you find water EVERYWHERE! What is best it’s that it’s all included! The first night they brought fruit and Champagne, the second I think it was chocolate covered grapes with your choice of wine (red, white or rose). Another night prosciutto ham, you can’t get hungry and there’s a lot of walking! The hallways, gardens and restaurants are impeccably clean. I’m a clean freak and I was very comfortable every where I went. I can tell you that due to my medical condition I had to request a room downstairs, but they do have elevators, it was absolutely gorgeous. It was extremely clean super spacious. It had privacy for the stall, and shower, 2 sinks a Jacuzzi inside and one outside, all I can tell you it was incredibly FANTASTIC! The service was stupendous. We were very lucky because everyone we dealt with were wonderful. We always tipped because what is for us a couple of $s when we are spending so much on vacation. They work so hard and I witnessed that the same service was offered to those that didn’t tip. I couldn’t understand why the others didn’t tip but they received the same treatment as we did. In the 3 Calaveras’ Bar we had the wonderful service of Raul and Omar (I hope I got his name right). Jenny was the hostess for both the Steak and the Fish side of the Calaveras. What a beautiful and sweet person. She was always great. An advice for the 3 Calaveras, sit towards the outside, because if you are in the inside close to the salad and appetizer bar it gets pretty warm, although there are fans. When you sit on the outside the breeze is great! Jimmy took care of is in the fish side and also in the meat side. He was fantastic. During the day the 3 Calaveras is a breakfast and lunch buffet and you can go in and sit straight from the beach or pool. The inside one is much nicer, but you cant’ go in wet. It has air conditioner and the food is better (to my taste). Our friends always liked to have lunch on the one outside (3 Calaveras) so they could go in bathing suits. The inside restaurant has wonderful servers and hostesses. We were taken care of by Dorta, she has beautiful green (hazel) eyes, she also works at night in the Chinese (Thai) style restaurant, she is FANTASTIC. In the inside buffet restaurant we were also taken care of by Fermin, he works at night in the Gourmet, also great. The food is great everywhere we ate. The Thai-Chinese style restaurant, you need to make a reservation to eat in the side of the “Benihanna” style setting, if you just want sushi, you can go in and be in the other side without a reservation. The food is good. The Gourmet is ok, it’s good and you should experience it, reservations are required. The Mexican and Dominican style Taino, I can’t comment on because we didn’t go there. We didn’t eat at the dinner buffet either. That was our breakfast and lunch place. The best for me were the 3 Calaveras at night. It changes into 2 sides at night: 1 side for the meats and the other for the fish and seafood. Oh my God! The best of the best! The meat cuts are fantastic. We like Shula’s and Houston’s, there’s nothing to envy by the meat side. The cuts and quality is superb. The Chateaubriand is outstanding I had it without the sauce, because the taste of the meat is great. The “Churrasco” is not your typical Churrasco. We are speaking of filet quality meat. My husband had it the second night we ate there and it was outstanding! The seafood side was just as wonderful. They try to please you as much as possible. Our friends wanted lobster creole, it wasn’t in the menu, but when they requested it, the chef made it for them. Of course we tipped him, but can you imagine to have something made to your taste on the spot. Amazing! Tips are so well deserved!
At night there was a happy hour (what was better is that the drinks were included) with a saxophone player and sometimes a small group with a piano by the out side bar toward the front of the resort. Super ROMANTIC! The music was amazing. You could either go there before or after dinner and relax and hear this wonderful music. Every night there was a show at 10PM. The shows were nothing out of this world, but the animation group is wonderful. They work super hard. They work non-stop, under the heat and at night under the lights! You never see them complaining and always with a smile in their face. I wish I could remember all of their names, but I will mention some, but be advised that if I forget someone it’s not because they were not good, it’s because it’s a lot of names to remember! I wish I could put all the pictures in but the space is limited, they had pool aerobics and in the middle while you are sweating you can swim to the bar in the pool to refresh yourself! Amazing, games at the beach! Dancing lessons at the beach! Music at the beach! Servers at the beach with many shaded areas for those of us that can’t be too much in the sun! Imagine underneath a tiki on a stretch arm chair and someone asking if you would like anything to drink? Heaven? Oh, yes. I think this was one of the most enjoyable parts of this wonderful resort! Well back to the animation crew. We had the wonderful privilege to meet great and happy youngsters, they were about my sons ages, between 18 and late 20’s! What energy. How they were able to be so long in the sun dancing, jumping and laughing is still a mystery to me! I’d be very tired and super exhausted what a wonderful group! The DJs are super nice, but they love Regeton, but when you ask them for other Merengue or Salsa they are happy to comply with requests!
There is a pool playground for kids, there is a disco (too much Reggeton), a Casino and great shore excursions. I can’t comment on the shore excursions because I was too busy enjoying my stay!
The Spa is great, the prices are reasonable and it is clean. What I liked the least was that you had to get wet to go the spa and to the 3 Calaveras. Also you had to carry with you the towel cards and if you lost them it would be $25.00 to replace them. I wasn’t too happy with that, but I didn’t lose it, so maybe that’s why I didn’t mind it as much!
- Official Description (provided by the hotel):
- Panoramic view Majestic Colonial ... more less
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- Also Known As:
- Majestic Punta Cana
- Punta Cana Hotel Majestic
- Majestic Colonial Dominican Republic
- Majestic Hotel Punta Cana
- Majestic Dominican Republic
- Punta Cana Majestic Colonial
- Majestic Resort Punta Cana
- Majestic Colonial Hotel Punta Cana
- Colonial Majestic Punta Cana
- Majestic Colonial Punta Cana Dominican Republic