We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great vacation - read all the details” 5 of 5 stars
Review of Majestic Colonial Punta Cana

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save Saved
You added Majestic Colonial Punta Cana to your Saves list
Majestic Colonial Punta Cana
4.0 of 5 Resort (All-Inclusive)   |   Playa Bavaro, Punta Cana, Dominican Republic   |  
Hotel amenities
Ranked #17 of 100 Hotels in Punta Cana
Miami, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
16 helpful votes 16 helpful votes
“Great vacation - read all the details”
5 of 5 stars Reviewed July 7, 2013

Just got back yesterday (7/6/2013) and travelled with a group of 20 from Miami for 7 days. Here's the truth and many extra details I didn't find on other reviews when I checked trip advisor.

Arrival: Small airport. We had a chartered plane for our group on Sky King which included transportation so it was a smooth ride with great information from our tour guide, Yudelkys through Turinter (the bus line). Ride from Punta Cana airport to hotel was about 20-30 minutes.

Hotel: Beautiful hotel, every aspect of it. They have a strict check in of 3 pm so plan to arrive around that time or a little before to avoid waiting around for so long. They are very accomodating in the event that you want to change into your bathing suits and enjoy the hotel while you wait.

Rooms: We had a junior suite with jacuzzi, which I believe most rooms have. Super spacious and comfortable. I have 2 kids so I ordered a king size bed for my husband and I and they will provide twin size beds for your room for free as well (platform box spring with mattress on top so it's a regular sized twin bed). I ordered 2 twins for each of my kids and there was still plenty of space in the room and everyone slept perfectly. We were in building 1 but if u want to face the pool you should request building 2. The higher the number, the closer you will be to the beach. For instance, 2201 is closer to the lobby while 2250 is closer to the beach (building 2, level 2, and the last 2 numbers are the room number, etc. Buildings 3 and 4 are for the colonial club and cost $50 more per night and includes some extras, etc.

Internet access: I didn't use my iPhone all week, which felt weird but I really disconnected and was fine with it. However, if you require access, I think it cost some family members something like $4.00 USD for 1 hour of access. I believe they provide you with a hot spot or something and you are able to access it without roaming and getting charged for their internet provider, which I think is called Claro and is super expensive. I just turned it off for the week. If you are in building 3 & 4 paying extra, they have an internet cafe or something like that or free internet. Just ask. We had 6 members staying there.

Food: You must make reservations for the Japanese and French restaurants at 8 am for the following day at the guest relations desk. Joll, at the Japanese restaurant is a fantastic manager and very accomodating. We had Raul and Pedro as our Habachi chefs. Super funny guys. Other restaurants are just walk in. Pack a few pants for the men for these 2 restaurants but I still saw guys in nice shorts as well so they're not that strict. There was a lot of variety to choose from for all meals, even for my little picky eaters. We had no complaints about the food.

Service: Everyone we came across was so incredibly nice anywhere we went. Pedrito Rosa entertained us with his "El Cafe" and "Coffee Boy" announcements throughout the dining room in the mornings. Then he would serve us at night too at the Japanese restaurant. Dainelys greeted us everyday for breakfast and was amazing. We had breakfast every morning in the big dining room on the first floor next to the lobby, open from 7 am to 10 am. Delfin makes the best custom made omelettes to your liking and what an incredible personality. Just super nice.

Entertainment: The best part of the hotel is the animation team. These guys and girls do not sleep. They are up at 8 am and work through the night at the theatre and disco sometimes too. We will miss Chicken Legs, Tutti Frutti, Swagger, Gigi, Speedy Gonzalez and Lina. At night they had a Michael Jackson show, the dating game was hilarious, I didn't get to the see the circus night and the karaoke night was good too. I enjoyed 12 pm water aerobics by the pool bar and zumba at 5 pm with tutti frutti everyday. We also participated in beach volleyball and olympics on the beach, which was also hilarious. My kids and entire family looked forward to participating in anything the animation team was doing. We also had a blast at the foam party in the pool. Yes, they shot foam into the crowd inside the pool from the bridge by the pool bar and everyone danced and had a great time.

Beach: My kids loved feeding the fish in the beach (yellow tail and needle fish). They would take some bread after we had lunch at the restaurant by the beach and spend hours feeding them. The waves were a little rough sometimes but nothing crazy. Water is beautiful and sand is white and soft. There are plenty of chairs under tikis and all over so no worries there and we were a big group and never had a problem getting chairs together. You exchange your old towels with new ones every day at the little tiki by the volleyball court on the beach. You can also rent (for free) masks with snorkles and boogie boards from the same tiki.

Drinks: The Majestic is good and so is the Miami Vice. The Zombie can be compared to the long island iced tea so be careful with that one. LOL If you find the drinks too weak, just ask for a floater and they will be happy to pour more booze over the top.

Sickness: We had 3 family members get sick with vomiting or diarrhea or both. DO NOT use the water from the sink for brushing your teeth or put it in your mouth during your shower. The water they serve you at the restaurants from the jug is perfectly fine or just ask for bottled water, plenty of that too. They have a doctor on staff at the hotel 24/7 and pharmacy too (just behind the theatre). My husband got vomiting and diarrhea and needed an IV at 3 am but was back in the room after about 1.5 hours with all his medications and was good to go. Thank you to Dr. Guzman for her amazing service and attentiveness to all 3 of our family members. It was $231 USD but they give you all the paperwork to file with your insurance upon return and you can charge it on your credit card. Your room frig is packed with beer, soda and water. If you run out of water, just ask for more. Rinse your mouth and toothbrushes with bottled water only. Also, if you're not used to eating so much food all the time, don't go crazy because it's all inclusive, that would also bring on diarrhea. The ice in the drinks is purfied as well as the water in the jugs they serve at the restaurants. Me and my kids were totally fine. Just one of those things.

Pool: The pool is endless, literally. It starts from the lobby and reaches all the way to the beach with a bunch of bridges in between and 2 bars. One bar is outside the pool by the lobby and the pool bar in the pool is the one closest to the beach where all the action is.

Excursions: We did the dune buggie excursions and rode on the new big ones. The tour pick you up at 11 am and goes til 3 pm. They provide snacks and drinks. First stop shows you how they make coffee, chocolate, cinammon, mama juana, etc. Then you go to a fresh water cave for a dip and then to a gorgeous beach for about 20 minutes and then head back. Wear clothes you don't care too much for cause you'll be getting muddy.

I hope you found this review informative. Have fun.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

12,506 reviews from our community

Traveler rating
    7,675
    3,169
    1,005
    399
    258
See reviews for
3,868
5,121
93
106
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2,336)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
california
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 7, 2013

We stayed at the Majestic Colonial from June 20-July 1, 2013. We were celebrating our 43rd wedding anniversary and they treated us excellent. We stayed in the "Adults Only" section in a "swim up" suite. The room was large, with a jacuzzi tub inside and one outside on the patio. Very comfortable beds, double sinks, spacious shower. Maid service was twice a day (morning and evening). We were never short of towels and our fridge was always restocked daily.
A big shout out to our "private butler" Fermin for taking care of any problems that we had (which were few). He was always there soon after we called him. Also a great job by Charly in the snack bar. This guy is really knowledgeable about the area and treats you like a real guest.
Only complaint about the resort would be that the wi-fi does not work well in the "adults only" section. the manager told me that they were changing suppliers and it would be fixed soon.
The food was very good at the rodeo (by the beach). Good steaks and also great lobster at the same restaurant. the french restaurant was excellent for dinner. the Japanese restaurant was a benihana wanna be and was a little bit weak. The buffet next door at the Majestic Excellence is much better than the one at the colonial.
All in all a fantastic place to spend a relaxing vacation and I would highly recommend this place to anyone considering on going to Punta Cana.

Room Tip: Good a room in the Adults Only section if you can. You will have your own swim up bar and private ba...
See more room tips
  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Syosset, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 7, 2013

Just came back from spending a week in at the Majestic Colonial for a family vacation and had a wonderful time. The grounds are well kept, clean and beautiful. The staff is extremely friendly and went above and beyond to please us. My favorite restaurant was Le Gourmet for breakfast and lunch, my kids loved the Matsuri restaurant and Rodeo Grill.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 6, 2013

We just recently got back from the Majestic Colonial for our wedding. The wedding staff were the most disorganized people we came across. They also had no intention of putting in the tiniest bit of work. We had asked if someone can measure the roof top of the presidential suite and we were told the area for the whole suite. No one could have gone up there and measured it?? Or in order to have your wedding package paid you need either 25 guest or enough rented rooms for 105 nights. We had 25 guest but only 102 rooms , we asked majestic if everything was ok for the wedding package they gave us a vague answer implying that yes it's paid. Only once we arrived there did they inform us that we needed to rent for another 3 nights. They ended up harassing us with letters under our door all week. All in all to say its was an extremely frustrating week of calling and being redirected 4 or 5 times to fix thing that should have been done in the first place.

The front staff had no interest in out problems Juan rather then pick up the phone. would tell me to come back at different times. The bar and restaurant staff were great.

My vacation all in all ended a little sour for the reasons above. I even rented the rooms and didn't bother staying.

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toms River, New Jersey, United States
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 6, 2013

This was easily one of the best vacations of my life. I met some amazing people and had the time of my life. It was made even better by my main amigos Tuti Fruiti and Chicken Legs. Best dudes I've met in a long time. If you want a great time, visit and stay and the Majestic Colonial!

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Majestic-Col, Manager at Majestic Colonial Punta Cana, responded to this review, July 7, 2013
Dear Anthony C

Greetings from Punta Cana!

Hereby, we would like to thank you for have chosen the Majestic Colonial as your favorite vacation spot in the Caribbean. We´re very happy to know that you and your family spent such a nice vacation time and that you felt well atended by our Animation Team, specially by Tuti Fruiti and Chicken Legs.

In the other hand, we would also like to thank you for recommending our Property for those people who are looking to spend a wonderful time in the Caribbean.

We hope to have the opportunitty to welcome you for another visit to Punta Cana.

Cordially,

Jaime González
Rooms Division Manager
Majestic Colonial Punta Cana
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Vegas, Nevada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 5, 2013

We chose this hotel for our honeymoon, we were two weeks, and from the moment we arrived until we left, everything was just excellent. We were in the colonial club, the room was full of amenities, they prepared the jacuzzi a couple of days.
The food is good, the hotel and its people are beautiful, always say hello, Smiling and help you, they're very cute.

Thank you very much to Jose Augusto the best bartender in the majestic colonial Peñel and Sylvestre, Carlos, Yazel & Pedrito Rosa (coffe boy ) & Leo (matsuri)

This beautiful hotel without the people who work there, it would only be an empty building.

Thank you so much , see you soon.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, Florida
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 5, 2013

It’s taken us a long time to write this review in order to be totally fair with everyone involved and to reflect accurately our feelings. This was our first time in Dominican Republic and after a careful review, and following friends and tour agent’s suggestions we decided for the Majestic Colonial Punta Cana.
From June 24th- 29th we had the BEST family vacation ever, and we are completely pleased with our decision. The hotel, restaurants, bars, pool grounds and the beach were wonderful.
Rooms are greats, extremely clean and well kept. Refrigerator always were properly stocked with beers, water and soda. The hotel staff is extremely friendly and goes far above and beyond their duties to make you feel welcome and comfortable at any given time. Management is always making sure that everything is top quality.
We want to thank two members of The Hispaniola Restaurant: Ramon Morales and Luz Benitez for their constant smile and excellent service. Ana Rodriguez, for being so helpful with our restaurant reservations.
Special Kudos to the FUNGESTIC crew: Lina, Gigi, Speedy Gonzalez, Lucky-Lucky and Chicken Legs that made our days and nights full of fun and entertainment.
Also deserving our special recognition are: Delfin (the omelet guy), our Coffee Boy Luis Alberto, Doris and Juan (the fruit team for those delicious and fresh plates’ arrangements) as well as Marisol, Smerlin and Nancy Pio all from the Porto Fino restaurant. Leo Sam, from the Japanese restaurant, will give you a memorable dinner experience. There are many others with no names that made us feel at home and welcome every second.
We really enjoy this vacation and we will back next year for sure!
Majestic Colonial Punta Cana has earned permanent guests due to the quality of their service.
To all our new Dominican friends we want to say:
THANK YOU FOR THE MEMORIES AND WE WILL SEE YOU AGAIN VERY SOON!
Blessings and keep the Good Work.
The Rodriguez from Tampa on June/2013

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Majestic-Col, Manager at Majestic Colonial Punta Cana, responded to this review, July 7, 2013
Dear JM0514,

Greetings from Punta Cana!

First of all, we would like to thank you for taking the time to share your experience while vacationing in our Property with your family. Our main goal is to exceed our guests expectations on each visit and we´re very proud to know that you enjoy your family vacations as you were expecting.

Also, we would like to thank you for your positive comments the hotel, restaurants, bars, pool grounds and the beach. Also, I would like to highlight the excellence service you received from our Staff, specially by Ana Rodríguez, the FUNGESTIC crew: Lina, Gigi, Speedy Gonzalez, Lucky-Lucky and Chicken Legs, Delfin (the omelet guy), our Coffee Boy Luis Alberto, Doris and Juan (the fruit team), Marisol, Smerlin and Nancy Pio all from the Porto Fino restaurant and last but not less important Leo Sam. Please note that I will be sure to pass these feedbacks to all of them, who´ll be more than happy to know that they were the reason you had a great time.

Lastly, we would like to remind you that the Majestic Colonial will be more than happy if you could have the opportunity to host you for another family vacation time.

Warm regards,


Jaime González
Rooms Divison Manager
Majestic Colonial Punta Cana
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Majestic Colonial Punta Cana? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Majestic Colonial Punta Cana

Address: Playa Bavaro, Punta Cana, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Punta Cana
#8 Family Hotel in Punta Cana
#15 Luxury Hotel in Punta Cana
#15 Top resorts Hotel in Punta Cana
#16 On the Beach Hotel in Punta Cana
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Majestic Colonial Punta Cana 4*
Number of rooms: 659
Official Description (provided by the hotel):
Panoramic view Majestic Colonial ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, BookIt.com, Travelocity, Expedia, Odigeo and Tingo so you can book your Majestic Colonial Punta Cana reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Majestic Punta Cana
Punta Cana Hotel Majestic
Majestic Colonial Dominican Republic
Majestic Hotel Punta Cana
Majestic Dominican Republic
Punta Cana Majestic Colonial
Majestic Resort Punta Cana
Majestic Colonial Hotel Punta Cana
Colonial Majestic Punta Cana
Majestic Colonial Punta Cana Dominican Republic

Owners: What's your side of the story?

If you own or manage Majestic Colonial Punta Cana, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.