Just got back yesterday (7/6/2013) and travelled with a group of 20 from Miami for 7 days. Here's the truth and many extra details I didn't find on other reviews when I checked trip advisor.
Arrival: Small airport. We had a chartered plane for our group on Sky King which included transportation so it was a smooth ride with great information from our tour guide, Yudelkys through Turinter (the bus line). Ride from Punta Cana airport to hotel was about 20-30 minutes.
Hotel: Beautiful hotel, every aspect of it. They have a strict check in of 3 pm so plan to arrive around that time or a little before to avoid waiting around for so long. They are very accomodating in the event that you want to change into your bathing suits and enjoy the hotel while you wait.
Rooms: We had a junior suite with jacuzzi, which I believe most rooms have. Super spacious and comfortable. I have 2 kids so I ordered a king size bed for my husband and I and they will provide twin size beds for your room for free as well (platform box spring with mattress on top so it's a regular sized twin bed). I ordered 2 twins for each of my kids and there was still plenty of space in the room and everyone slept perfectly. We were in building 1 but if u want to face the pool you should request building 2. The higher the number, the closer you will be to the beach. For instance, 2201 is closer to the lobby while 2250 is closer to the beach (building 2, level 2, and the last 2 numbers are the room number, etc. Buildings 3 and 4 are for the colonial club and cost $50 more per night and includes some extras, etc.
Internet access: I didn't use my iPhone all week, which felt weird but I really disconnected and was fine with it. However, if you require access, I think it cost some family members something like $4.00 USD for 1 hour of access. I believe they provide you with a hot spot or something and you are able to access it without roaming and getting charged for their internet provider, which I think is called Claro and is super expensive. I just turned it off for the week. If you are in building 3 & 4 paying extra, they have an internet cafe or something like that or free internet. Just ask. We had 6 members staying there.
Food: You must make reservations for the Japanese and French restaurants at 8 am for the following day at the guest relations desk. Joll, at the Japanese restaurant is a fantastic manager and very accomodating. We had Raul and Pedro as our Habachi chefs. Super funny guys. Other restaurants are just walk in. Pack a few pants for the men for these 2 restaurants but I still saw guys in nice shorts as well so they're not that strict. There was a lot of variety to choose from for all meals, even for my little picky eaters. We had no complaints about the food.
Service: Everyone we came across was so incredibly nice anywhere we went. Pedrito Rosa entertained us with his "El Cafe" and "Coffee Boy" announcements throughout the dining room in the mornings. Then he would serve us at night too at the Japanese restaurant. Dainelys greeted us everyday for breakfast and was amazing. We had breakfast every morning in the big dining room on the first floor next to the lobby, open from 7 am to 10 am. Delfin makes the best custom made omelettes to your liking and what an incredible personality. Just super nice.
Entertainment: The best part of the hotel is the animation team. These guys and girls do not sleep. They are up at 8 am and work through the night at the theatre and disco sometimes too. We will miss Chicken Legs, Tutti Frutti, Swagger, Gigi, Speedy Gonzalez and Lina. At night they had a Michael Jackson show, the dating game was hilarious, I didn't get to the see the circus night and the karaoke night was good too. I enjoyed 12 pm water aerobics by the pool bar and zumba at 5 pm with tutti frutti everyday. We also participated in beach volleyball and olympics on the beach, which was also hilarious. My kids and entire family looked forward to participating in anything the animation team was doing. We also had a blast at the foam party in the pool. Yes, they shot foam into the crowd inside the pool from the bridge by the pool bar and everyone danced and had a great time.
Beach: My kids loved feeding the fish in the beach (yellow tail and needle fish). They would take some bread after we had lunch at the restaurant by the beach and spend hours feeding them. The waves were a little rough sometimes but nothing crazy. Water is beautiful and sand is white and soft. There are plenty of chairs under tikis and all over so no worries there and we were a big group and never had a problem getting chairs together. You exchange your old towels with new ones every day at the little tiki by the volleyball court on the beach. You can also rent (for free) masks with snorkles and boogie boards from the same tiki.
Drinks: The Majestic is good and so is the Miami Vice. The Zombie can be compared to the long island iced tea so be careful with that one. LOL If you find the drinks too weak, just ask for a floater and they will be happy to pour more booze over the top.
Sickness: We had 3 family members get sick with vomiting or diarrhea or both. DO NOT use the water from the sink for brushing your teeth or put it in your mouth during your shower. The water they serve you at the restaurants from the jug is perfectly fine or just ask for bottled water, plenty of that too. They have a doctor on staff at the hotel 24/7 and pharmacy too (just behind the theatre). My husband got vomiting and diarrhea and needed an IV at 3 am but was back in the room after about 1.5 hours with all his medications and was good to go. Thank you to Dr. Guzman for her amazing service and attentiveness to all 3 of our family members. It was $231 USD but they give you all the paperwork to file with your insurance upon return and you can charge it on your credit card. Your room frig is packed with beer, soda and water. If you run out of water, just ask for more. Rinse your mouth and toothbrushes with bottled water only. Also, if you're not used to eating so much food all the time, don't go crazy because it's all inclusive, that would also bring on diarrhea. The ice in the drinks is purfied as well as the water in the jugs they serve at the restaurants. Me and my kids were totally fine. Just one of those things.
Pool: The pool is endless, literally. It starts from the lobby and reaches all the way to the beach with a bunch of bridges in between and 2 bars. One bar is outside the pool by the lobby and the pool bar in the pool is the one closest to the beach where all the action is.
Excursions: We did the dune buggie excursions and rode on the new big ones. The tour pick you up at 11 am and goes til 3 pm. They provide snacks and drinks. First stop shows you how they make coffee, chocolate, cinammon, mama juana, etc. Then you go to a fresh water cave for a dip and then to a gorgeous beach for about 20 minutes and then head back. Wear clothes you don't care too much for cause you'll be getting muddy.
I hope you found this review informative. Have fun.
- Official Description (provided by the hotel):
- Panoramic view Majestic Colonial ... more less
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- Also Known As:
- Majestic Punta Cana
- Punta Cana Hotel Majestic
- Majestic Colonial Dominican Republic
- Majestic Hotel Punta Cana
- Majestic Dominican Republic
- Punta Cana Majestic Colonial
- Majestic Resort Punta Cana
- Majestic Colonial Hotel Punta Cana
- Colonial Majestic Punta Cana
- Majestic Colonial Punta Cana Dominican Republic