I've stayed at a couple of all inclusive hotels in the Caribbean so I'm going to do my best to write a fair review on this resort. We have overall a good vacation here traveling as a couple on a 7 night trip, with both good and bad points. We stayed in the adults-only Colonial club. At check in, our "butler" - In The House #5 - met us enthusiastically and got us checked in and showed us our room. He offered us a tour of the grounds, but we had a long trip in and we very tired so he just took us to our room. We asked if it would be possible to have a tour later on, and he stated that no, it was only available upon first arrival. So that was slightly disappointing. He showed us the pamphlet of the resort, which did not seem to be completely up to date, but was helpful enough that we were able to find our way around. We felt like the butler as well as many of the employees were a little bit over-the-top, in-your-face and slightly pushy. We assumed this was because they wanted a tip. We were slightly turned off by this but did offer tips when it felt appropriate - not each and every time we got a drink, etc., but as we felt necessary. Others of the staff were great and very friendly and helpful without being overly pushy, which we appreciated. Our room smelled musty on the first day but either we got used to the smell or it aired out throughout the trip because we didn't notice it after a couple of days. On the first day we were having trouble getting the TV to turn on (it eventually did work but there was only a few english channels) and my boyfriend was poking around behind the TV stand trying to get it to turn on and he said he saw a ton of tiny bugs behind the tv stand - which was skeevy but we just tried not to think about it. The housekeeper who cleaned our room was very friendly and sweet and did a good job keeping the room clean. We got water, soda and beer restocked in our fridge each day. They give you a couple of chocolate bars on the first day but they were never replaced - bummer because the desserts at the restaurants are lacking - more on the food later. They also give you a bottle of champagne which we drank and bottles of what I think was rum, scotch, and vodka, in the beginning of your stay in your room - we never even opened them. As for the rooms, the walls are thin, as can be expected at resorts like this. We overheard an argument between a couple that seemed to be coming from the floor below us and seemed to be almost escalating to violence and was a little scary - we contemplated calling the hotel but eventually we just left the room and forgot about it since it was hard to pinpoint where exactly the screaming was coming from. We also had a couple of nights of hearing loud, drunken yelling in the hallways around 2am which was annoying. We were thinking the "adults-only" section would be quieter, but in reality, it wasn't. Our balcony just had a view of another building (I think the Elegance resort) so we didn't spend much time out there. We tried out the jacuzzi once and it was nice. Onto the food. The food, as is the case at most places like this, was edible but not great. The breakfast buffet had a lot of options and we tried mostly everything. Nothing was fantastic and I ended up eating mostly cereal, bananas, and yogurts for breakfasts - which was fine by me. We did lunch at the buffet-style restaurant near the beach every day. The options were mosly the same each day, and consisted of pastas, a salad bar, a burger, etc. Nothing special but it was fine. For dinners we tried the mexican restaurant (so-so), the seafood restaurant (pretty bad), the japanese restaurant (so-so), and the steak house (the best of the bunch). One night at the seafood restaurant we waited for about 20 minutes while other, large parties that we saw seated after us had their orders taken - eventually we just got up and left and skipped dinner that night. The drinks are constantly flowing - at the restaurants they will pretty much keep filling your glass or bringing you refills until you phsyically stop them from doing so. We drank a lot of champagne and wine with our meals which we enjoyed. My boyfriend got violently ill on one night and we are not sure what the cause was - must have been some type of food or drink he had. But he was fine the next day and I never had any ill effects. I would recommend bringing immodium just in case. He took it as a precaution after he got sick and never had another episode. The beach is gorgeous and there are people constantly taking your drink orders, or you can go up to the bar yourself. We walked all the way down the beach past a few other resorts to a secluded beach with huge waves - not sure if this is technically allowed but it was fun and nobody ever stopped us. We stayed at the adults-only section of beach most of the time, which was pretty quiet and we never had trouble finding chairs. We witnessed at least 3 weddings per day, which is kind of weird because it feels like you are sort of intruding on these people's special moments since you are literally sitting a few steps away from them. The pools were nice and you could always find a quiet area. We never tried any of the water sports - I saw 2 people flip over in their kayaks (the waves are kind of big) - but my boyfriend did get a snorkle one day but there really isn't anything to see in the water. A few fish. There are literally no shells on this beach, only a few small pieces of coral. The main pool has a big bar with loud music and sort of a "party" area which we tried to hang out in one day but it ended up being too crowded and annoying so we left. There were also "miss bikini" and the sexiest man contests, etc. on the main beach- It feels slightly like they are trying to push the resort as a party spot which is not what we were looking for, but I can't speak for everyone else who stays here. I definitely would avoid this place around spring break unless you're looking for party central. We got a couples massage at the spa one day for $180- not a bad price and it was a decent massage. They did a BBQ beach party one night which we attended and watched some of the entertainment for a bit and ate burgers. The michael jackson show at the theater was great. We tried attending a few other shows but weren't impressed with any of the other ones. There is a small bar that had music a few nights which we went to and they encourage you to dance and enjoy yourself which was fun. We never tried out the sports bar, disco or casino. We noticed that the same songs play around the resort over and over- not the fun, caribbean reggae songs that we expected but just kind of upbeat songs that we ended up finding slightly annoying. We got a few bug bites but nothing major - we noticed that there were not many bugs, birds, lizards, or really any other type of wildlife which we found a little unusual - just an observation. The wireless internet included with the Colonial Club stay was supposed to be available in the Colonial Club lounge (where they have drinks, small snacks, and a tv 24hrs a day) but I found it to be spotty and didn't always work.
Overall, I would recommend this place to someone looking for a decent all-inclusive, although I don't think I would return again.
- Official Description (provided by the hotel):
- Panoramic view Majestic Colonial ... more less
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- Also Known As:
- Majestic Punta Cana
- Punta Cana Hotel Majestic
- Majestic Colonial Dominican Republic
- Majestic Hotel Punta Cana
- Majestic Dominican Republic
- Punta Cana Majestic Colonial
- Majestic Resort Punta Cana
- Majestic Colonial Hotel Punta Cana
- Colonial Majestic Punta Cana
- Majestic Colonial Punta Cana Dominican Republic