We came here for a family Christmas vacation expecting to be treated nicely and have a great time. We were not disappointed. The people were extremely friendly and helpful. Everyone at the Supreme Buffet restaurant were great. The supervisors were alway so professional looking, the wait staff were friendly and kind, even the janitors were nice. Felix Heredia, Estefany Javier, De La Rosa, Juan (?)-not quiet if that was his real name but he was the smaller of the 2 supervisors there, Coffee Boy, etc. were all so super friendly. They treated our children well, high fiving and fist bumping with our 1, 3 and 5 years old. Our children loved it there. Actually, all the wait staff at the different restaurants were great as well. I can't remember all their names.
FOOD: they have about 7 restaurants but not all open at the same time. Only the buffet was open for breakfast, lunch and dinner. But it's not 24/7. The food was good, better than a lot of all-inclusives and private restaurants. The fruits were fresh and yummy. They cook a lot of things in front of your eyes for you so can't complain about stale food. The drinks were great. Fresh squeezed OJ...wow! Seafood, steak, teppanyaki were all decent, above average. We ate mostly fruits and desserts, all delicious. Flan was superb. I couldn't get enough of it.
BEACH: The beach was not busy. We found chairs on the beach everyday. The beach was kept clean almost everyday. Only one day we saw seaweed everywhere but they were gone the next day. They have people cleaning up the beach every hour but somehow guests continue to litter this beautiful site. Their kiddie pool was nice and wide enough for many kids to play in without crowding each other. Their main pool was cooler but not cold. The swim up bar is enjoy by couples and young (at heart) people.
ROOM: The room was kept neat with daily maid service. The shower was wonderful with good water pressure and space (a wheelchair can go in there and spin 360 degrees). They replenish our water and drinks in the room well. A/C was working the whole time. Because we had an ocean view, we could hear the pool parties when the children were trying to nap in the afternoon.
The pillows could be a little better, my neck cramped a couple of nights. The beds were great, no problems there.
ENTERTAINMENT: Their Animation team was excellent. They tried hard to make sure everyone was entertained and happy. We spent most of our time at the beach or the pool. We were always entertained by them with their daily lessons, shows or parties. One would really have to be a loner to not be entertained there.
GROUNDS: well kept and beautiful like a beach resort should be. Their stores were extremely expensive so don't try any basic items at home. We paid $7 for a tiny can of shaving cream.
OVERALL: Great all-inclusive resort. Very relaxed and friendly staff everywhere. My one year old was starting to say, "hola" everywhere he went. Even when we were back in the US, he was still saying "hola" to the TSA people and everyone around him. This is what I expect from all inclusive resorts now. This is my new standard. Yes, we did tip daily to those around us and serving us. But they were worth it especially on Christmas Eve night when they were working to make our day great.
- Official Description (provided by the hotel):
- Panoramic view Majestic Colonial ... more less
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- Also Known As:
- Majestic Punta Cana
- Punta Cana Hotel Majestic
- Majestic Colonial Dominican Republic
- Majestic Hotel Punta Cana
- Majestic Dominican Republic
- Punta Cana Majestic Colonial
- Majestic Resort Punta Cana
- Majestic Colonial Hotel Punta Cana
- Colonial Majestic Punta Cana
- Majestic Colonial Punta Cana Dominican Republic