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“Perfect resort for our style” 5 of 5 stars
Review of Majestic Colonial Punta Cana

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Majestic Colonial Punta Cana
4.0 of 5 Resort (All-Inclusive)   |   Playa Bavaro, Punta Cana, Dominican Republic   |  
Hotel amenities
Ranked #17 of 100 Hotels in Punta Cana
Ottawa, Canada
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
17 helpful votes 17 helpful votes
“Perfect resort for our style”
5 of 5 stars Reviewed December 31, 2012

We had friends who had gone multiple times to the sister resort Majestic Elegance (next door) so since this was our first time in Punta Cana we tried to follow their recommendation but could only find room at the Colonial. We believe we were really lucky as the Club section of Colonial is newer and smaller than the one at Elegance so it feels more friendly. We had a Club Junior suite with Club member privileges, which include a special Club lounge with wifi internet and computers, access to the adults only club pools and bars, special roped off area on the beach etc. The rooms have minibar service and in room service is free to club members. We had a bottle of champagne, rum, vodka, whiskey and Irish cream in the room plus beer and pop that gets refilled everyday as you consume or if you want more you could always take whatever you needed from the club lounge. Room service would go by everyday and knock on the door, if you were in the room they would drop off plates of sushi or fruit and bottles of wine.
The resort is a good size , everything is a short walk to each other, no room is too far from anything and you don't need a shuttle service like in some other resorts. We had room 3330 right in the middle so we had a 1 minute stroll to the beach , or a 1 minute stroll to the restaurants, we had a view of the Club pools and a sliver of the ocean from in between palm trees also a view of the main pool with the zumba and dancing classes which we enjoyed watching while drinking champagne or Rose on our balcony. We preferred the main buffet for breakfast and dinner as they had the most choice and would have a different theme each night. For late breakfast or lunch the restaurant on the beach was our favorite, as we could sit and enjoy the view of the ocean as we ate.
We spent most of our day on the beach, great sand, nice breeze, constant service if you wish. Never felt over crowded like the other resorts we walked in front of along the beach. You always found a palapa if you needed shade, some other resorts had no shade options on their beach sections. so keep that in mind if comparing.

Did a dune buggy excursion and scuba dive to the coral reefs 10 minute boat ride out into the ocean. Both were very enjoyable.

The staff were great, always happy and easy going.

I fear this resort has set the bar quite high for future trips and if returning to Punta Cana we would definitely opt for Majestic Colonial.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMColonial, General Manager at Majestic Colonial Punta Cana, responded to this review, January 4, 2013
Dear Guest,

First of all, I would like to thank you very much for taking the time to write a review about Majestic Colonial. It is a pleasure to hear that you enjoyed your stay with us. I am very pleased that our staff could fulfill your expectations and you felt well attended.
The main goal we have in Majestic is make our guest feel like at home.
We thank you and hope to be your home in Punta Cana for next visit.

Cordially
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2,335)
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English first
Massillon, Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 31, 2012

We took a vacation with a group of family members and we were very pleased with the resort. Everyone was more than willing to make our trip a great experience. The food was good, service was great, and everyone greeted us with a smile and/or a high-five. The family is already looking to visit this resort again. The beaches were beautiful, very clean, and the water was very clear. A lot of activities to do at night. Shows, several bars and restaurants, and lots of music. Much better than other resorts I have been to. The staff was so great to us. Our family had a few minor "accidents" on the trip, and Rafael was a staff member who went above and beyond to check on our family every day to make sure that we were doing ok and having a great trip. We cant thank him and everyone enough! Frankling was also another staff member who was very nice and always willing to assist us. Great first family vacation, thank you!!!
Scott, Debbie, Scotty & Abby Butterfield
December 2012

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMColonial, General Manager at Majestic Colonial Punta Cana, responded to this review, January 4, 2013
Dear Guest,

It is a truly pleasure know you had such a great time with us and decide to share your experience in Majestic Colonial with others tripadvisor members. We consider the satisfaction of our clients our primary goal; your opinion is essential to the continuous improvement and maintenance of the quality of our service.
We would like to thank you for all your positive comments about our ground and our staff. I will be sure to pass it on to all our staff that will be more than happy to hear such positive feedback

We thank you and hope to be your home in Punta Cana for next visit.

Cordially
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Goiania, Brazil
Top Contributor
58 reviews 58 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
54 helpful votes 54 helpful votes
1 of 5 stars Reviewed December 31, 2012

Unless you give the "propinas" all the time, for every little thing, you'll most probably be mistreated. Rooms are old and gave me and my family respiratory alergy. French reataurant was terrible. Japanese was ok. Fake (paid) sympathy of employees is anoying. To be fair, some of them seemed genuinely nice. Overall, not worth it. I'd rather go to a Brazilian Beach Resort, like Maragogi, for example.

  • Stayed December 2012
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coventry, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 31, 2012

Well, we arrived on 20th Nov 2012 for our third time at this resort.
Great to see most of the same beautiful faces of the staff again!
The wonderful "Jose" looking after the main restaurant and obliged for some extra celebrations for Our daughters 1st wedding anniversary(Many thanks also to Francisco Ortiz for the third year!)
Also to "Juan" as seen in the celebration photo.
We had not used the Steak/fish Restaurant on previous holidays as much, but certainly did this time!
Many thanks to all the wonderful staff in the steak restaurant, especially "Oney and Daniel"
Even "Looky Looky" of the Animation team still there providing great entertainment for our children!
Getting used to the time zone can be difficult.
You could end up getting up too late and missing the breakfast at the main restaurant after 10.00am
If you do miss it, they still do breakfast at the Beach restaurant to about 11.00am so no worries there! and the breakfast there is just as good!
Great changes to the right wing of the hotel complex(now catering for the Majestic Club adults only)
Hopefully, the left wing will soon be brought up to the same high standard!
(this is the only reason that I have marked the rooms as Very good instead of excellent)
Can't wait to see you all again,Love "Glyn & Tracey"

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMColonial, General Manager at Majestic Colonial Punta Cana, responded to this review, January 4, 2013
Dear Guest,

It is a truly pleasure know you had such a great time with us and decide to share your experience in Majestic Colonial with others tripadvisor members. We consider the satisfaction of our clients our primary goal; your opinion is essential to the continuous improvement and maintenance of the quality of our service.
We would like to thank you for all your positive comments about our ground and our staff. I will be sure to pass it on to all our staff especially Jose, Francisco Ortiz, Juan, LookyLooky, Oney and Daniel that will be more than happy to hear such positive feedback

We thank you and hope to be your home in Punta Cana for next visit.

Cordially
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
1 review
5 of 5 stars Reviewed December 31, 2012

Majestic is a wonderful Resort , We"re celebrating our anniversary last week it was great !
We had a fantastic vacation. Rooms very clean and spacious, food delicious , beautiful beach pool and spa. The staff very friendly and happy, Funjestic group amazing! (nemo , tuti fruit , ruth) Restaurants very good the guys like Frank , Felix, Edin , coffee boy , Yaritza and someone super special Dianelys Jimenez , She made us feel a great moment at dinner celebrating our anniversary. We appreciate that!
Every day was different shows , avctivities in pool and beach was amazing. Michael Jackson Show and Cirque expectacular .
Our Friends recommended this Resort as a best of the best ...They're right,
We'll come back next year ... definitely !
Majestic is the Real Paradise ! We love it

Tamariz Family

Room Tip: Rooms pool view relaxing
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMColonial, General Manager at Majestic Colonial Punta Cana, responded to this review, January 6, 2013
Dear Guest,

First of all, I would like to thank you very much for taking the time to write a review about Majestic Colonial. It is a pleasure to hear that you enjoyed your stay with us. I am very pleased that our staff could fulfill your expectations and you felt well attended.
The main goal we have in Majestic is make our guest feel like at home.
We thank you and hope to be your home in Punta Cana for next visit.

Cordially
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belleville, Canada
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 30, 2012

Was there for a week to attend a destination wedding. Accommodations were very comfortable. A/C worked well, nothing was broken or cobbled up. We upgraded to a swim up room and it was well worth it! We were also very close to the beach end of the pool which is opposite end of the resort from the buffet, Japanese, French and Dominican/Mexican restaurants however the Steak and Seafood restaurant which is right off of the beach. In our opinion, a great choice!
Food wise, for breakfast, the buffet was great. Our "Coffee Boy" was awesome and his familiar cry of "Coff- eeeh! Hey Buddy!" was a great way to start the day. Lunch we found ourselves down by the beach at the steak house and for dinner, we loved the French! Great service and great food! Be prepared for a basic dress code of closed shoes and no shorts (for the men).
We went zip lining with the Canopy Zip line company (organized through Pierre with Air Canada Vacations) and it was worth it... all except the $20 for the pics! Some were blurry and they are of everyone... so it wasn't a total loss!
The wedding we attended was very beautiful and the hotel did a great job of doing what they said they would. We observed several other wedding by the beach and though beautiful, I am sure they will have pics of people in the background that they would rather not have! That and we noticed with the ever present wind, you were doing well to hear the vows.
To go again I would count on taking $50-$80 for tips. You get a recognizable difference in service when you tip. ( I often tipped before the meal that way the service throughout was guaranteed!) For souviners, Rum was a decent price on site, most things were but you paid "hotel" prices = 20% or so mark up, but I considered that a small price for being able to stay on the resort and get what I needed there.
About the beach, and the towels. You get a towel card which you exchange for a towel. When down with the towel, either exchange for a clean towel or for a towel card. I advise on getting towels earlier in the morning. They can run out of clean towels by 1 PM. Not always, but it does happen.
Finally, the night theatre... "Tootie Fruitee" and the rest of the Animation team were awesome! So much fun and dancing.. they brought it to the Foam Party in the pool on Friday too! Great fun!

Room Tip: Consider a swim up room if in the budget. Consider which is best for you while there. Do you want to...
See more room tips
  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMColonial, General Manager at Majestic Colonial Punta Cana, responded to this review, January 4, 2013
Dear Guest,

We would like to thank you for taking the time to write a review and share that overall you had a great time at Majestic Colonial.

One of the best satisfactions is to read that the most notable asset we have is the kindness and attention of our staff as this means that we have meet the most important principle of Majestic Colonial.


It is rewarding to receive compliments from our guests, and it would be even more rewarding to have the pleasure of welcoming you back at the Majestic Colonial.

Cordially
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ontario
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 6 cities Reviews in 6 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed December 30, 2012

We spent from Dec.12-19 at our favourite resort, Majestic Colonial. This being our 6th trip to the Colonial, we were warmly welcomed back by so many staff who remembered us from our previous trips.

We enjoyed the first part of our week in a swim up room in building 2 across from the spa – we love the convenience of the swimup rooms and view of the gorgeous pool. The last 3 days, we moved over to the brand new Colonial Club to enjoy a new experience at the Colonial. We were definitely “wowed” and won’t hesitate to book the club for future holidays (hopefully in May for 2 weeks).

The renovated rooms that now make up the Colonial Club (all of buildings 3 & 4), are outfitted with new furniture – new mattresses/linens/flatscreen tv/new drapes/ and new color scheme. Very classy and a nice contemporary “look”. The new club lounge is beautiful – outfitted with an all day help yourself appetizer buffet/free wifi and computers/air conditioned/and comfy white leather couches. Very upscale and comfortable, especially if you need a break from the heat.

One of the new features of being in the club section is access to the Gourmet restaurant for al a cart breakfast and lunch service. No reservations are required and we enjoyed eggs benedict, freshly made omelets and wonderful table service at breakfast and also enjoyed grilled salmon at lunchtime. Highly recommend.

The 2 new pools that front building 3 are each outfitted with their own swim up bar/bali beds and brand new loungers. Service at these pools when we were there was excellent. The staff were constantly coming around to see if they could bring us a drink. In the club section of the beach, Maria and Santa are the beach servers exclusively for the club. They were always coming around with a smile and drinks, whether you asked them to bring one or not. Fantastic service by them both.

Our favourite lunchtime restaurant is the beach restaurant (steakhouse/seafood at night) where Wrkia greeted us daily in her role as hostess both at lunch and dinnertime. She always knows where we like to sit and would rush to greet us. Special mention also to Orlando who was our server for our romantic dinner on the beach (highly recommend for a special indulgence) and Antonio at the steakhouse. Love you guys.

There are so many staff who helped to make our vacation extra special, that it is impossible to name them all. However, special mention to: Jenny at both the buffet (breakfast) and Gourmet hostess at night; Vickianna and the whole team at the upper lobby piano bar; Raphael (aka Tiger Woods) – now a butler at the club; Joll (Japanese rest.) who always remembers us; Tutti Frutti of the Animation team – (great dancer).

So, once again the Majestic Colonial exceeded our expectations. We look forward to returning again and again in the future.

Room Tip: Swim up rooms provide direct access to the pool and your own loungers.
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMColonial, General Manager at Majestic Colonial Punta Cana, responded to this review, January 4, 2013
Dear Guest,

We would like to thank you for taking the time to write a review and share that overall you had a great time at Majestic Colonial.

One of the best satisfactions is to read that the most notable asset we have is the kindness and attention of our staff as this means that we have meet the most important principle of Majestic Colonial. I will be sure to pass it on to all our staff Wrkia, Orlando, Antonio, Vickianna, Raphael, Joll and Tutti Frutti that will be more than happy to hear such positive feedback


It is rewarding to receive compliments from our guests, and it would be even more rewarding to have the pleasure of welcoming you back at the Majestic Colonial.

Cordially
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Majestic Colonial Punta Cana

Address: Playa Bavaro, Punta Cana, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Punta Cana
#8 Family Hotel in Punta Cana
#15 Top resorts Hotel in Punta Cana
#15 Luxury Hotel in Punta Cana
#16 On the Beach Hotel in Punta Cana
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Majestic Colonial Punta Cana 4*
Number of rooms: 659
Official Description (provided by the hotel):
Panoramic view Majestic Colonial ... more   less 
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Also Known As:
Majestic Punta Cana
Punta Cana Hotel Majestic
Majestic Colonial Dominican Republic
Majestic Hotel Punta Cana
Majestic Dominican Republic
Punta Cana Majestic Colonial
Majestic Resort Punta Cana
Majestic Colonial Hotel Punta Cana
Colonial Majestic Punta Cana
Majestic Colonial Punta Cana Dominican Republic

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