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“Dominican Paradise” 4 of 5 stars
Review of Majestic Colonial Punta Cana

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Majestic Colonial Punta Cana
4.0 of 5 Resort (All-Inclusive)   |   Playa Bavaro, Punta Cana, Dominican Republic   |  
Hotel amenities
Ranked #18 of 99 Hotels in Punta Cana
Ontario's Near North, Canada
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
“Dominican Paradise”
4 of 5 stars Reviewed December 2, 2012

My wife and I stayed here November 12-19. Entire stay was fantastic, a very layed back relaxed vacation. Did absolutely nothing. Not one excursion! Just layed on the beach or by the pool everyday, all day, with lots of walks on the beach in between. Staff are very attentive, especially the wait and bartender staff. Room was great we were in room 2250 at the very end of the pool and right next to the beach just far enough away from all of the crowds and noise from the middle of the pool and close to the Steakhouse Restaurant where we ate many of our meals because of the amazing views and great staff. We only did one a la carte, the Gourmet, the food and atmosphere was great.
The nightly entertainment as mentioned in many of the reviews was good but definately not on par with resorts in Mexico but still fun to watch.
Resort, rooms and grounds were very nice over all. The beach was beautiful, you could walk for miles in both directions.
We went off the resort only once, to the Punta Blanca Shopping Center right outside the gates of the resort. If you venture here to shop be prepared to be pressured a lot!! About 80 stores selling exactly the same stuff! We made it into about six stores, bought some stuff from two friendly and funny guys, Marco Polo and Chocolate and headed back to the resort.
Overall a nice place with freindly staff and good food and drink.

Pointer for the whiners and complainers! BRING TIP MONEY and don't be afraid to spread it around and try to remember how good your life is compared to the staff that live and work here. Open your eyes on the bus drive into the resort to get a full understanding of how these people live when they leave the paradise of the resort and head back to reality!

Would definately return!

Room Tip: If you want peace and quiet and privacy, stay away from the swim up rooms and any room near the swim...
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMColonial, General Manager at Majestic Colonial Punta Cana, responded to this review, December 6, 2012
Dear Guest,

First of all, I would like to thank you very much for taking the time to write a review about Majestic Colonial. It is a pleasure to hear that you enjoyed your stay with us. I am very pleased that our staff could fulfill your expectations and you felt well attended.

The main goal we have in Majestic is make our guest feel like at home

We thank you and hope to be your home in Punta Cana for next visit.

Cordially
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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12,690 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2,405)
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Calgary, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 2, 2012

What started off as an invitation to attend a destination wedding for my nephew and his bride turned out to be a very pleasant week vacation for my wife and I. We have stayed at beautiful all-inclusive resorts in Mexico and visited many of the Caribbean jewels but this first trip to the Dominican Republic was an eye-opener.
The resort is beautiful and the beach is one of the finest we've seen anywhere. The service was outstanding everywhere we went in the hotel but we must send extra praise to the staff at Le Gourmet, the French restaurant on site. Uvaldo, Marco, Aurelina, Esperansa and Michael were outstanding with their service and friendship! At the pool, Jean, Santa and Jose were great and at the beach, Maria made each day extra special. Francisco, the butler was superb along with Eva in the lobby bar and Freddy in the Colonial Club lounge. Thanks very much for making our stay so enjoyable!!! We can't wait to come back!

Room Tip: The upgrade to the Colonial Club is well worth it if you're not taking the kids!
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMColonial, General Manager at Majestic Colonial Punta Cana, responded to this review, December 6, 2012
Dear Guest,

It is a truly pleasure know you had such a great time with us and decide to share your experience in Majestic Colonial with others tripadvisor members. We consider the satisfaction of our clients our primary goal; your opinion is essential to the continuous improvement and maintenance of the quality of our service.
We would like to thank you for all your positive comments about our ground and our staff. I will be sure to pass it on to all our staff especially Uvaldo, Marco, Aurelina, Esperansa, Jean, Santa, Francisco, Eva, Jose, Freddy and Michael that will be more than happy to hear such positive feedback

We thank you and hope to be your home in Punta Cana for next visit.

Cordially
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vaughan, Canada
1 review
5 of 5 stars Reviewed December 2, 2012

This was our second visit to Punta Cana, and the previous one wasn't to the Majestic. We have two kids - almost 8 and almost 2 year olds.

What I liked the most about it (other than wonderful weather, sea, and white sand) were: absolutely terrific "river" pools with bridges; resort's plan (landscape, buildings) is very reasonable and convenient; beachfront organization, spacious room (no. 2221, basic one) with Jacuzzi (a lot of fan both for adults and especially kids), separate washroom and shower, two queen beds, one sofa, and even - extra crib (also big), and big balcony there; cleanness (both in the room and everywhere outside); truly friendly employees (e.g., Jose de la Rosa, reception people: Amado, Eunice, Benjamin, Tillmann, and most waiters and waitresses and care takers); food and drinks. It worth mentioning that Expedia Blue team did great job too (transfers to/from the airport, information), thank you.

I liked bars and music there too (especially the bar in the main lobby, lower level), but for apparent reason we could not explore and enjoy neither night life nor most day-time programs there in full (and we did not take part in any of many wedding ceremonies there too :)).

There was nothing serious to complain or regret about except for a few little things I did not quite like, such as: minor guts/stomach upsets (I would not blame hotel practices for these, but rather - sea/pool water, our kids' not clean hands, caribbean microflora, etc., so - just do not forget to bring some general purpose skin antiseptic and digestive help medicine on your trip and try to eat your breakfast and lunch rather sooner than later, e.g., at 12 instead 4 pm...); some barmen bothered me with Spanish, intentionally and knowingly making me feel somewhat uncomfortable (hey, I truly respect Spanish and DR, still - do not feel obligated to learn DR's history and language or make barmen happy, and by the way, we paid for service, weather, and joy only); sadly, kids can find many butts in the sand (hey smokers on the beach, you suck) :)

We had great vacation. We will return. Thank you.

Room Tip: room 2221 was good (it's pool view, second floor, in the middle between the lobby/buffet and bea...
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMColonial, General Manager at Majestic Colonial Punta Cana, responded to this review, December 6, 2012
Dear Guest,

It is a truly pleasure know you had such a great time with us and decide to share your experience in Majestic Colonial with others tripadvisor members. We consider the satisfaction of our clients our primary goal; your opinion is essential to the continuous improvement and maintenance of the quality of our service.
We would like to thank you for all your positive comments about our ground and our staff. I will be sure to pass it on to all our staff especially Amado, Eunice, Benjamin, Tillmann and Jose de la Rosa that will be more than happy to hear such positive feedback

We thank you and hope to be your home in Punta Cana for next visit.

Cordially
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 1, 2012 via mobile

The room was huge and well furnished. The staff was very friendly. ($1,$2&$5 tips go a long way). As I said the beach is great. After that there isn't much to do. The other activities are minimum (they look good on the activity board).
The shows are more high school than resort quality. The actors are good but the directing and costumes and sets were poor.
The food was good with many choices. The Gourmet French restaurant was very good. Say hello to Jenny.

Stayed November 2012, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dedham, Massachusetts
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 1, 2012

Can't say enough about our wonderful vacation. The hotel and staff were amasing. Especially our new friends Jose Saber and David Pache at wet bar club #1. Jose is the best ! The pool was right outside of our room, so it was fun to swim up and visit with them everyday. The food was great, so don't be alarmed by what you may read in other reviews. The staff work hard, always right there when needed. They are so appreciative of gratuities and deserve them. The beach is gorgeous with plenty of areas to find shade if you are not a sun worshiper. Loved the fact that you could see them making upgrades and improvements to the hotel. Can't wait to go back again.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMColonial, General Manager at Majestic Colonial Punta Cana, responded to this review, December 6, 2012
Dear Guest,

First of all, I would like to thank you very much for taking the time to write a review about Majestic Colonial. It is a pleasure to hear that you enjoyed your stay with us. I am very pleased that our staff could fulfill your expectations and you felt well attended.

The main goal we have in Majestic is make our guest feel like at home

We thank you and hope to be your home in Punta Cana for next visit.

Cordially
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 1, 2012

My wife and I have just returned from our second trip this year to the Majestic Colonial resort, 17-24 Nov 2012. As we arrived early 1230, our room was not yet available, however we checked in and went off to have lunch at the buffet restaurant. The hostess who greeted us took three steps, turned around and said, "I know you." That was our second welcome back to this resort, the first being at check-in where we were welcomed "home". Our room had a banner across the door which said welcome back and every afternoon a snack plate arrived with a bottle of wine, a great way for the resort to show their appreciation for returning guests.

Room: was clean and did not have any musty odour that we have had at other resorts. Housekeeper cleaned the room each day and we were never short of toiletries or towels. Had a problem with one sink, plumber arrived within 30 minutes and fixed the problem within minutes.

Food: we went to the Supreme (buffet), La Hispaniola (seaside), Taino (Mexican), Matsuri (Oriental), Rodeo Grill and Tres Carabelas restaurants. We found the selection and choice of meals to be more than enough to satisfy our palates. The buffet restaurant had a large enough selection to satisy every guests needs. We enjoyed the Matsuri restaurant and the Rodeo Grill/Tres Carabelas restaurants.

Pool/Beach: the pool is without a doubt the best we have seen, well maintained, both pool and surroundings. We spent most of our time in the pool. The beach was great with only a small amount of seaweed. It afforded us a place to sunbath plus take walks morning and afternoon. There was some erosion of the beach from Hurricane Sandy but did not have a negative effect on our visit.

Resort staff: the staff are without a doubt the most courteous and friendly. We were always greeted by the staff in a friendly manner and this alone is probably one of the factors which makes us want to return to this resort. Not being fluent in Spanish, when we spoke to them with our limited vocabulary, they corrected us if we said a phrase/word incorrectly which permitted us to learn a bit more, definitely a plus for us.

Overall, I would have no problem recommending this resort for all of the things that vacationers are looking for. Beautiful surroundings, clean accommodation, good food, courteous and friendly staff and good value for the money. What more could you ask for?

Room Tip: Pay the extra and reserve a swim-up room, worth the money.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMColonial, General Manager at Majestic Colonial Punta Cana, responded to this review, December 6, 2012
Dear Guest,

It is a truly pleasure know you had such a great time with us and decide to share your experience in Majestic Colonial with others tripadvisor members. We consider the satisfaction of our clients our primary goal; your opinion is essential to the continuous improvement and maintenance of the quality of our service.
We would like to thank you for all your positive comments about our ground and our staff. I will be sure to pass it on to all our staff that will be more than happy to hear such positive feedback

We thank you and hope to be your home in Punta Cana for next visit.

Cordially
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Repentigny, Canada
1 review
4 of 5 stars Reviewed December 1, 2012

Very nice place to stay. Food was good, room was nice and the staff amazing.
The waiter DENNY at the beach is the best,he will take care of you like a king.
Get your diner at the beach buffet at night it turns out into two restaurants Sea food and steak house. Lobster until you can't eat no more.
Nice beach and lots of palapas that you don't have to reserve! I would definetly go back.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMColonial, General Manager at Majestic Colonial Punta Cana, responded to this review, December 6, 2012
Dear Guest,

First of all, I would like to thank you very much for taking the time to write a review about Majestic Colonial. It is a pleasure to hear that you enjoyed your stay with us. I am very pleased that our staff could fulfill your expectations and you felt well attended especially for Denny.

The main goal we have in Majestic is make our guest feel like at home

We thank you and hope to be your home in Punta Cana for next visit.

Cordially
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Majestic Colonial Punta Cana

Address: Playa Bavaro, Punta Cana, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Punta Cana
#8 Family Hotel in Punta Cana
#16 On the Beach Hotel in Punta Cana
#16 Luxury Hotel in Punta Cana
#16 Top resorts Hotel in Punta Cana
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Majestic Colonial Punta Cana 4*
Number of rooms: 659
Official Description (provided by the hotel):
Panoramic view Majestic Colonial ... more   less 
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Also Known As:
Majestic Punta Cana
Punta Cana Hotel Majestic
Majestic Colonial Dominican Republic
Majestic Hotel Punta Cana
Majestic Dominican Republic
Punta Cana Majestic Colonial
Majestic Resort Punta Cana
Majestic Colonial Hotel Punta Cana
Colonial Majestic Punta Cana
Majestic Colonial Punta Cana Dominican Republic

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