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“Great beach, and then.......” 3 of 5 stars
Review of Majestic Colonial Punta Cana

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Majestic Colonial Punta Cana
4.0 of 5 Resort (All-Inclusive)   |   Playa Bavaro, Punta Cana, Dominican Republic   |  
Hotel amenities
Ranked #17 of 100 Hotels in Punta Cana
1 review
3 helpful votes 3 helpful votes
“Great beach, and then.......”
3 of 5 stars Reviewed December 1, 2012 via mobile

The room was huge and well furnished. The staff was very friendly. ($1,$2&$5 tips go a long way). As I said the beach is great. After that there isn't much to do. The other activities are minimum (they look good on the activity board).
The shows are more high school than resort quality. The actors are good but the directing and costumes and sets were poor.
The food was good with many choices. The Gourmet French restaurant was very good. Say hello to Jenny.

Stayed November 2012, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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12,612 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2,383)
Date | Rating
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  • English first
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English first
Dedham, Massachusetts
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 1, 2012

Can't say enough about our wonderful vacation. The hotel and staff were amasing. Especially our new friends Jose Saber and David Pache at wet bar club #1. Jose is the best ! The pool was right outside of our room, so it was fun to swim up and visit with them everyday. The food was great, so don't be alarmed by what you may read in other reviews. The staff work hard, always right there when needed. They are so appreciative of gratuities and deserve them. The beach is gorgeous with plenty of areas to find shade if you are not a sun worshiper. Loved the fact that you could see them making upgrades and improvements to the hotel. Can't wait to go back again.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMColonial, General Manager at Majestic Colonial Punta Cana, responded to this review, December 6, 2012
Dear Guest,

First of all, I would like to thank you very much for taking the time to write a review about Majestic Colonial. It is a pleasure to hear that you enjoyed your stay with us. I am very pleased that our staff could fulfill your expectations and you felt well attended.

The main goal we have in Majestic is make our guest feel like at home

We thank you and hope to be your home in Punta Cana for next visit.

Cordially
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 1, 2012

My wife and I have just returned from our second trip this year to the Majestic Colonial resort, 17-24 Nov 2012. As we arrived early 1230, our room was not yet available, however we checked in and went off to have lunch at the buffet restaurant. The hostess who greeted us took three steps, turned around and said, "I know you." That was our second welcome back to this resort, the first being at check-in where we were welcomed "home". Our room had a banner across the door which said welcome back and every afternoon a snack plate arrived with a bottle of wine, a great way for the resort to show their appreciation for returning guests.

Room: was clean and did not have any musty odour that we have had at other resorts. Housekeeper cleaned the room each day and we were never short of toiletries or towels. Had a problem with one sink, plumber arrived within 30 minutes and fixed the problem within minutes.

Food: we went to the Supreme (buffet), La Hispaniola (seaside), Taino (Mexican), Matsuri (Oriental), Rodeo Grill and Tres Carabelas restaurants. We found the selection and choice of meals to be more than enough to satisfy our palates. The buffet restaurant had a large enough selection to satisy every guests needs. We enjoyed the Matsuri restaurant and the Rodeo Grill/Tres Carabelas restaurants.

Pool/Beach: the pool is without a doubt the best we have seen, well maintained, both pool and surroundings. We spent most of our time in the pool. The beach was great with only a small amount of seaweed. It afforded us a place to sunbath plus take walks morning and afternoon. There was some erosion of the beach from Hurricane Sandy but did not have a negative effect on our visit.

Resort staff: the staff are without a doubt the most courteous and friendly. We were always greeted by the staff in a friendly manner and this alone is probably one of the factors which makes us want to return to this resort. Not being fluent in Spanish, when we spoke to them with our limited vocabulary, they corrected us if we said a phrase/word incorrectly which permitted us to learn a bit more, definitely a plus for us.

Overall, I would have no problem recommending this resort for all of the things that vacationers are looking for. Beautiful surroundings, clean accommodation, good food, courteous and friendly staff and good value for the money. What more could you ask for?

Room Tip: Pay the extra and reserve a swim-up room, worth the money.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMColonial, General Manager at Majestic Colonial Punta Cana, responded to this review, December 6, 2012
Dear Guest,

It is a truly pleasure know you had such a great time with us and decide to share your experience in Majestic Colonial with others tripadvisor members. We consider the satisfaction of our clients our primary goal; your opinion is essential to the continuous improvement and maintenance of the quality of our service.
We would like to thank you for all your positive comments about our ground and our staff. I will be sure to pass it on to all our staff that will be more than happy to hear such positive feedback

We thank you and hope to be your home in Punta Cana for next visit.

Cordially
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Repentigny, Canada
1 review
4 of 5 stars Reviewed December 1, 2012

Very nice place to stay. Food was good, room was nice and the staff amazing.
The waiter DENNY at the beach is the best,he will take care of you like a king.
Get your diner at the beach buffet at night it turns out into two restaurants Sea food and steak house. Lobster until you can't eat no more.
Nice beach and lots of palapas that you don't have to reserve! I would definetly go back.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMColonial, General Manager at Majestic Colonial Punta Cana, responded to this review, December 6, 2012
Dear Guest,

First of all, I would like to thank you very much for taking the time to write a review about Majestic Colonial. It is a pleasure to hear that you enjoyed your stay with us. I am very pleased that our staff could fulfill your expectations and you felt well attended especially for Denny.

The main goal we have in Majestic is make our guest feel like at home

We thank you and hope to be your home in Punta Cana for next visit.

Cordially
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bowmanville, Canada
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 1, 2012

My husband and I travelled to this resort with two friends. From our arrival to our departure we were treated extremely well. We were upgraded to the newly opened Majestic Club rooms. They were exquisite. We had our own patio with walk out to the pool. The people at the resort were courteous and freindly. We would like to mention Arelis, Victor, Estaphanie, Jose, Norberto, Santa, Narobi, and Angel for making our stay a great experience. We will miss our daily shots of Dominican Power with Jose leading the cheer. Arelis's wonderful smile and contagious laugh. Thank you all for a memorable vacation, we will definitely be back.

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMColonial, General Manager at Majestic Colonial Punta Cana, responded to this review, December 6, 2012
Dear Guest,

It is a truly pleasure know you had such a great time with us and decide to share your experience in Majestic Colonial with others tripadvisor members. We consider the satisfaction of our clients our primary goal; your opinion is essential to the continuous improvement and maintenance of the quality of our service.
We would like to thank you for all your positive comments about our ground and our staff. I will be sure to pass it on to all our staff especially Arelis, Victor, Estaphanie, Jose, Norberto, Santa, Narobi, and Angel that will be more than happy to hear such positive feedback

We thank you and hope to be your home in Punta Cana for next visit.

Cordially
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wiltshire
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 30, 2012

We stayed at the Majestic Colonial between 15th-29th November.

Our flight with British Airways was efficient nothing more, remember that you will stop at Antigua on both the outbound and inbound filights with BA and will sit in the plane for an hour or more, which wasn't clear on booking.

Prior to our arrival I e-mailed the hotel and requested a ground floor room towards the beach due to travelling with our 16th month old son, I received prompt replies and our request was met.

Check in at the hotel was quick and pleaseant.

Our room, a Jnr suite, was very nice and I can't report any problems with cleanliness or the quality of the fixtures and fittings.

Our lasting memory will be the friendliness of so many of the staff that we met, too many to name individually but a big thank you to Snr Jose De La Rosa and his team who entertained our son continously through meal times.

We ate at the Buffet, Grill, Fish, Mexican, Oriental and Beach restaurants and found the food at all of them to be very good in variety, quality and taste, how anybody can say that the food was inedible at this hotel I don't know. The staff made sure our glasses didn't go empty and the all-inclusive wine was french and very drinkable :).

The beach was lovely and goes on for miles, the sea was too rough at times for our young son maybe because of the time of year. There are some beach vendors but we never felt bothered by them.

The main pool is huge and very nice, with an area for adults and a separate shallow pool for the kids.

There were lots of activities taking place either on the beach or round the pool during the day again we weren't pressured to take part.

This is a large hotel, larger than we normally go to and having read some reviews I must admit to being a little apprehensive prior to arrival. I can only speak as I find, and must say that we had a very nice holiday overall with no issues to mention that were not resolved quickly and without fuss.

My apprehensions were unfounded, were ever you go you could find issue with something and the Majestic is no different but as I said we had a very nice two weeks made especially so by so many of the staff.

Room Tip: It is quieter in the evening in rooms towards the beach, but you then have quite a walk to breakfast...
See more room tips
  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMColonial, General Manager at Majestic Colonial Punta Cana, responded to this review, December 6, 2012
Dear Guest,

We would like to thank you for taking the time to write a review and share that overall you had a great time at Majestic Colonial.

One of the best satisfactions is to read that the most notable asset we have is the kindness and attention of our staff as this means that we have meet the most important principle of Majestic Colonial.

It is rewarding to receive compliments from our guests, and it would be even more rewarding to have the pleasure of welcoming you back at the Majestic Colonial.


Cordially
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 30, 2012

Beautiful place to stay had such a great time awesome views at the beach, pool right outside room not to mention swim up bar #1 the best, a special hello from the Big Fish and Mrs. Fish to Jose Augusto Saber,David Pache and the man in the white suit,hahaha they were the best in the place make sure you visit them. love it,love it love it .

Room Tip: near first swim up bar
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  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMColonial, General Manager at Majestic Colonial Punta Cana, responded to this review, December 1, 2012
Dear Guest

Thank you for taking the time in sharing your ‘perfect week’ with others through Trip Advisor. We are very happy to have exceeded your expectations and hope to host you again at our resort property.

We consider the satisfaction of our clients our primary goal; your opinion is essential to the continuous improvement and maintenance of the quality of our service.
We would like to thank you for all your positive comments about our ground and our staff. I will be sure to pass it on to all our staff especially Wilkin and Nemo that will be more than happy to hear such positive feedback

We thank you and hope to be your home in Punta Cana for next visit.

Cordially
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Majestic Colonial Punta Cana

Address: Playa Bavaro, Punta Cana, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Punta Cana
#8 Family Hotel in Punta Cana
#15 Top resorts Hotel in Punta Cana
#15 Luxury Hotel in Punta Cana
#16 On the Beach Hotel in Punta Cana
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Majestic Colonial Punta Cana 4*
Number of rooms: 659
Official Description (provided by the hotel):
Panoramic view Majestic Colonial ... more   less 
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Also Known As:
Majestic Punta Cana
Punta Cana Hotel Majestic
Majestic Colonial Dominican Republic
Majestic Hotel Punta Cana
Majestic Dominican Republic
Punta Cana Majestic Colonial
Majestic Resort Punta Cana
Majestic Colonial Hotel Punta Cana
Colonial Majestic Punta Cana
Majestic Colonial Punta Cana Dominican Republic

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