Stayed here in October with my husband and three kids (ages 6, 2, and infant) for four nights. There were some pros and cons so I'll try to detail them and hopefully this review will be helpful, particularly to those traveling with kids.
The resort grounds were beautiful. The room itself had a beautiful structure. However it was as if a beautiful hotel was built but not maintained. There was a little mould visible and it was pretty evident that deep cleaning was not a standard practice. The shower head and Jacuzzi jets were not working in the first room we had and so my husband contacted the front desk and they reluctantly offered to have us change rooms. It took an hour to send someone with a key and the room they took my husband to see was worse off than what we had. So they offered another room but when the attendant had my husband follow him to that room, he did not have the key to open it! But since it was late evening and we were already hungry and somewhat annoyed, we told front desk we would keep our original room for that night. We changed rooms late next afternoon, when someone showed up with a key nearly two hours after they said they would. We were offered nothing for the inconvenience. Note also that the second room had cleanliness issues such as stained linens so oh well. These minor annoyances didn't keep us from having a great time.
On the positive side, the beach was beautiful and my kids enjoyed the pools as well. We had no problems with beach chair availability and kids pretty much had kids club to themselves (just two slides and a pool but had a blast).
We only ate where kids were allowed and the best food was at the Japanese restaurant. Service was extremely slow but the staff was so courteous and food was great. The breakfast buffet was fantastic- especially the omelets. There was a large variety for my picky eaters.
Front desk staff aside because they seemed rather slow to service, the staff at this hotel is awesome. They work very hard as you often see the same folks early in the morning and late at night. They were always pleasant and seemed to enjoy their jobs. If food and drink service was slow at times, it was not for lack of effort on their part- perhaps they were just short handed.
My favourite day was the beach party day. Large variety of food and desserts and great music, dancing, and entertainment.
My kids had a great time and I would stay here again although will probably try someplace else on my very next trip to Punta Cana.

Just got back from a week long stay at the Majestic Colonial with my boyfriend and we had an awesome time! We did a lot of research of different resorts before going and chose this one based on its overall good reviews and features we wanted. We were not dissapointed. The resort grounds are immaculate, beautifully kept, lots of greenery and palm trees. The rooms are nice, we went with the basic room which is a junior suite with jacuzzi, no complaints only the maids are a little hit or miss with restocking the mini fridge and coffee. The pool is amazing, so long and beautiful, nice swim up bar. The food was good, the buffet was just okay, we liked all of the restaurants, the japanese cooking show was pretty neat and worth seeing. The beach was amazing, not crowded at all, could always find a shady spot close to the beach. The beach itself was quite nice, well kept, cleaned up daily, not ridden with sea weed/debris like some of the resorts we saw down the beach (the riu for example). We took a walk to the market way down the beach just past the iberostar and realized just how nice the beach at the majestic is in comparison to the other resorts on the way, the bahia principe seemed a bit crowded with less shady areas, the rius beach wasn't cleaned up, the iberostar was okay. There is coral reef just off the beach with lots of fish so be sure to take time to snorkel there, we never did until the day we left. The staff were always friendly and happy to see you. The michael jackson show is awesome, the dancers were amazing, the michael impersonator was spot on. When we return the punta cana we will definitely be staying here again :)

This was our first all inclusive. My wife and I traveled her to renew our wedding vows from November 10 to the 17, 2012. We were a group of 16 in total.

When we first arrived at about midnight on the 10th, the bus driver dropped us off at the Elegance side of the resort. This was no fault of the resort, but we asked them for water at the Elegance side and they never brought it. After, they told us to wait and they would call for another bus to get us. Finally, after a lot of waiting, we decided to walk and it turned out to be not that far, but they sent us down the road, when after being at the resort a few days, we realized that we could have been sent walking a much faster way through the complex rather than walking with suitcases on the road. At least they took my 74 year old mom and some of the luggage on the golf cart.

We checked in at the Majestic and the check in was quick and efficient. Our room was fantastic. We got an upgrade because of the wedding package and we got a walk room. We had a patio and jacuzzi outside and the pool was steps from our patio door. The only thing I didn't like about the room was that it was right near the ice machine and the elevators so we had a lot of noise from outside. We are fairly easy going so we just went with it. We had a plate of fruit and champagne waiting in the room for us and that was great. We headed out to the late night snack bar because we were hungry. They make hot dogs and hamburgers there. The burgers looked a little undercooked so we went back and got some Hot dogs and went to bed.

House Keeping was great and our room was cleaned daily. The open concept bathroom is interesting....lol. We found that if you ran the tap while in the toilet, it gave the additional needed privacy..:-). We did leave tips every day for the housekeeping staff and the tips in the fridge for water. We had fresh water and a clean room ever day. Our king size bed was pretty good, but we have a good one at home, so the hotels don't measure up.

IMPORTANT. The yellow towels in your room are for the beach and the pool. YOu have to hand them into the towel hut at the end of your stay and get a towel card, or bring the towels to the check or they charge you. You can exchange wet towels for dry ones anytime at the towel bar.

Food - The food was pretty good. The breakfast was the best and the chinese/japanese resto was excellent. Tip. They tell you that you need reservations for the Japanese resto, but that's only for the show. There are non reservations needed if you want to just sit and eat. The food here was great and very hot temperature wise. Many of us got a bit of a stomach bug and had to run to the washroom. My daughter had to get antibiotics when we came home and the rest of us had to take some imodium. Bring Imodium! My stomach problems lasted about 4 days. I think that it was most likely that we should have been washing our hands more often and especially before eating. Those buffets have a lot of spoons to dish out your food and many people touch them and there are lots of peeps with bad hygiene!

The beach and pool were amazing, the nightly entertainment was pretty decent. I really grew to love the Presidente beer too. The spa was great. The massages are awesome! My daughter also had her hair braided there as well.

The staff were great, especially if you make an effort to speak Spanish to them. For me, I thought that Guillamo was awesome at the omelet bar. Jhonathan (Coffee Boy) was fantastic, Joll was great and always helpful. Leo at the front desk was very helpful to me, as was Eunice. Andreina from the wedding section was amazing and made our wedding vow renewal a memorable occasion. Her planning and know how was great!

Do the Dolphin Island if you can. It's expesive but worth it.

All in all, we loved it, except for the stomach problems, but we made the best of it. The fantastic hot weather, beach, and pool made up for it...:-)

We read a lot of reviews before deciding our honeymoon location. We choose Majestic Colonial because of the many positive reviews and they didn't lie! We had great experience. Our ground floor room was spatious and clean. We went to the beach every day where (perhaps because of the time of year) we never had trouble finding chairs under an umbrella. We were entertained by the nights show. The service at the bars and restaurants was friendly and prompt. Best of all though, was the food; a wide variety and all was very tasty. We actually stuck to the buffet, rather than use the a la cartes, just to be able to have such choice when eating our meals. As honeymooners, we were given an extra special dinner as well. One of our best days though, was spent on an excursion with atvs/dune buggies. It was crazy fun; flying down dirt tracks and getting covered in mud, before ending at the beach to wash off! The only thing we could have asked for to be better was the service in our rooms; we would have liked to have it more promptly cleaned every day. Overall, though, a spot we would definitely recommend.