food was bad, couldn't get in half of the places to eat w/o being club member. seafood buffet @ world cafe had red snapper and parrot fish, and that was it...no shrimp.crab legs,lobster etc. ..no top shelf liquor and only el presidenta beer. one bartender @ swim-up bar only paid attentoin to good looking females, holding their hands and flirting, ignoring me and other people trying to get a drink. rooms old and out dated, not near what i was expecting. do yourself a favor and DO NOT STAY HERE!!!!!!! i travel alot and this place blows!!!!

Don't fall for the "6 golden apples" like we did with Apple Vacation. Someone diff paid them off for this rating. I travel frequently; both work and play. Met many other travels that have come to DR multiple times and, they too, find this place hard to take. I also read the reviews in the lobby. Sadly, they leave the book right at the reception area. Poor, poor reviews, especially in the area of service. Room services, cleaning, being on time in general; not at all known to this hotel. My guess is that they either don't have enough people working the hotel or training is a amist. We won't be staying here again. We got the preferred guest suite; not worth the pricing. Internet is assigned every 5 hours, you need to go to the lobby and get a paper. Extra restaurant is a waste. Room is worth the extra space, especially with kids. We went during high season (week before Xmas through New Years) and the place wasn't even close to half booked. That tells you something right there. The people of DR are beautiful / sweet and so is the weather. I would def recommend coming to the Island, just not Dreams Punta Cana.

Had a great experience at this hotel, every one was so kind and could not do enough for us. We paid a little bit extra for preferred club which was totally worth every penny and we made the most of all of the extras. We enjoyed the food and the waiter service on the beach. Room was very nice and any problems were ironed out straight away. Thoroughly enjoyed our stay.

I bought a living social promotion which included round trip airfare, preferred junior suite with spa service. This was my 3rd all inclusive but first in Punta Cana. The rooms are old and need paint and updated tv. I had a flat screen in my bedroom but a CRT tv in my living room with no remote. The bedroom also had a dvd player but no remote until day 7. I am a tub person, but they have only showers in the bathroom with a jacuzzi on the balcony. I had to change rooms 3 times because I have mobility challenges and because the second room was very musty. The housekeeper straightened my room daily, which meant she replaced my towels. While looking for my shoes, I found things under the bed and on the floor from before my arrival. The beach area is poor at best, but the pool is very nice. The "preferred" lounge cabanas were filthy and no service was available most of the time. The spa is fair in comparison to some others. The food in the preferred restuarant was very good to my surprise. The dining room staff, especially Angel, went out of their way to make your vacation great. My carry on luggage was damaged and they offered an old, torn, larger suitcase in its place after promising to repair it for 5 days. Many of the staff were very friendly, but the bar tender in the preferred lounge monitorred your beverage requests. They had one bottle of Gran Marnier for the entire 8 days I was there. This was not life changing, but it really surprised me. The Apple Vacations rep was not dependable and at times acted like you were bothering him.

I would not return to this resort unless renovations were made.