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“Great time!” 5 of 5 stars
Review of Dreams Punta Cana Resort & Spa

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Dreams Punta Cana Resort & Spa
4.0 of 5 Resort (All-Inclusive)   |   Playas Uvero Alto - Provincia La Altagracia, Punta Cana, Dominican Republic   |  
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Ranked #24 of 98 Hotels in Punta Cana
Certificate of Excellence
GreenLeadersSilver level
Marietta, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Great time!”
5 of 5 stars Reviewed November 28, 2012

Stayed at the Dreams Punta Cana from November 5th -12th and had an awesome time. The weather was great, awesome pool and swim up bar. And the food was excellent at each restaurant along with the buffet which is open for each meal. Got married on the beach with our parents in attendance, our wedding coordinator was great and helped all along the way with planning and preperation, thanks a ton Daniela Schmickartz! We hope to be back soon!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,831)
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English first
Fredericton, Canada
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed November 28, 2012

This was my second trip to Dreams Punta Cana. Last year I travelled with a close friend, we went on the less expensive side and we loved every minute because we are that sort of people. This year, I went with 2 other people and we all stayed in the same room. I was happy to have upgraded to the preferred club and I was not disappointed. The room was well appointed and very pretty. The safe needed new batteries as did the remote. Both of these issues were swiftly dealt with. We had a big "welcome facebook friends" sign on our door and a friendly greeting call from Nancy the concierge, the next day to welcome us. I found the restaurants welcoming and even better if you get to know by name your servers. The waiters are willing to bend over backwards if that is what you want. Leonardo, Angel, Brea, Gregory, Sanchez.... and more, thanks so much for making our 2 weeks so special. Margarita in the Oceana... thanks! I have seen reviews where the beach sales people annoy some. Make friends with these people, especially Gregory from Alphi Tours, he gives great hugs!. They did not get any sales, but they got lots of hugs... and everyone was happy!
Sometimes the morning showers ran a little chilly... sometimes the power went out. But hey... we have outbacked camped and found this experience right up our alley... flashlights and a great Canadian attitude are all that are needed during these times. They are short lived and part of the experience.
Our room was comfortable, cool, and we spent very little time in it except to sleep. The mini-bar was understocked for the 3 people we had in the room, but if you caught the mini-bar guy, he was only too happy to supply what we wanted, and he posed for photos too!
The entertainment staff did an amazing job, and if you are willing to participate and have fun, then you won't be disappointed. The foam party the first time did not go.. the foamer did not produce, but the second foam party was marvelous. The games were a blast and you could win Dreams dollars that you could use toward auctions just before some of the evening shows... usually 2 nights a week. Natanael, Dreams Entertainment captain was as wonderful as he was last year and he makes an awesome Michael Jackson.
The food that I ate tended mostly towards the fruit and beef line of the menu. Both were amazing and the fruit was fresh, beef was tender and served as ordered. There was also an amazing side of shrimp sent to the table one night that was amazing.
The bartenders worked with my quirky desire for sour drinks... less ice and more sour!
Nancy the Dreams Concierge was amazing... both for recommending an upgrade, and for arranging the most amazing birthday cake for me. This cake came with extra plates for us to share our cake. We made new friends this way and it was so much fun sharing.

I don't know, I have read some poor reviews, but I did not experience anything that I could complain about other then that the salt shakers clogged up with the humidity. The roads were rough getting there, and it was about an hour from the airport, but that was what we wanted. There are no wrist bands and as we went early to dinner, there was never any waiting. The beach, and the pool are amazing. You can find solitude or crowds, you choose! I absolutely love this place and it's people.
I will go back.. I have 18000 dollars in Dreams auction money that I need to deal with. :o)

Last year one week was not enough, this year 2 weeks was almost perfect.!

Room Tip: We were on the second floor in the preferred area. Room was nice and cool, we only had extreme room...
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  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 27, 2012

We stayed in dreams punta cana november 12-26 2012 this is our 10th visit to the dominican republic in various hotels and this is by far our favourite, the staff are amazing they cannot do enough for you, our rooms were immaculate thanks to our maid miledys, on arrival we were given a room with 2 queen beds but on request for a king size bed a new room was sorted within minutes. Any problems of which there were few were sorted straight away, nothing was too much trouble. The pool is amazing it goes on forever loads of sunloungers in sun and shade,also people dont hog the beds by reserving them at stupid oclock in the morning so there are always beds avaliable, your drink is never empty thanks to the pool service waitresses especially janerie she was a star i hardly had to move off my lounger! no need to wear wristbands and top branded drinks were availiable all the food was very good our only niggle was the inside ala carte restaraunts werent air conditioned as it was in dreams la romana hotel dom rep and portion description was a bit misleading eg in the oceana rest a few more prawns wouldnt go amiss only got 3 small ones! And also would like to be able to use the oceana rest at breakfast and lunch even if we are not in the preferred club all in all an amazing holiday. Our thanks goes out to all staff for making our holiday memorable but special thanks to willy in the himitsu restaraunt and luis at the barracuda bar and miledys our maid. See you all again soon we hope!!

  • Stayed November 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa,ON
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed November 27, 2012

Stayed at Dreams from Nov 17-24. Great hot weather.
1hr away from the airport. Stayed in 2107, swim out room.
The room was very basic.
The sheets on the bed were disgusting. They just lie a sheet over the bed, it doesn't have elastic to cover the mattress!
The pool was BEAUTIFUL, like a long river, tons of palm tree's, places where there were chairs in the pool. The pool is 3ft deep everywhere. Large swim up bar at the ocean end.
The food was great, this is in comparison with Cuba and a Jamaican 3.5 *. I enjoyed eating at the buffet for every meal. I did have to take the odd immodium, not sure if that was from the food/water or from drinks.
Can't comment on the beach, didn't spend anytime there other than the wedding I attended and the sand was nice and soft.
The staff was great. The people who made my trip were Blindy at the pool bar and Henri at the Disco. Loved seeing their smiling faces everyday and their prompt service.

One piece of advice I would give the hotel is to put pop at the waiter/waitress stands in the buffet so they they don't have to walk all the way to the mexican restaurant for pop. Many times I'd order 2 or 3 times and get nothing. I resorted to bringing my own drinks into the buffet.

Room Tip: Buildings 1,2,3,4 1st level will most likely be swim out. Open your door, walk down the grass about...
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  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed November 25, 2012

If you buy your clothing from Target, then you will like The Dreams Resort. Not that there's anything wrong with Target, it's just middle of the road. I found the facilities overall to be well maintained, although the room we had never did cool off. We reported the A/C issue multiple times to staff but they never could resolve it. Finally we just learned to live with it. The other members of our group had rooms that did cool. Housekeeping did a good job of keeping the room clean and towels replenished. The grounds crew kept facility spotless. All of the staff were friendly and very courteous. The food was average to poor. Like a cruise on Carnival, there was plenty of it, just none of it tasted very good. The restaurants that served you were slow and food arrived cold. Our group left one restaurant after waiting close to two hours for the food to arrive. By far the worse aspect of the experience was the dining and food quality. The bars did not skimp on the alcohol in the drinks, but they did not carry top shelf brands. We paid the extra to be "preferred members" which entitled you to access to private bar which carried better brands, but consistently ran out. The other privilege of being a " preferred member" was access to Oceanana Restaurant for breakfast and lunch. Definitely not worth the extra cost. A few members of our group experienced stomach problems, which in conversation with other guests at the resort found out this was a common problem. We were careful not to drink any water that wasn't from a bottle. The issue, in my opinion, was more to do with the lack of sanitizing the glasses in the bars. The bartenders simply rinsed the glasses out, spreading germs. In summary, I would not go back to this property again nor would I suggest it to my friends. If you don't expect a high quality experience, then this place will meet your needs fine.

Stayed November 2012, traveled with family
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed November 24, 2012

Hotel pool is the only nice thing about this resort. Rooms are NOTHING like the pictures. Very dirty...stained mattresses...ill fitting sheets...mold in bathroom...chipped furniture...water stains on ceiling and walls. Switched rooms after first night due to lack of cleanliness and second room wasn't much better (although it seemed brighter because it overlooked the pool.)Would never recommend staying here to anyone. Some staff were friendly but most were not. Huge language barrier. Very disappointed in this "resort" which is really more of a motel with a nice pool.

Room Tip: Request a pool view.
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  • Stayed November 2012, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed November 24, 2012

Fantastic two week holiday, everything was perfect, food, staff, service, entertainment. Not one bad thing to say we stayed from 5th - 22nd November. The airport was an hours drive. Certainly no tampons in the pool, the staff were cleaning the pool every morning and night. Amazing amazing amazing. Where these people get these bad reviews from I have no idea clearly can please everyone.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Dreams Punta Cana Resort & Spa

Address: Playas Uvero Alto - Provincia La Altagracia, Punta Cana, Dominican Republic
Phone Number:
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Spa Hotel in Punta Cana
#11 Casino Hotel in Punta Cana
#19 On the Beach Hotel in Punta Cana
#20 Top resorts Hotel in Punta Cana
#24 Luxury Hotel in Punta Cana
#31 Family Hotel in Punta Cana
#42 Romantic Hotel in Punta Cana
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Dreams Punta Cana Resort & Spa 4*
Number of rooms: 620
Official Description (provided by the hotel):
Secluded in a lush tropical paradise, Dreams Punta Cana Resort & Spa features one of the largest free-form swimming pools in the Dominican Republic, stretching from the lobby all the way down to the pristine beach. ... more   less 
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Also Known As:
Dreams Punta Cana Hotel Punta Cana
Sunscape Beach Punta Cana
Punta Cana Sunscape Beach
Dreams Resort Punta Cana
Dreams Punta Cana Resort
Dreams Dominican Republic

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