This was our fourth trip to the Dreams Punta Cana! Obviously, it is a fantastic place or we wouldn't keep going back. On check-in we were upgraded to a honeymoon suite due to the fact that we are repeat customers. We had a wonderful jacuzzi on the terrace, the room was huge with a walk-in closet and nice bathroom. It was spotless and the maid came in twice a day to refresh our towels and make up the bed. Of course, we always tip well, and they sure appreciate it.
The food was so good (even for my husband who is a bit of a picky eater). And I can't say enough about the waiters in all of the restaurants. They go out of their way to please and one in particular, Manzueta, was the absolute best. He made sure we even had a special dinner on our last night there, serving us lobster and filet mignon (with a couple bottles of champaigne). He works in the Mexican restaurant most nights and in the World Cafe during the day. All of the women who work in the World Cafe greet you with a big smile everytime you walk in. They sure go out of their way to make sure you are having the best vacation.
The pool is the best one in the Dominican!! And even though the resort was at full capacity, the pool was never crowded, and we were always able to get lounge chairs. In fact, the resort just got all new lounge chairs at the pool. Waiters/waitresses were constantly walking around the pool to bring us drinks. They always have a "drink of the day" and they are all delicious. Our favorite was a Fantasy (which tasted like a dreamsicle) and the banana daiquaris were good, too.
The Barefoot Grille was great for a quick lunch if you don't want to walk up to the restaurants, and they served hamburgers, hot dogs, chicken and the best potatoes, along with an assortment of fruit. The beach is lovely, however it was a bit windy a couple of days. We stayed at the pool because I don't know why anyone would want to leave it!!!
There are so many restaurants to choose from and even though wen didn't go to all of them, everyone we met at the pool said they were all great.
Nancy, the concierge is wonderful. She sent us a complimentary bottle of champaigne to our room and she is so helpful with anything you might need. She is on Facebook and we started chatting prior to our trip, and she will answer any questions you might have.
If anyone is thinking of booking at this resort, pease do not hesitate. Do not believe any of the bad reviews people put on here. I know you can't please everyone but some people just like to complain. We are planning on going back, hopefully in November.