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“Great time” 5 of 5 stars
Review of Grand Bahia Principe Bavaro

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Grand Bahia Principe Bavaro
4.0 of 5 Resort (All-Inclusive)   |   Arena Gorda - Macao, Seccion Baigua | Arena Gorda - Macao, Seccion Baigua, Punta Cana, Dominican Republic   |  
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Ranked #49 of 99 Hotels in Punta Cana
1 review
“Great time”
5 of 5 stars Reviewed yesterday NEW via mobile

The stay at the hotel was amazing. The atmosphere was overwhelmingly friendly and positive. Everyone is very friendly and will help you out with anything. There was a Expedia representaive by the name of Juan Benitez, that helped me and my friends have the best experience possible. He helped us get great deals on activities and clubs. I would defiantly recommend the hotel stay as I was very satisfied.

Stayed April 2015, traveled with friends
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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7,723 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Kingston, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Family vacation to this resort was awesome. None of us had been to the Dominican Republic before .. we were very pleased. Everything was great and worth the money, the resort was very clean and beautiful. Staff was friendly and the beach was amazing. Buffets had huge selection and everything was delicious, a la cartes were equally as great. I purchased that $50 wireless package and was able to get wireless over the entire resort, beach included. 1 hour of free internet every day is available to every guest in the lobby .. connection is excellent.
The resort is very big -- but would consider this a bonus. Everything was in walking distance but there are shuttles running throughout the resort constantly if walking isn't your thing. Beautiful running trail throughout the resort that was very safe and used by many guests. I have nothing bad to say about this resort! Definitely will be back :)

  • Stayed April 2015, traveled with family
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

As every hotel from Gran Bahia Principe chain is great. I really appreciate those, because of a standard and overall look. I loved colonial architecture and beautiful garden. A good side of a hotel is animation team. They have wonderful programms almost 24hrs. You will never feel bored. What is more, entire complex is ENORMOUS! everyone can find perfect place for themselves. Definitely my number one!

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

This is my fav hotel it has anything i want and the syaff if amazing and u feel like ur in paradise .love tjis hotel definetly recomemnded to anyone ..i give credit to the staff that work at the pool bar in the bavaro pool .. Lydia ...simone ... juan ..Yuleyidy the best person i ever net definetly they did my vacations make ne feel ao confortable love them so much ...

Stayed April 2015, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My husband and I stayed at the Grand Bahia Bavaro for a week, it is our 6 time in this resort.We had a wonderful time again!The room was clean!The staf were amaizing, happy smiling!
Check in with guest service Ellina Burova was fast, no hussle!She was very helpful with anything we need all the time!
Liked bartender in the lobby bar Angel, so friendly!He remember our drinks preference!
We got lucky this time- beach was clean, no seaweed, water so clear!!!Not disappointed visit!!!

  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Viancagraciano, customer service at Grand Bahia Principe Bavaro, responded to this review, 3 days ago
Dear Galina,

For all our team it is a great compliment to know that you are repeating our chain for 6th time. Also, we would like to thank you for mentioning that our staff put theirs heart to please our guest and are always smiling and happy.

This is what is allowing us to make a difference in each guest experience and motivate us to continue striving towards excellence.

Always at your disposal,

Vianca Graciano
Bahia Principe Bavaro Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ontario, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Enjoyed this resort and overall would recommend it. Traveled with friends so we were looking for something relaxing, and it was. Check in was pretty easy, staff was friendly, the resort itself and the room are well taken care of and clean. Shows were really good - especially the Michael Jackson show and the Acrobatic show - pretty incredible. Beach was nice, but we spent more time at the pool. Juan, at the swim-up bar was fantastic. Along with Leonardo, at the buffet, who was our go-to guy for breakfast and lunch.

Note the resort is quite big but they have a great transportation system with golf carts. We walked a lot but took the carts sometimes as well - you never have to wait long for a ride.

We did have a couple of issues during our stay but they were taken care of immediately. In our room the toilet plugged one day but someone came to fix it right away. We also got a call the next day to make sure everything was okay - that was impressive.

My only comment would be around the a la carte restaurants. I would say they were just okay. The food wasn't that much different than the buffet, which wasn't what I expected. The only exception was the Japanese restaurant. Great meal and environment - would highly recommend! Buffet was pretty good. Always lots of choice. There were some times when the food wasn't hot (or very warm), but otherwise it wasn't bad.

Overall we had a great trip, enjoyed the hotel and the surroundings, felt very welcome and received great service and on top of that had great weather while we were there. Hard to complain about all that.

  • Stayed April 2015, traveled with friends
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Viancagraciano, customer service at Grand Bahia Principe Bavaro, responded to this review, 3 days ago
Dear guest,

Posts such as yours delight us and gives us confidence to keep working hard to satisfy our customers and improve our service. But also, represents a challenge to maintain the magic that makes our dear customers choose for their holiday destination this paradise called Dominican Republic.

In the name of our General Manager and all staff members, I would like to thank you again for vacationing with us and we hope to cater you once again in Punta Cana.

Warm greetings,

Vianca Graciano
Bahia Principe Bavaro Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

My husband and I are currently staying here. We are not usually the AI type, but they were supposed to have sailing, and bikes available, plus 2 local golf courses where he was hoping to just go hit some balls at the practice range. We have been here 5 days and have been unable to use the sailboats even once. The first full day, when they were actually letting boats go out, we couldn't use a boat because we didn't reserve it the day before. Since then, they haven't let any sailboats go out because 'the wind wasn't good'. Its blowing 15 knots, no problem! In fact, one woman told us they said it was too windy for parasailing, but I guess not windy enough to sail. We can see sailing and parasailing going on down the beach at other resorts, so what does that tell you.

So, we decided to get a couple of bikes to ride around. Guess what? No bikes. According to the attendants, they were taken away a couple of weeks ago, and new ones won't be here for 2 weeks. Really?

Now, we tried to walk over to the golf pro shop, but it's hidden away, and you have to have a reservation and a ride to get there.

The other awful thing is there are few birds or animals here. There are also no insects. We think they must use some really nasty pesticides, that are also killing all the wildlife.

The people who work here make $200/month, and have to work 12 days straight with 3 days off. Many also commute 1 hour one way to get to their jobs. The workers here are fantastic people who work really hard to take care of the guests. We get the sense that the management and corporate owners just want you to stuff your face, get drunk, go to the beach and shut up. And to all you other guests that eat like you've never seen food before, then don't even leave a small tip for your server, really? You can't spare a dollar for someome that could potentially double their salary?

  • Stayed April 2015, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Viancagraciano, Gerente at Grand Bahia Principe Bavaro, responded to this review, 3 days ago
Dear Customer,

Thank you for bringing to our attention these comments. We would like to take this opportunity to extend our sincerest apologies for the inconveniences you encountered during your stay at our hotel.

We are seriously devoted to value our customer´s feedback. For this reason, we kindly ask you to contact our Guest Service Department in order to analyze the situation you pointed out.

Always at your disposal,

Vianca Graciano
Bahia Principe Bavaro Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Bahia Principe Bavaro

Address: Arena Gorda - Macao, Seccion Baigua | Arena Gorda - Macao, Seccion Baigua, Punta Cana, Dominican Republic
Phone Number:
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#25 Spa Hotel in Punta Cana
#26 Casino Hotel in Punta Cana
#34 Family Hotel in Punta Cana
#38 Romantic Hotel in Punta Cana
#39 On the Beach Hotel in Punta Cana
#41 Top resorts Hotel in Punta Cana
#42 Luxury Hotel in Punta Cana
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Bahia Principe Bavaro 4*
Number of rooms: 744
Official Description (provided by the hotel):
Facilities and services 2 lake-style pools Large sun terrace New relaxation zone with Bali beds, sun umbrellas and loungers Pool and beach towels BAHIA SPA (additional charge) Sports facilities: gym, 3 tennis courts (floodlit for an additional charge), multi-sports court Water activity centre WiFi access in the lobby (1h per day free of charge) and in rooms (additional charge) Entertainment theatre Wedding gazebo 1 buffet restaurant and 17 speciality restaurants Japanese restaurant 10 bars 3 Snack Bars Cocktail Lounge Punta Blanca Golf Club: 18 hole Golf Punta Blanca Golf Club designed by Nick Price (additional charge) Pueblo Principe: Shopping and Leisure Mall with local craft stores, live music, shows, stores, bars, karaoke, disco and casino Rooms 816 rooms including two types: Superior Junior Suite and Club Hacienda Junior Suite Room facilities: King size bed or two full size beds Fully-equipped bathroom with hydromassage bath tub, hair dryer and magnifying mirror Sitting area with sofa Air conditioning Ceiling fan Telephone Alarm clock Satellite TV Minibar Coffee-making facilities Safe (additional charge) Ironing set Wifi (additional charge) Club Hacienda Junior Suite (See page 18 Club Golden, Club Hacienda) Children Bahia Scouts The hotel is perfect for families, offering a range of facilities tailored especially for children, including the following: Mini Club for children aged 4 to 12 Evening Mini Disco Babysitting service (additional charge) Bahia Scouts Water Park Fun Area and Adventure Park (additional charge) Teens' Club (11-16 years) Other services 24 hour medical service (additional charge) Pharmacy (additional charge) Bus stop opposite the hotel Meeting and convention room Personalised menus (for celiacs, diabetics, etc.) Available on request and subject to circumstances Specialised service for organising weddings, incentive trips, events and anniversaries ... more   less 
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Also Known As:
Gran Bahia Punta Cana
Grand Bahia Principe Punta Cana
Bahia Principe Dominican Republic
Gran Bahia Principe Bavaro Resort
Punta Cana Bahia Principe
Gran Bahia Principe Bavaro Punta Cana
Principe Punta Cana
Bahia Punta Cana
Bahia Resort Principe
Gran Bahia Principe Dominican Republic

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