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“AMAZING PLACE - A MUST SEE IN PERSON & THE BEST SERVICE” 5 of 5 stars
Review of Alsol Del Mar

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Alsol Del Mar
4.0 of 5 Hotel   |   Boulevard Zona Hotelera Marina Cap Cana, Punta Cana 51101, Dominican Republic   |  
Hotel amenities
Ranked #21 of 99 Hotels in Punta Cana
Miami, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“AMAZING PLACE - A MUST SEE IN PERSON & THE BEST SERVICE”
5 of 5 stars Reviewed July 8, 2014

First and foremost, you cannot describe this place in words; it is a place that you must visit in person in order to admire the beauty of its location. The apartments are nicely decorated and the views are postcard like. From the moment you arrive you are treated like royalty with a champagne toast and drinks. My friends and I had a blast during our 3 day stay. We met one of the most pleasant staff who each attended us like royals. We personally thank each and every one that works there especially Julio (valet/bags), Ivelicce (front desk), Miguel (pool bartender/server), Jean Carlos (pool bartender/server), Pedro (pool bartender/server), Nicholas (bartender), Geraldino (server) and Santiago (pool server) who all did a phenomenal job. In conclusion, if you want a safe and quit place to relax with amazing views from all angles and an attentive staff then Alsol Del Mar is a must. Lastly, go with the all-inclusive package and enjoy all you can drink and eat.

Without a doubt I will be coming back soon!!!

  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saskya C, Manager at Alsol Del Mar, responded to this review, July 28, 2014
Dear Francisco G,

It is really an amazing feeling to see reviews like yours and know that our guests have left this beautiful place with nothing but great memories and a desire to come back! We certainly look forward to your return and thank you for the beautiful account of your stay with us!

We have forwarded your comments to those wonderful staff members you make mention of and appreciate your recognition of their outstanding service.

The entire team of AlSol del Mar remains at your service.

Hasta pronto!

Saskya Carrasco
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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307 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Connecticut
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 8, 2014

My husband and I, along with another couple traveled to the D.R. for a long 4th of July weekend and found this resort for a great deal. After a logistically easy trip, we were offered to trade up our two junior suites to one two-bedroom suite. We opted for that and unfortunately the room was at the aback of the resort looking out to an undeveloped (not so pretty) area. Once we got through that though, we all were very happy with the rest of the trip (and did not end up spending much time in the room anyways). The resort was lovely and the best part of the experience was that the people were over the top friendly and helpful with fantastic service from all! We especially wish to thank Jean Carlos, "A Rod" and Ramon! Super guys who made our stay fun and easy!

Would definitely go back and recommend this gem of the D.R..

Room Tip: Ask for a beach/pool view.
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  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saskya C, Manager at Alsol Del Mar, responded to this review, July 28, 2014
Dear klbaffa,

It is great to know that you have had a great 4th of July weekend and that our staff, especially the fine individuals you make mention of, have made your vacation fun and easy! We will definitely let them know of your comments and I thank you on their behalf.

We look forward to having the honor of welcoming you again and thank you for your recommendations.

The entire team of AlSol del Mar remains at your service.

Best regards,

Saskya Carrasco
Hotel Manager
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Santo Domingo
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 7, 2014

Excellent choise if you want to rest, the service of the staff is awsome!!! I recommend the hotel! Beach is not as good as others in the areas but close you have an Excellent one... You have in the complex one of the best golf course of the caribbean.

  • Stayed June 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saskya C, Manager at Alsol Del Mar, responded to this review, July 28, 2014
Dear Pfdez07,

We greatly appreciate you taking the time of letting other travelers know what to expect at AlSol del Mar. Thank you for your recommendations and we are very happy that you have been highly satisfied with the service provided by our staff. Their kind nature and disposition is our biggest pride.

Since you are from Santo Domingo, we definitely hope to be able to welcome you again in the not too distant future. In the meantime, we remain here at your service.

Best regards,

Saskya Carrasco
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 6, 2014

My family and I came to Alsol Del Mar for a peaceful beach vacation. And that's exactly what we got - peace and quiet. Our two bedroom, 2 1/2 bath condo was amazing: bright, airy, huge, clean, top of the line appliances, fully equipped kitchen, a perfect view of the beach and adjacent lagoon, 3 terraces, hot tub, just steps from the biggest pool I have ever seen...you get the picture! Best of all, Alsol is not one of those razzamatazz resorts with nonstop people, noise and activities like you'd find elsewhere. Instead, it's more of a cluster of condos surrounding a beautifully landscaped pool and beach area. All you really need to bring is a bathing suit, a few t-shirts, shorts and books. Free (very fast wifi) is also a plus. The staff is very attentive, friendly and helpful - excellent customer service. Though were were asked on several occasions if we want to upgrade to the all-inclusive meal plan, we are glad we declined. We opted to take a taxi to the big supermarket 15-minutes away and buy a week's worth of groceries. Making our own meals was more economical, practical and tasty. If you arrive at the airport during the day, have your taxi stop at the supermarket first (it's right around the corner) before heading to Alsol. We are leaving feeling very relaxed and pleased with our experience here.

Room Tip: Definitely pick a condo with a kitchen. We stayed in 10303 = great view, great condo.
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  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saskya C, Manager at Alsol Del Mar, responded to this review, July 28, 2014
Dear CC3602014,

We thank you for taking the time of reviewing your stay at AlSol del Mar and we love the fact that you really enjoyed your accommodations and the setting of your two-bedroom suite.

Although I could not find “razzamatazz” in my English-Spanish dictionary, I am glad that you were able to clarify that it is something that we are not! :) What we definitely are is a peaceful and tranquil resort, ideal for those seeking peace and relaxation.

We certainly look forward to having the honor of welcoming you again.

Best regards,

Saskya Carrasco
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 1, 2014 via mobile

Incredible place to stay or even to live in!!! I will stay at sol delmar again that is certain! Service and everything is worthy of royalty!! The pool was perfect, drinks and food was also very good! The vue from my room was what I liked the most!!!

  • Stayed June 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saskya C, Manager at Alsol Del Mar, responded to this review, July 28, 2014
Dear David R,

Thank you for taking the time for sharing the experience of your stay at AlSol del Mar. We love to read that once again we have accomplished our goal of having our guests feel like royalty by delivering great food and beverage, courteous and diligent service, and specially great accommodations.

We look forward to having the honor of welcoming you again.

Best regards,

Saskya Carrasco
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sao Paulo, SP
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 30, 2014

My husband and I have been at Alsol del Mar by the end of April and spent an incredible week at this amazing hotel.

First of all, it is quite important to say this is a hotel for those who seek tranquility rather than a huge resort and everything that comes together (good and bad). For tranquility I mean a small and very calm beach surrounded by reefs that make it an amazing natural swimming pool; a selection of nice and small restaurants with outstanding quality of food; very friendly staff which does everything they can and can't to make you feel comfortable and welcome the moment you step in the beautifully decorated lobby of the hotel; the privilege of not having to fight for umbrellas, chairs, shadows, etc. etc.. to enjoy this beautiful spot...

What to say about Saschia, Sergio, Yinet, Geraldino, Miguel, Confesor, Juan, everyone except that they are outstanding and thank you so much for making our week with you so memorable?

That said and if you are traveller our style, this is the hotel for you. You will come back home renovated and ready for anything. Of course you will miss, really miss your lazy days at Alsol del Mar, but this is a good excuse to come back because of course you will, as we definetely will.

So long Alsol!!

Room Tip: Rooms ocean front are the best of course and if it is possible go for it. This is not a huge hotel a...
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  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saskya C, Manager at Alsol Del Mar, responded to this review, July 28, 2014
Dear Marcia K,

Thank you so much for your beautiful account of your stay with us.

AlSol del Mar is indeed an intimate resort where our goal is to ensure our guests feel looked after and pampered by every member of the staff. We are glad to know that this is how you felt and that you enjoyed the meals, service, accommodations and overall experience.

The entire AlSol del Mar team looks forward to your return!

Best regards,

Saskya Carrasco
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
La Mirada, California
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 28, 2014

The Punta Cana area of the Dominican Republic is truly, naturally breathtaking. The water is typically Caribbean and the sand is clean and fine. The people and staff of the Al Sol were excellent. Our favorite of the three affiliated locations. SERVICE must be the mantra for this host. They made it happen with constant smiling faces; it was unusual and surprisingly, a slice of heaven, for the seven days we enjoyed there. The pool is exquisitely designed and spacious. The proximity of the clean sandy shore adjacent to the pool makes for a quiet relaxful day on the beach; with the added plus of poolside service bar accommodations and staff ready to serve any request. Without question-'All inclusive' is the only way to go!!!

Room Tip: Pool view or south views are both good. I did not like having to climb stairs. We asked for and we...
See more room tips
  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saskya C, Manager at Alsol Del Mar, responded to this review, July 28, 2014
Dear Bill R,

We are delighted to read your review and know that you have enjoyed your stay, especially the service provided by the members of our staff. Our accommodations and overall facilities are designed to be a perfect setting a for peaceful and relaxed vacation. It is a great pleasure for us to know that once again we have accomplished our goal of providing a great experience for our guests.

We look forward to having the opportunity of welcoming you again!

Best regards,

Saskya Carrasco
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Alsol Del Mar

Address: Boulevard Zona Hotelera Marina Cap Cana, Punta Cana 51101, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #21 of 99 Hotels in Punta Cana
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Alsol Del Mar 4*
Number of rooms: 122
Official Description (provided by the hotel):
"Luxury is space, comfort, freedom"Alsol del Mar offers 122 spacious suites, each finely designed with innovative architecture and Caribbean style decoration - Vanguard. The Suites feature a variety of beautiful panoramic views and four room categories: Deluxe, 1, 2 and 3 bedroom suites. ... more   less 
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