We stayed at the Club section from Feb. 29th to March 7th and had a good time except for a few hiccups.. Check in was quick even though we didn't get our room for a few more hours but that was ok as we went exploring and then had a drink and lunch at the buffet and then returned and our room was ready. So you know, check out is at 1pm and check is at 3pm.
The resort complex is huge so we found it hard to see everything or find everything that we wanted and sometimes found places or activities by chance while exploring.
The club section is about a 10 minute walk from the beach which was ok as it was a good daily morning walk. Coming back at the end of the day from the beach we would take the tram unless it just left then we would just walk as we would be back to our room before it showed up again. There were 2 trams that came by about every 10 minutes or less during the day and only 1 during the overnights.
The room was fine and the maid did a good job keeping us stocked up with drinks in the mini fridge and towels in the bathroom and made cute towel art or art from our pjs that were on the bed. It was the first time that we had a second floor room and i must say i liked it as you could see a lot of activity below. We were in building 6 which had 86 rooms in it and was actually a pretty quiet building.
The only bars in this section was the Manglar bar which you could hang out on the patio and enjoy a drink and chat and the pool bar which i didn't see too many people at whenever i walked by.
The buffet was about a 2-3 minute walk from our building and was ok and had a variety of foods daily . Some items you wondered what they were so we stuck to what we knew and were ok and didn't go hungry. Enjoyed the omelett/egg station every morning but took about 5-10 minutes before it was our turn depending on how many were in the line up.
You have access to all 3 sections of the resort (Club, Premier and Beach) which all have their own pool and activities throughout the day at each section but i found that most people could be seen at the beach section near the pool or beach bar.
i found the bar staff friendly in all sections and didn't wait too long for our drinks whether you tipped them or not. Lots of choices but found it funny that some days they would run out of beer or rum which made me giggle when i heard that so just ordered something else.
Entertainment staff go out of their way to ensure that you enjoy your stay. Yes, the Club section crew speak mostly in French but the other sections speak, English, Spanish and many other languages. If you are not in the mood to participate in the games or activities when they ask just say 'no thanks' and they move on. We didn't participate but enjoyed watching some of the things that they did.
Night time shows start at 9:45pm. Some were entertaining and some not so.
The beach and ocean is beautiful and that's where we spent all of our day time. Most days we were there by 9:00am so didn't have trouble finding a lounger but if were any later, sometimes we had to search a bit or ask to find some but it all worked out.
The weather was great except for a few showers during the day that came in and left just as quick.
There are vendors that roam up and down the beach trying to sell you items or excursions but not one of them bothered us which was good. If you want to walk to the flea market, go to the right and walk about 30-40 minutes down the beach. It's right after to the Iberostar resort. they all pretty much have the same stuff but will each say their price is better. Remember whatever price they tell you, go 1/2 of that or more otherwise you are paying too much.
Now the not so good times: The air conditioning did not work the whole week and we called and even went to the reception to tell them about it and they said they would have it fixed but they didn't. The toilet stopped working after a couple of day (the water just stopped filling up in the tank) so again we called and they had someone there in about an hour to fix it but the next day the same issue happened and they were called again. This went on every day for the rest of the trip. My travel buddy and i got sick starting day 3 and 4 and we are actually just starting to feel better a week after being home. Not sure what is was that made us sick as we have been eating and drinking the same things for about 10 years without ever getting sick before. We had booked an excursion with our Sunwing rep and when i asked where we meet, he said at the main resort which is where we showed up the next morning at 7am for a fun filled day but after 1.5 hours of waiting for the bus to come and get us, we found out we were supposed to go to the 'meeting point' down the road. I must say that Greg and Flash were accomodating and refunded our money since we couldn't go the next day so a big thank you to them for that.
All in all we did enjoy our trip and made the most of it except for the few hiccups and would actually return if the price is right. Go there with an open mind and you will enjoy yourself too.
- Official Description (provided by the hotel):
- This wonderful stylish family oriented resort is located at Bavaro Beach, Punta Cana, one of the most beautiful landmarks of the Caribbean.5 Thematic Restaurants reservation-free dining +11 Bars +Water Park features a children pool with slides, wave pool, relax pool, Jacuzzi,Kamikaze, Space bowl, Black hole and lots of tubes with amazing surprises. In addition, the resort also boasts 3 pools. ... more less
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