It has been almost a week since our return from Eden Roc at Cap Cana. I wanted to wait a bit to write this review to have time to think about our trip.
My wife and I have been to many ultra luxury resorts around the world so we have some perspective as to what to expect from this type of property. I can tell you from our experience, Eden Roc is about as good as it gets.
We were met at the airport and delivered to a welcoming committee which was waiting for us at the entrance to the resort. We were upgraded from a junior suite to a 1 bedroom without even asking. Next was a personal tour of the grounds and our suite. The grounds and accommodations are magnificent.
Understated luxury is the theme here. Attention to details that individually might not seem like a big deal start to pile up. You start to realize how much thought and attention have gone into making this place world class. I casually mentioned that I like the shade and within minutes, an enormous umbrella appeared by our private pool. A team continuously manicures the lush landscape. The beach at the Caleton Beach Club is private, stunning and immaculate.
There weren't many other guests here during our stay but honestly, I don't think it would have made much difference even if the place was full. We were known by name and our preferences both in the room and and at meals were quickly picked up on and remembered.
Meals at both La Palapa and Mediterraneo were wonderful. We were expecting the dinner tabs to be steep, but coming from New York, we didn't really think the prices were out of line. Other restaurants at the Marina area were also outstanding. We never had a disappointing meal.
The property, the setting, and the food were all great but what really makes this place shine is the staff. There is a sense of caring from those who work here that's nothing short of extraordinary. No fake smiles. These people are happy to see you and they are genuinely glad you've come to visit them.
After our week was over, it was time to say goodbye. We have never been hugged before when leaving a resort but that's exactly what we got from the staff here as the cab pulled up for our trip to the airport. We will be back.