My family and I stayed at the Reserve section of the resort in mid-February and this was our 6th time coming to the Paradisus Punta Cana. Coming from the northeastern U.S. we were ready for a break from winter and we got it. The Reserve Beach is beautiful and we enjoyed all the restaurants with our two boys, age 11 and 8. We wanted to give special mention to some of the staff members who treated us like family: Frank Martinez from the Hidro Grill, our Family Concierge Nikei (who helped to make sure our dinner reservations were all taken care of), the Reserve Manager Silvio, and the Reserve Beach staff of Mikei and Ramon. Both Mikey MIke and Ramon do an AWESOME job of taking care of everybody and helping them to enjoy their time on the beach. They have been working at the Reserve Beach since we started coming to this resort and they remember you, where you are from, what you like to drink, etc. Nothing but first class service.
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