My husband & I went to The Reserve at the Paradisus for a week late October & had an amazing time!!!! We went with a bunch of other people, some with kids... Some with grandparents & there really was something for everyone!!
The service was incredible!!! This is where I have to be very specific:
Nikel Lendor was our concierge. His nickname is "superman" & we quickly found out why...he made all of our arrangements even if our requests were out of the ordinary or last minute it was never an inconvenience to him. He always had a smile & was just so like able! We really felt like he was family that takes care of family. Our every wish was fulfilled!! The next time we go there & yes we will defineatly be going back we fully intend on requesting this very special person that we now consider a friend, as our concierge.
I could keep singing the praises of our dear Nikel but that would take up a lot of space!!
There was another concierge that very nice named Fernando Mengo, we met him the last few days of our trip, he worked with Nikel too & was also very good.
Upon checking in I have to give credit to Luis Amparo... He made everything went smooth & was very assuring that our stay would be like no other, "welcome to your new home away from home" that's what he said & he meant it! He was terrific.
Every morning we had the same server, her name was Bridgette & she always had a smile on her face, She brought out coffees, cappuccinos & a great attitude every day! My husband was especially fond of her which made me happy too.
Our housekeeper Lacey was fantastic, it was the special touches she did like adding flowers & making hearts out of the petals that just made you feel special.
There was a young man that held the water exercise class in the pool, he was really good & absolutely adorable!
We did spa treatments, & a romantic dinner on the beach that were all arranged by our special Nikel Lendor. I've been on many vacations & this was by far my favorite!!!
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, Orbitz, BookIt.com, Hotels.com, Cheap Tickets, Despegar.com, Odigeo and Tingo so you can book your The Reserve at Paradisus Punta Cana reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.