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“You get what you pay for.” 3 of 5 stars
Review of whala!bavaro

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whala!bavaro
3.0 of 5 Resort   |   El Cortecito | Bávaro, Punta Cana, Dominican Republic (Formerly Alisios Bavaro Beach Hotel)   |  
Hotel amenities
Ranked #50 of 101 Hotels in Punta Cana
Nanaimo, Canada
Contributor
18 reviews 18 reviews
18 hotel reviews
Reviews in 13 cities Reviews in 13 cities
69 helpful votes 69 helpful votes
“You get what you pay for.”
3 of 5 stars Reviewed January 28, 2013

This hotel is adequate. If you want an affordable place to stay and don't mind a walk to the beach and basic food, this is for you. If you want to be pampered and have lots of variety stay somewhere else. We stayed here for 2 nights between Christmas and New Year's. The clientele was mostly Russian and French Canadian.

We had a room that was quite far from reception; I think we were upgraded to a suite which was very nice. The room itself was very clean although the maintenance left little be to be desired. The shower provided little more than a dribble of water and all of the fixtures were barely functional at best. The water itself - GROSS. It's so full of sulfur (I think) that it stinks like rotten eggs and if you accidentally get some in your mouth while you're showering you'll think you're in the ocean. I came out of the shower feeling dirtier than when I went in. The reception staff ensured me that the water was perfectly clean (though not potable - don't drink it) but it was pretty much impossible for me to get past that stench every time I turned on the tap. We didn't try the massive jacuzzi in our room but it looked like it would be nice IF there was nice water to bathe in, which there wasn't.

The place seemed pretty under-staffed while we were there but what staff there was were all trying hard and always had a smile on their faces. The "waiters" in the restaurant seemed to be people they hired off the street that day as most were wearing jeans and t-shirts with the exception of the "chef" who was wearing a uniform. The service in the restaurant was dismal, if you weren't there waiting when it opened for each meal you were lucky to get any food as it wasn't really replenished when the dishes were empty. Tables weren't cleared so guests would clear things off themselves and a huge stack of dirty dishes would develop on one table or another. The food was all overcooked and of very poor quality.

We may or may not stay here again. Everything was just "adequate" but the water thing was really off-putting. That being said, the price was about half of what any other hotel in Punta Cana was charging for the period. If you just need a place to sleep and a couple of meals you'll probably be fine. If you want a week-long vacation with lots of activities and things to go on site...pay more and go elsewhere.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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262 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Bristol, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 27, 2013

We stayed at this wonderful hotel for 10 nights and really enjoyed it. The beachside location is exactly what we had been looking for and we chose this hotel as it was not too big and was also a very good price! The difference between booking B & B or all-inclusive was minimal so we went for all-inclusive and it was great. Very good selection of food with hot and cold dishes and a different variety every day. We stayed in a suite for 2 people which was brightly decorated and clean and quite a good size. I especially enjoyed the private balcony overlooking the garden. All the staff here are superb and are always smiling and the bar man knew our names by the second day. We spent most of our time enjoying the beach and going for walks but did do the swimming with dolphins and stingrays, which had always been something I had wanted to do. It is very relaxing and a laid back place and I would like to go back one day and discover more of the island. Enjoyed every minute!

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madrid, Spain
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 23, 2013

Our second time in Punta Cana and first time at this hotel and it was all very good for the money we payed.The room was large and nice and caribbean and the usual beautifull beach that we expected.All inclusive was good and different every day with fish, meat and chicken and lot of fruit.It has air conditioning in the room and it was working very nice.Hotel is not new but it was very clean and comfortable.The people from Domican are very happy people and friendly at this hotel and also outside always and always dancing meringue.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Detroit, Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 2, 2012

We were staying in Santo Domingo but wanted to make a trip over to Punta Cana to see what the beaches were like over that way. We booked a last minute hotel via expedia, I booked a double room which included breakfast for what seemed like an ok rate of 68$ (incl tax). Then when we got to the hotel (after a 3 hour drive from Santo Domingo) we were told that we'd have to pay another 30$ due to the room only being booked for 1 person. I guess this must have been my mistake as it was booked last minute, I was sure it said 2 people when I booked it, but the reservation from expedia said only 1 person. I asked the hotel reception staff why we would need to pay for an extra person if it is a double room (my partner and I both agreed that we would forego breakfast if that was the reason) - but they insisted we had to pay another 30$.
I'm very annoyed by this as I would not have booked the hotel if I knew I'd be paying over 100$.
PEOPLE WATCH OUT when you book!

Other than this the accomodation was so-so. The rooms were clean and ok. TV a bit old and picture not very good. Air con worked well. However there was a bit of a sewer smell around the pool area.

Also for the extra 30$ we paid...the breakfast was really NOT worth it. Very small buffet selection. Most of the hot food was quite greasy and there were flys around the cold stuff.

But if you manage to get a good rate here...then I would say it is an acceptable hotel for a short stay.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manchester
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed September 25, 2011

stayed here last year, actually three hotels in one, no more than 2 or poor 3*star, suenos is the "better" side! other tropical and orquidea not so good! food poor, unlrss you like rice and beans every day? the manager (Elvis look a like) didnt do much, never mixed with guests, all the drinks watered down! The only entertainment seemed to be football or ball games on the beach. the staff friendly, especially Macho, head of security, ex soldier,who introduced me to his friends and family!

  • Stayed November 2010, traveled solo
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 9, 2010

We came here in the beginning of november 2009. Rooms and bedding were not clean, food was almost the same everyday, very little choice. The boss, who is a Frenchman, is only interested in French people staying there. There is nothing else to do but hang around the pool. We stayed there for 14 days and we couldn't even have an ice cream, or some chips, or ANY snacks. The first day we had a milkshake but when the blender broke down, it wasn't fixed or replaced so that was the end of that as well. The place is utterly boring and no fun.

  • Stayed November 2009, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mobile, AL
Contributor
20 reviews 20 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed February 13, 2009

We booked a room here after reading a positive Lonely Planet review. Is it possible that an otherwise sane Lonely Planet reviewer lost his or her mind?
Entirely!

Sueno, AKA"Wellness blah,blah,blah" all inclusive plan doesn't cut it in so many ways.

We were not sure if it was the hospital-like, irremovable (except by knife) class distinction-prepaid hotel plan wristband or the bad lunch upon arrival. Colors of your status as a guest are not explained even, as in our case, we would have been willing to upgrade on spec.

Maybe it was the room with bare walls, the 19" TV 20' from the bed and no glasses or ice machine anywhere to be found. Or it could have been the air conditioner that did not cool.

The all inclusive status means that you can get a 6 oz. cup of the lowest quality beer, wine, or alcohol and ice only by insistence. The color of most of the drinks does not occur in nature.

Maybe it was the loud, off-key karaoke music (all inclusive entertainment) blasting all day. This "entertainment" consisted of hotel staff members singing Karaoke to an entirely empty open area surrounded rooms occupied by people who want to sleep or watch television. I mean it's astounding. There is a stage. In front of the stage is an audience area with, let's say 100 seats—not one of which is occupied. After each bad song is mimed by the bad singer, we paying guests minding our own business and wishing for a moment's peace hear, "Thank you. Thank you." We tried to sleep with the bad karaoke music blasting three floors pool-side below until 11:15 p.m.

Then around midnight a fight and shouting contest broke out next door which the management refused to deal with. We ended up having to pack up and change rooms after midnight.

But we finally decided that it was the wretched, overcooked, unimaginative food that was passed off as lunch and then again for dinner (disguised as Chinese) as the defining factor precipitating this review as one of the worst places we have ever swiped our credit card. From the indifferent front desk clerks to the florescent colored drinks in flimsy plastic, micro cups at the bar, this is a place to avoid at all costs!

Was there anything good? The setting is beautiful and the grounds well kept. It's a 3-minute walk to the beach with white sand, palm, trees, and azure water. That's it.

If you win a trip here, refuse it. Stay home! You'll have a better time and get some sleep.

  • Liked — Nearness to the beach
  • Disliked — Bad food and drink, noisy, poor service
  • Stayed November 2008, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about whala!bavaro

Address: El Cortecito | Bávaro, Punta Cana, Dominican Republic (Formerly Alisios Bavaro Beach Hotel)
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Beach Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Suites Swimming Pool
Hotel Style:
#3 Best Value Hotel in Punta Cana
#39 Romantic Hotel in Punta Cana
#42 Top resorts Hotel in Punta Cana
#44 On the Beach Hotel in Punta Cana
Price Range (Based on Average Rates): $
Hotel Class:3 star — whala!bavaro 3*
Official Description (provided by the hotel):
Rooms and apartments. 30 double rooms and 6 apartments under German management. Accommodation: All rooms are equipped with bathroom, shower, safe, air condition, ceiling fan, Cable TV, Mini Bar. The Hotel features a swimming pool and sunbeds. For our Guests we offer free wireless internet access in our lobby. Security 24/7. Location: Located in the center of Los Corales de Bavaro with unlimited access to all the sun, beach, shopping and dining in Bavaro. Our Hotel Beach Club is only 30 meters walking distance. ... more   less 
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Also Known As:
Alisios Bavaro Beach Hotel
Hotel Alisios Bavaro Beach

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