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“What a pleasant and awesome experience!” 4 of 5 stars
Review of Punta Cana Princess All Suites Resort & Spa

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Punta Cana Princess All Suites Resort & Spa
4.0 of 5 Resort (All-Inclusive)   |   Playas de Bavaro, Punta Cana, Dominican Republic   |  
Hotel amenities
Ranked #29 of 102 Hotels in Punta Cana
Bronx, New York
2 reviews
6 helpful votes 6 helpful votes
“What a pleasant and awesome experience!”
4 of 5 stars Reviewed July 7, 2014

We went to celebrate our 5th wedding anniversary 6/28-7/5/14. The resort was absolutely beautiful. The staff was more than extremely pleasant. The food is oh soooo good. Great varieties. The staff try their very best to know you by name & it is also a good idea to get to know the staff who work very hard to please you. The rooms are kept very clean and look exactly how they are advertised or better.The pool isn't real big, but because it's adults only you have more than enough space. I highly reccommend Punta Cana Princess and we plan on returning back in 2016.

Room Tip: The rooms on the 1st floor maybe a little moist.
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrincessHotelsRD, General Manager at Punta Cana Princess All Suites Resort & Spa, responded to this review, July 20, 2014
Dear Dahpne F,

It is rather pleasing to know that you chose Punta Cana Princess to spend your wedding anniversary and that we were able to contribute to you enjoying such a special occasion. It is also nice to hear about the PLEASANT AND AWESOME EXPERIENCE you had while vacationing with us.

We would like to thank you for your compliments about the food, the rooms and the staff.

All in all, we justly appreciate the opportunity you took to express your feedback about your stay and we hope to host you in the future at the Punta Cana Princess.

Best Regards,


Julio Paulino
Operation Manager
Punta Cana Princess all Suites Resorts and Spa
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2,990 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (520)
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Ruse, Slovenia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 7, 2014

I was in PC princess for the second time now in July, and I felt like at home, the Hotel staff remember you, the Fruit and Rom in Room, everybody friendly and helpfull, a lot of smilling faces, you yust have to go, all I can say if If I will find a good price I will be deffinetly back next month in Avgust. Am I crazy? Nooo, I just like it so much there. :-)

Room Tip: I think that all rooms are beautifoul I was in Block 4 now
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrincessHotelsRD, General Manager at Punta Cana Princess All Suites Resort & Spa, responded to this review, July 20, 2014
Dear Alex B,

It is quiet comforting to hear that you FEEL LIKE HOME while vacationing at our hotel Punta Cana Princess.

I would just like to express our gratitude for your compliments towards our hotel staff, as well as the rooms.

It was a pleasure to host you and we look forward to having you back soon. Thank you for choosing and recommending Punta Cana Princess.

Sincerely,


Julio Paulino
Operation Manager
Punta Cana Princess all Suites Resorts and Spa
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Irwin
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 6, 2014 via mobile

The staff and the hotel structure were wonderful. Rooms were clean and modernized. This is not a four star hotel- I would rate this no higher than a 3. The food was inedible and in not sanitary conditions. One day after arriving we threw up and had diarrea each day. Two people were taken to the hospital and another were throwing up as we were from the food.

We could not enjoy our stay and had to run to hotel room to run to the bathroom or curl in a ball due to pain in our abdominal areas.

Staff needs to also keep vendors from hart adding the customers staying. You walk out right out of the lobby and have people throwing jewelry and cigars in bags and getting angry if you do not want to purchase it. I had to constantly pretend I was on my phone when walking past.


Would not return as the food was awful and unsanitary and there is no night life. Also would have been nice to have different types of music playing other than Spanish.

  • Stayed June 2014
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrincessHotelsRD, General Manager at Punta Cana Princess All Suites Resort & Spa, responded to this review, July 10, 2014
Dear Klpampena,

We would like to thank you for having written about your experience here at Punta Cana Princess and we want you to know that your opinion is very important to us.

We deeply regret that you couldn’t enjoy your stay and we hope you understand that it was never our intention to disappoint you in anyway.

On the subject of the food, we are quite surprised, owing that we are normally complemented for the quality of food we served. Moreover, we assure you that our dishes are served hot, supervised regularly and empty serving trays replaced almost immediately.

In reference to the hygiene, we inform you that we are constantly inspected by the company called E-Crystal, recognized worldwide, for quality and hygiene and have received many acknowledgments.

Meanwhile, we would also like to extent our gratitude for the compliments on the staff, the hotel structure and the rooms.

However, we do appreciate your feedback and hope these inconveniences will not deter you in selecting Punta Cana Princess for your next vacation.

Best Regards,

Julio Paulino
Operation Manager
Punta Cana Princess all Suites Resorts and Spa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indiana
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed July 4, 2014

Our group of 6, in our 50's stayed from June 16 to 23. We were in building 5 which is closest to the pool and beach. The resort is small and easy to navigate. The service we received in all areas was perfect. The room was very nice, but it is true that the lighting in the bathroom could be better. Reynaldo at the front desk was very friendly and funny. All the bartenders and servers were very attentive. Alberto Gomez was a very gracious host and actually remembered me from their Facebook page. The beaches in Dominican Republic are absolutely gorgeous! If I could recommend any improvement, it would be to have better entertainment and an upgrade in food quality. Neither was horrible, but both could be better. We did make reservations at the Caribe for their El Pescador restaurant. We paid $32 per person and it was worth every penny! The lobster was very good. I would love to visit again someday. Thanks again to the great staff for making our stay very enjoyable!

Room Tip: Building 5
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  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 2, 2014

Very Good, but get a deal on the price because it can be expensive. Good service, great beach. Time sharing not worth it (depending on what you like). Food is good. Rooms are good even if we spent the first night sleeping on the beach because the first room we had was smelly. Second room was big and nice. I think some of the rooms have been renovated since

Room Tip: Don't hesitate to ask for a better room if you are not satidied
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  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kansas City, Missouri
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 2, 2014

My family and I made the trip to Punta Cana June 22-27th. It was my first time traveling out of the country and all our first time to Punta Cana and the Punta Cana Princess. I really enjoyed the resort. We all staying in Building 5 which is the closet to the Pool and Beach. The rooms were all the same, big bathrooms and rainfall shower. The lighting in the bathrooms weren't very good for females looking to get ready for the night, etc. If you have a room with 2 double beds, you do have the ability to push them together to make a king if you wish.

The pool is very nice. We found that a lot of people go to "reserve" spots on the beach leaving the poolside huts and chairs free to have. Pool is kept very clean and the swim up bar is a lot of fun. Nelson, the bartender, is very friendly. They have entertainment in the afternoon around the pool which is a lot of fun. A group of 6-7 workers partake in contests with the guests along with volleyball and water polo. The beach was nice, but a lot of the beach is covered with the chairs and huts. Get out early if you want your choice of beach chairs.

The downside to the trip was the food. My whole family either got sick or felt very sick to their stomachs during the trip. We went to the Fon-do restaurant and Italian restaurant. The fon-do was not very good and by the time we went to the Italian place we all didn't feel like eating. We did the buffet twice and we mainly stuck to the same kind of food each time. (Pasta, salad, bread). It was a bummer as most of us dreaded going to dinner after the 2nd day being there. A lot of the guests we talked to felt the same about the food as well and were ready for something different.

All in all we had a good time, but would caution the eating the food.

  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leicestershire, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 2, 2014

Visited Punta cana in 2012, It was out of this world, The location, resort, setting and atmosphere were all exceptional. Enjoy every moment of this beautiful place and its people. The beach is a few seconds walk from room.

Room Tip: Ask for free upgrade to honeymoon suite and say its your birthday during your stay for a free cake a...
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Punta Cana Princess All Suites Resort & Spa

Address: Playas de Bavaro, Punta Cana, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Casino Hotel in Punta Cana
#23 Luxury Hotel in Punta Cana
#23 Spa Hotel in Punta Cana
#24 Top resorts Hotel in Punta Cana
#25 On the Beach Hotel in Punta Cana
#30 Romantic Hotel in Punta Cana
#37 Family Hotel in Punta Cana
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Punta Cana Princess All Suites Resort & Spa 4*
Number of rooms: 270
Official Description (provided by the hotel):
Punta Cana Princess All Suites Resort & Spa in an Adults Resort (18 years old and over) where the fascination of an unforgettable holiday is readily available to our clients. Caribbean style and art of living combine in each of the corners and rooms of this pleasant, high-category holiday resort in Bavaro Beach. Five-Star All Inclusive Hotel, quiet and relaxing, on a heavenly beach; that offers all the services and facilities of our sister hotels Caribe Club and Tropical Princess.The charm of the 263 beautiful Platinum Suites, the seduction of the 7 Honeymoon Suites equipped with a thousand and one details and including a full range of services are completed with the careful and selected menu of our 5 restaurants (main buffet, Italian, Tex-Mex, Mediterranean and Swiss), and a functional snack. Wedding packages available. A full range of daytime leisure activities, extensive gym and spa area, a beautiful bright environment, with a large number of evening activities, next to the famous Princess Tower Casino (located at Bávaro Princess Hotel), and Areito Disco (one of the best in Punta Cana); that add the pleasure of some days of rest and an unforgettable holiday at the famous Bavaro Beach. ... more   less 
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Also Known As:
Punta Cana Princess Resort
Princess Punta Cana
Bavaro Princess All Suites Resort Punta Cana
Bavaro Princess All Suites Resort Spa & Casino
Punta Cana Princess Hotel

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