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“Wonderful Trip” 4 of 5 stars
Review of Caribe Club Princess Beach Resort & Spa

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Caribe Club Princess Beach Resort & Spa
3.5 of 5 Resort (All-Inclusive)   |   Playas de Bavaro, Punta Cana 22000, Dominican Republic   |  
Hotel amenities
Ranked #61 of 100 hotels in Punta Cana
Indiana
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
42 helpful votes 42 helpful votes
“Wonderful Trip”
4 of 5 stars Reviewed March 18, 2014

We had a very good time here. Lots of restaurants to choose from. We stayed for 10 days with another couple and can't complain about much. Loved the coffee in the room and the refrigerator. I guess we booked the vip package. Room had refrigerator that was restocked daily. Pool was great but it was a little dirty. Beach was great. Really liked the chair swings by the beach bar. Entertainment was just ok. We used the shuttle to go to the lobby daily but it is a beautiful walk too. The smell was not the greatest. We tried every restaurant except the Dominican one and can't complain about any of the food. The boys even ordered doubles of some of the dishes if they were really hungry. The rooms are very dated. I am rambling lets organize my thoughts. pluses: lots of restaurants. beautiful grounds, beautiful beach ( we walked way down the beach and it really was one of the best less crowded beaches) Not too far to the local huts for shopping. Nice Lobby bar to relax before dinner or after dinner. Free wi-fi worked ok in lobby. Balcony in our room to sit on was nice. Smoking was allowed
minuses. rooms need updating badly, language barrier , smell on the walk to the lobby, casino was not very good.

Room Tip: Go VIP it is well worth the money
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  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrincessHotelsRD, Manager at Caribe Club Princess Beach Resort & Spa, responded to this review, April 11, 2014
Dear Love,

Thank you so much for posting out your comments on Tripadvisor and giving such a wonderful feedback about your experience at Caribe Club Princess Resort.

We wish to convey our sincere apology for the inconvenient with the language barrie, nonetheless we understand that some of our staff speak basic English, they are others that do speak very good English like those ones from the front desk area.

In regards to the Pool, we are really surprise about this comment as we have a maintenance crew that supervises the pool during the day time. However we will take your observation in to consideration.

We hope to welcome you back to our hotel in the near future and wish you the best.

Warm regards,

Julio Paulino
Resident Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (220)
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English first
Moscow, Russia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 14, 2014

The hotel is very good!!
The food and the service is good as well!
In particular I liked the waiter Petrobinski very much. He is very friendly and attentive.
I definitely come back there once more!!!!!

  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrincessHotelsRD, Manager at Caribe Club Princess Beach Resort & Spa, responded to this review, April 11, 2014
Dear Oleg,

Thank you very much for choosing Caribe Club Princess and for taking the time to post your wonderful review. We continuously do the best to make each guest experience pleasant and memorable and we are extremely pleased to hear that you had an enjoyable stay with us.

We appreciate your feedback about our staff “ PETROBINSKI” we will make sure that he gets your comments.

It would be great pleasure for us to welcome you back to our resort!

Sincerely,

Julio Paulino
Resident Manager
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St. Stephen, Canada
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 13, 2014

Can't imagine anyone writing a bad review for this place. This is our eighth's trip to Caribbean and by far the best. The best food we have had. We found lots of variety in buffet and actually had good flavor. The pasta bar was great. The snack bar had the best fried chicken we ever had on a resort. French fries with Heinz ketchup, couldn't beat it. The staff was always friendly especially Jose on the beach. I would be lying if I said we didn't have ant issues but the good far outweighed the bad. We have learned to overlook the little things and appreciate the big picture which was awesome. We would definitely go back and are already looking into going next year. We paid for VIP which would not be worth it if you like the local beer but we sure enjoyed the Miller GD and other premium drinks. We travelled with a group and everyone agreed it is a great resort.

Room Tip: We had room 2212 which overlooked the beach. We loved it! Rooms near the 24hour bar are a little noi...
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  • Stayed March 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrincessHotelsRD, Manager at Caribe Club Princess Beach Resort & Spa, responded to this review, April 11, 2014
It is quite comforting to hear about the amazing experience you had while vacationing at our hotel Caribe Club Princess and it is truly exciting to know that you were able to enjoy to the fullest, as this is our main goal.

We would like to extend our utmost gratitude for the compliments towards our hotel, food and beverage. It fills us with pride to receive such good opinion from a former guest.

We wish to extend our gratitude for those comments toward our staff “ Jose” we take pride in his work and guarantee that your good wishes will reach to his person.

Overall, we thank you for expressing your thoughts and await your next visit to Princess Hotels.

Best regards,

Julio Paulino
Residente Manager
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Saskatoon
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 13, 2014 via mobile

For starters the resort was good, food could have been better, but the beautiful beaches made up for most of it. My biggest complaint about this resort is allowing hundreds of spring break teenagers to a "family friendly" place. They should have put a warning of sorts to allow people who just want a vacation to either pick a different place or book at a different time. I personally didn't spend that kind of money to watch teenagers puke in the pool or over balconies and to pick empty cups off the beach so I didn't step on them. It wasn't fair that families changed resorts in the middle of their trip.I believe it should have been better organized. Other then that the maids, bartenders, and staff were exceptional and Minimi of the Animation crew definitely made our trip an amazing one. I would recommend this resort and would go back as long as I know ahead of time that I wouldn't go through what we just did.

Stayed March 2014, traveled as a couple
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 12, 2014

The grounds of the resort are absolutely beautiful and welcoming, the only thing more beautiful and welcoming were the staff! The Front Office Manager was extremely attentive and kind and quickly resolved a mix up with our room assignment, as well as giving us a lovely gift basket for the inconvenience! The Bellman on our arrival day, who helped us with our room change was fun and helpful. throughout the week, he made it a point to say hello and ask about our stay. His personal attention made us feel cared about! By far though our favourite colleague was Angelo Ng, the Room Service Waiter. Every morning he delivered our breakfast with a bright smile and infectious happiness. He clearly takes a great deal of pride in his work and loves what he does. He made us feel so spoiled, by always remembering our order, our names, and giving us a lovely going away gift on our last day! We would return to the resort for his service alone! But amazingly the entire resort draws us back and has found its way into our hearts. We both work for a Luxury Hotel chain, and have very high standards and expectations of service. The people at the resort blew those outta the water from the dining rooms, to the swim up bar, and the activities staff. A wonderful example of hospitality and ambassadors for the Dominican Republic.

Room Tip: We upgraded to the Royal Suite which is well worth the added cost.24 hr Room Service is included wit...
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  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management-BavaroP, Community Manager at Caribe Club Princess Beach Resort & Spa, responded to this review, March 13, 2014
Dear MrsAllain,

Thank you very much for choosing to stay at Caribe Club Princess and for taking the time to post this wonderful review. We continuously try to make each guest experience pleasant and memorable and we are extremely pleased to hear that you had an enjoyable stay with us.

Your feedback with regard to our staff and service specially from the front desk and room service (Angelo) is extremely important to us.

It would be a great pleasure for us to welcome you again.

Best regards,

Patricia Aguirre
Community Manager
commnunity.bavaro@princess-hotels.com
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Port Dover, Canada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 11, 2014

Had a great time! Loved the layout of the resort everything was so close and required very little walking. The rooms and grounds were always immaculate. Service was outstanding and always with a smile. The guys at the bars (beach and swim up) were amazing. Fridge in room was well stocked. Ate at the Brazillian restaurant twice it was really, really good. The food at the buffet was ok - you could always find something to eat but it was a little hit and miss. Liked how close the resort was to the airport. Would definately consider returning next year.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management-BavaroP, Community Manager at Caribe Club Princess Beach Resort & Spa, responded to this review, March 13, 2014
Dear Mcjordan2014,

Thank you so much for your kind feedback! We highly appreciate that you took your precious time to publish your comments and are delighted that you enjoyed your stay at our hotel. It is also nice to know that you liked the food that we have on offer at our Rodizzio Restaurant.

We hope to welcome you back to the our hotel in the near future and wish you all the best.

Warm regards,

Patricia Aguirre
Community Manager
community.bavaro@princess-hotels.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
THE PAS
1 review
4 of 5 stars Reviewed March 10, 2014

Overall, a very nice resort! Staff was excellent! Could use a little tweaking overall.
Room safes should be included- not charged extra. Room safes should be electronic in this day and age, key locks are out dated and a pain. ( you are back in your room-should grab the camera! Key on the beach with your spouse!)
Reservations for the restaurants could/should be in the front lobby area. Going to a completely different building to reserve did not make a lot of sense.
While we realize that it is necessary to move people/baggage/supplies from the front of the resort to the other areas, I thought the traffic on the sidewalks was high.
We ate in the main buffet quite often, and there was always something for both of us. It would have been nice to have something with a little less sauce. Plain pork chops, roast beef, roast chicken, etc.
Our room was made up everyday, fresh towels, no hot water problems at any time.
There were a few ignorant people as far as slamming doors, but I don't know how you fix that.
We ate at "La Cava" one night-Highly recommend! Very good! We did not try any of the other A la cartes. Music could use a little help! Same songs over and over get a little tedious!
Beach was marvelous! We never had a problem getting chairs.
Breakfast- Bacon only two days out of ten- only one egg station open most of the time- the cook that was there, however, was very good! Always smiling with four or five orders on the go!
Overall, we would recommend this resort!

Room Tip: We stayed in the "Coralillo" building. No complaints-other than slamming doors!
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  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

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Additional Information about Caribe Club Princess Beach Resort & Spa

Address: Playas de Bavaro, Punta Cana 22000, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar / Lounge Beach Beverage Selection Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#40 Spa Hotel in Punta Cana
#49 Romantic Hotel in Punta Cana
#52 Top resorts Hotel in Punta Cana
#55 On the Beach Hotel in Punta Cana
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Caribe Club Princess Beach Resort & Spa 3.5*
Official Description (provided by the hotel):
Situated on one of the most beautiful beaches of the Dominican Republic, the famous Higuey beach, and in an area where the beauty of the countryside and the delightful crystalline water, combined with fine and delicate sand, leave visitors with a strong feeling of pleasure and an exceptional sensation of relaxation and peace. Feelings which reveal never-ending possibilities as we stay in one of the marvellous Royal Suites, or allow ourselves to be seduced by the charming Honeymoon Suites, all of which include all conveniences. ... more   less 
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Also Known As:
Caribe Club Princess Beach Resort And Spa
Caribe Club Princess Beach Hotel Punta Cana
Caribe Hotel Punta Cana
Caribe Hotel Princess
Caribe Club Princess Punta Cana
Caribe Club Princess Dominican Republic

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