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“Amazing for the price” 4 of 5 stars
Review of Caribe Club Princess Beach Resort & Spa

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Caribe Club Princess Beach Resort & Spa
3.5 of 5 Resort (All-Inclusive)   |   Playas de Bavaro, Punta Cana 22000, Dominican Republic   |  
Hotel amenities
Ranked #60 of 102 Hotels in Punta Cana
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
“Amazing for the price”
4 of 5 stars Reviewed October 28, 2012 via mobile

My boyfriend & I just got back a few days ago & relied on tripadvisor to help us pick a resort & decided that this was a good pick for a spur of the moment getaway. We had a great carefree week with no major complaints. The resort is beautiful with an assortment of birds & scenery to enjoy. We had the VIP package & stayed in room 2110 so the beach was literally steps away from our patio. The staff was really friendly & helpful.( I wish I would have paid more attention to everyone's names but I was too busy relaxing) I do remember, I believe Francisco at the lobby bar being really friendly. I also remember a gentleman that helped us with our bags & seemed to work really hard driving the resort bus. I think his name was Hector. He made us feel really at home addressing my boyfriend as "my friend!" Everytime we ran into him.
A few reviews complained about Russian or French people's behavior at the resort but I personally enjoyed the fact that this resort catered to people from all over the world & you can't fault the resort if u felt some of the guest were rude. Some also complained that the staff didn't speak English. I again didn't have a problem with that. The front desk was fluent, most of the food staff spoke enough English to assist us & for the most part everyone spoke enough English to help me when I needed it including housekeeping. I also feel that if I'm visiting someone else's country that I should at least try to learn a few important phrases to communicate. (I brushed up on my Spanish after reading the reviews but didn't really need to use it)
Realistically, the resort is not perfect. We had a hot tub right outside of our room, but it was never hot. The beds are older as the reviews stated. Fitted sheets would really help. We doubled up the sheets on the mattress since it seemed old to make us feel more comfortable laying on it. The toilet also ran so we had to giggle it to stop it. The room is older but we didn't go to stay in the room so the view from the patio & the service made up for it. Also the food & drinks were hit or miss but that's no different from any other all inclusive resort. There is enough variety to find something that fits ur taste. We didn't like the Brazilian place too much but El Pescador was really good. The buffet & the snackbars also had enough for us to choose from.Finally, the pools close at like 7 & i think the resort should also consider having extended pool times or leaving 1 of the 3 pools open for adult swim.
Overall we got a lot more than what we expected for the price we paid. Pretty grounds, nice pools, cool nightclub & friendly staff. I would stay there again & recommend this resort to anyone visiting D.R. if you are looking for a beautiful place to relax for a good price. ( just pack a fitted sheet or double up the flat sheets lol )

  • Stayed October 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,327 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (256)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Newcastle upon Tyne, United Kingdom
14 reviews 14 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 19, 2012

Went here Oct'2011 with husband and 15 year old daughter.
Nice hotel,massive grounds, shares all facilities with tropical hotel. friendley staff, food ok, right on the beach shame over run with russians who were rude and always drunk, the hotel is lively with loud music all day. Outback safari with angel was great best part of holiday seeing how the locals live and getting a real feel of dominican life.

  • Stayed November 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
3 reviews 3 reviews
3 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed October 19, 2012

Had a great two weeks down south and the service at the resort was fantastic. Everyone was prompt and smiling. Food started off not so great but all and all a very good trip.
The only thing a little strange is that the locals were showing up on friday evening and invading the pool bar for the weekend. Yelling on cell phones and outright a bit rude but even that was not so bad.
The only real issue was with a girl from the Blue excursion company in the front lobby. Her name was Jari . We were trying to book an excursion with friend we had made while there and she did not bother confirming anything. So not only did we not a for a full day excusion like we asked for but were called liars twice by this agent but did not even get the respect we were expecting. Blue tours. Deal with your holiday companys rep when booking an excusion and stay away from BLUE.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 18, 2012

I have been to DR before and stayed at another resort. This trip was a quick escape of the cold. I honestly wasn't expecting anything spectacular about this resort, but I was pleasantly surprised. The food was good. If you have read and reviews on a All-Inclusive Resort, you are accustomed to the traditional, "the food is horrible" comment. I was again, pleasantly surprised. The food was seasoned and tasted pretty good. The snack bar was a great treat in the middle of the day. The fried chicken was pretty tasty! The rooms were clean and simple. The bed wasn't completely uncomfortable. Our bathroom was in need of some renovations, but nothing horrible. I managed to get hot water.

The Animation staff was extra friendly and fun to be around. The rest of the staff wasn't exactly the most helpful, but I really don't need someone to do things I can do for myself. I was actually shocked at how many of the staff didn't understand English. Don't get me wrong, I travel a lot, so I tend to try by best at speaking the local language. And usually, the staff saves my awful attempts by understand the sprinkle of English I mix in. Not so much here. But this didn't stop us for smiling, pointing, and getting our point across. The shuttle around the property and to the casino do not run often, so be prepared to wait.

Overall, this resort was a pleasant surprise for the money! Go and enjoy yourself.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Niagara Falls, Canada
1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 16, 2012

After having read many reviews on Tripadvisor, I decided on Caribe Club Princess. I am a 40 something lady with a bad knee and use a cane. This resort is beautiful but I found it very large and there is a lot of walking. I would get blisters from my flip flops but the natural beauty of the resort, pools and beach were my focus so I used the bandaids in my first aid kit which helped. Bandaids in the tuck shop were 2 for one US dollar!

I stayed once in a tiny 2 and a half star hotel in Veradero, Cuba, which I thought was OK, so this resort seemed luxurious compared to that. I loved the mangrove walk, the duck pond, I fed the ducks every morning after breakfast, the hostesses in the buffet were wonderful, especially Rosary, I loved the coffee and I always found something good to eat, I tried all the a la cartes except Italian and had lobster at La Cava which was worth more than the $35 US they charge; I gained weight! When you are eating in a hot and humid climate every day, you simply cannot eat too much and I saw people piling their plates; this is what upsets the stomach as the quality was fine, the hot food was steaming hot and the yogurt was stored in ice.

Everything I had read about Jose Obama, the pool bar tender is true and then some! He is entertaining and fluent in several languages; I thought it was fascinating that so many ppl from all over the world gathered at that little pool bar, made new friends and laughed all day long, even after 6:00 pm when Jose Obama had to close the bar and go home. A special thanks to both Jose Obama and his partner Braudilio for always making me feel like a special guest at their bar; and hello to the crazy Russian girls who gave me my first mamawanna, the honeymooners from Minnesota, the family from Chicago, the lovely couple from Switzerland, the couple from Alabama, Anthony from Paris, the ladies from Quebec, Arelis and Frankie from Jersy, and the two solo Russian ladies I befriended, and the young girl from Chile who found my glasses after the waves knocked them off me in the ocean; (the waves are very powerful and there is a very strong undertow) Also a thank you to Liciana my maid, and Winston, Claudia and the rest of the lobby bar staff, and Frankie and the entire animation team for the water aerobics, the music, the entertainment all day by the pool, and at night in the theatre and the lobby, also the staff at the beach bar where I loved to sit at night and listen to the Bacchata music.

Negatives: the guys who work in the gift shop and one girl in the tuck shop harrassed me to buy things, tried to charge me $187 US for a few fridge magnets, kept asking me where my husband was, asked me to go back to the buffet to get the girl at the cash register something to eat, because she was starving, and they laughed at me when I left the shop. They should not be employed by this resort, along with the staff at the creperie who ignored me, turned their backs to me, gave me dirty looks when I asked for a crepe then served it to me with their hands ,and gave me threatening looks when I said that's not hygenic. These types of people do not belong at this resort.

The thing I did not like was the cold and dampness of my hotel room, which is all tile and the worn bedding and mattresses, and the musty smell of the bedding. However my maid brought me fresh towels and plenty of shampoos and gel everyday.

I had the impression that this resort is popular with Canadians and Americans. Not so! I had difficulty finding people who spoke English. The resort was nearly completely populated with Russians. Their behaviour was so astonishingly rude, pushy, bullish, intimidating and miserable, that even after having studied Russian at university and having visited Russia, I am so completely turned off these people that I would not return to Punta Cana or any other place that is popular for them. If you are a lady travelling and dining alone, and use a cane, they will stare and glare at you like you are a freak; they will cut you off at the buffet and bud in front of you when you are in line anywhere. I know it's only been 20 odd yrs since these ppl have been allowed to travel outside their country, and are not aware of Western sensibilities or the 2000 yr old adage "When in Rome do as Romans do", I frankly don't give a damn. I did not go on vacation to look at miserable dolts who behave as though they've just been released from a cave. They believe that without the rubles they convert to euros the DR would go bankrupt.

Also, after having seen Cap Cana and the houses of the global elite whom the president allows to live there tax free, and after having been stranded at the privately owned PC airport due to a power failure, with no backup generators or solar panels for the rest of us tourists who paid good money to visit the country, and which left my plane unable to land and pick me up, I think the president should not allow this nonsense to occur. There is no lack of money. This is another reason I would not return to Dr. The Caribe Club Princess is a beautiful resort but I will go to another country next time.

Stayed September 2012, traveled solo
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new brunswick
17 reviews 17 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 11, 2012

Well we had a nice vacation .. we where down there for a friends of the family wedding ,, the wedding was beautiful , we had a wonderful day .. ,, When we arrived there it was very windy and cloudy , but after a few days the sun was out and it was warm the wind calm down and we where able to enjoy the beach .. cuz we call are self beach bum ... But the pool was very big and clean , so we enjoyed it has well .. The food was good and staff was nice , but of course we always get some one in a bad mood ,, but we all do sometime .. so for the rooms they were clean everyday , so that was nice .. and they always left us me towels and facecloth .. and the bed was maid nice and clean ..

  • Stayed April 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Centreville, Virginia
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 10, 2012

My wife, 2.5 year old son and myself returned from Caribe Club Princess almost 3.5 weeks ago and had a great time. Grounds are beautiful and my boy loved all the turtles everywhere.
Rooms were mediocre at best but I guess thats what you get for the money. We paid about $800 pp for a week from Washington DC. When we had an issue with our very old rusted, shelves broken fridge they did come out right away and switched for a slightly newer, slightly less rusty fridge that worked great.
The beach and pool is where its at. Sea water was clear and very warm, pool was a lot of fun.
The pool bar with Jose Obama & Antonio was so much fun!! Our little boy swam his heart out with his floaty and even started ordering his own virgin Coco Loco's with Jose. He was so proud being able to this and both Jose and Antonio served him with a smile. Jose really made our stay a blast with his crazy upbeat attitude, are you a papa yet Jose?
All and all plenty to do at this resort with pretty good buffets and even better specialty restaurants.
Like mentioned in other reviews a ton of Russian and French people there but that just added to the feeling of being completely out of it. Would definitely come back even though I would want an upgraded room. We probably spend more time in our room then the average adult there (naptime, early bed time) so room comfort with a 2 year old could have been better. But if you have older kids or no kids you really don't spend time in your room at all anyway, making it all the more bang for your buck!

Room Tip: ask to face the pool
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CCP2012, Manager at Caribe Club Princess Beach Resort & Spa, responded to this review, October 15, 2012
Dear Guest,

It is a great pleasure to read about the wonderful and unforgettable vacation you had while at Caribe Club Princess.

It is quite comforting to hear that you, your family and especially your son, were able to enjoy every moment and we gladly accept your compliments towards our hotel, restaurants and pools; also we agree that the ecological walk can be rather engaging, particularly for kids.

We would also like to thank you for your special recognition of Jose Obama and Antonio from the pool bar, we are truly proud of their disposition to serve and we appreciate them being a part of the team. And while on the topic of Jose Obama, he’s not a papa just yet but that date is right around the corner.

Regarding the room and the minibar, we apologize for this inconvenience and we hope that you understand that it was not our intention to disappoint you in these asspects and we guarantee that we will be taking these observations very much into consideration.

Overall, we are grateful that you took the opportunity to express your feedback and we will be more than happy to extend a warm welcome on your next visit to the Princess Hotels.

Yours Truly,

Julio Paulino
Resident Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Caribe Club Princess Beach Resort & Spa

Address: Playas de Bavaro, Punta Cana 22000, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Bar / Lounge Beach Beverage Selection Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#41 Spa Hotel in Punta Cana
#48 Romantic Hotel in Punta Cana
#50 Top resorts Hotel in Punta Cana
#53 On the Beach Hotel in Punta Cana
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Caribe Club Princess Beach Resort & Spa 3.5*
Number of rooms: 355
Official Description (provided by the hotel):
Situated on one of the most beautiful beaches of the Dominican Republic, the famous Higuey beach, and in an area where the beauty of the countryside and the delightful crystalline water, combined with fine and delicate sand, leave visitors with a strong feeling of pleasure and an exceptional sensation of relaxation and peace. Feelings which reveal never-ending possibilities as we stay in one of the marvellous Royal Suites, or allow ourselves to be seduced by the charming Honeymoon Suites, all of which include all conveniences. ... more   less 
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Also Known As:
Caribe Club Princess Beach Resort And Spa
Caribe Club Princess Beach Hotel Punta Cana
Caribe Hotel Punta Cana
Caribe Hotel Princess
Caribe Club Princess Punta Cana
Caribe Club Princess Dominican Republic

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