My girlfriend and I had a 10 night stay at the Grand Palladium (9th July to 19th July). I cannot fault the hotel and staff n any way. When we arrived, the usual welcome drinks were offered and we were upgraded to the beach side suites. Wow is all I can say. All right the fixtures and fittings may be slightly dated for a 5 star, nevertheless fully functional. We had very minor problems with the room (noisy air con, flush problems with loo) - all these were taken care of almost immediately - the problems did not recur once tended to. Brilliant.
Food is out of this world and the choice plentiful. I would take this opportunily to prsonally thank ''MELKY'' (the butler). This woman is all about customer service and customer satisfaction. A professional in every sense of the word and an ever smiling face. The Mangement there should consider promoting her!, she's that good. A big thank you for all that you did for us, from the ''Indian guy'' and his Spanish girlfriend MELKY. I must state that AL the staff there are brilliant. I have been to many ''all-Inc's''.......this was my 3rd time in the Dominican......the Palladium was/is by far the best stay ever....
The only downside is that the hotel gets very busy (not surprising seeing how good it is) - that all the good sun bathing spots get taken up/reserved (the ones with a bit of shade), so if you're not an early riser you will struggle to find a good spot to perch on the either beach or swimming pool area. Not a problem for us as we're both early risers (6:30 am!!).
Thank you to all the staff and management at this hotel. I will definitely return.
- Official Description (provided by the hotel):
- The Grand Palladium Palace Resort Spa & Casino enjoys a privileged, sea-front location on the renowned Playa Bavaro. The resort, located on a sprawling estate of lush tropical vegetation and a coconut plantation, is next to the Grand Palladium BÃ¡varo Resort & Spa, and the Grand Palladium Punta Cana Resort & Spa. The facilities of these adjoining resorts are open to guests of the Grand Palladium Palace Resort Spa & Casino. ... more less
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- Also Known As:
- Grand Palladium Palace Hotel
- Grand Palladium Palace Punta Cana
- Palladium Punta Cana