English was a struggle for all the employees, and we never got a welcome kit in English, only French and Spanish was available. Its a huge complex, and we were lost a lot, and missed out on events due to this. We bought an excursion from the hotel, and were told the wrong time and place to meet, not ONCE but TWICE. My butler (Jack) told me he doesn't like tourist, and failed to get us any restaurants for dinner during our stay. He said his computer was down for 2 days, and only 10pm slots were left on our last 2 nights. We were at the all adult side, and should have just stayed there for the entire visit. Our rooms were awesome, and the maid rocked. The bartenders were hit or miss. One even rolled her eyes at me.
A couple was scolded for being 4 minutes late for dinner, an 80 yr old couple that booked in October was given the 3rd flood and finally got a manager to change rooms for them. Another couple purchased the all adult side, swim up room, and was denied. That is until they showed up in the Lobby bags packed and heading to the Iberio Star...then a room opened up.
Drink a lot, and don't expect them to kiss your butts like the Mexicans do....Americans are not the tourist of choice at this resort.
- Official Description (provided by the hotel):
- The Grand Palladium Palace Resort Spa & Casino enjoys a privileged, sea-front location on the renowned Playa Bavaro. The resort, located on a sprawling estate of lush tropical vegetation and a coconut plantation, is next to the Grand Palladium BÃ¡varo Resort & Spa, and the Grand Palladium Punta Cana Resort & Spa. The facilities of these adjoining resorts are open to guests of the Grand Palladium Palace Resort Spa & Casino. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, HotelTravel.com, BookIt.com, getaroom.com, Despegar.com, Hotels.com, Travelocity and Tingo so you can book your Grand Palladium Palace Resort, Spa & Casino reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Grand Palladium Palace Hotel
- Grand Palladium Palace Punta Cana
- Palladium Punta Cana