We had a great experience at this resort. Lobby evening entertainment was most enjoyable. Food was better then good. Beautiful beach!! Resort staff was friendly, helpful and could not have been better. Will return and easily stay even longer.

Everything was great ,went from the 23 - january 3rd . The food was amazing , the people was all beautiful . The drinks was all high class . Oh god speechless cant wait to go back . My family all loved it , we were a group of 20 and we all enjoyed it . The disco was great , the P.O.P was super friendly . This was my 3rd time coming and i felt in love once again . The lobby was all brighten up with lights . The santa claus coming down in a helicpter was a great show . Speechless . The food was definently a huge pluss . Everything so clean and sanitary . had an amazing time . Cant wait to be back . Vamos a volver otra vez al paraiso , - Severino Family .

YES 5 STAR ........

We have just returned from our vacation trip to the Grand Palladium Palace & would like to share some of our experiences from this resort. We have celebrated our 50th wedding anniversary (January 2011) & our 52nd (January 2013) there. We had asked our travel agency to set up a vacation for us somewhere different where the climate was warm & sunny. We decided it would be the Dominican Republic & the Grand Palladium Palace Resort. Here are some of the events & people that we remember from our (2) anniversary trips:

• On our arrival, the 1st trip, we were awestruck at the size & beauty of the resort. We had no ideas of where to go or what to see. We were approached by a bellboy- Delvin Acosta. He could see that we needed some attention & was about to do some errands in his golf cart. He asked us in very enthusiastic & broken English if we would like to see the resort, to which we agreed. On our 2nd trip Delvin would be there for whatever he could do to help us out.

• On our 2nd trip we were upgraded to the Royal Suites and spent each day at the pool. We would get up early to get the right place for us at the pool. One of the pool employees, Jesus Barbebeuna Garcia, noticed what & where we were each morning and starting putting our towels there for us. He also, would put a small flower on the cabana shelf, which my wife would wear in her hair. He helped make each day there very special.

• On our 2nd trip & on our 52nd anniversary day, I remembered that I had forgotten to get an anniversary card to give to my wife. The receptionist at the Palladium Palace, Claudia Martinez, helped me to write a letter & to print a card for my wife. She, also, gave me a red rose to present to her. She was a life-saver on that day.

• During both of our trips, if we needed anything done, questions answered, calls made, things explained, Mirpil Soliver Moria was always available to help us out. She is the “Solution Specialist”. She may be the busiest person in this resort, but, always takes the time to help the guests. I think she is at her desk 24 hours a day. On our 50th anniversary she helped decorate our room with flowers that made that day extra special for us. She did so many things that made our stay there enjoyable, that it is impossible to remember them all.

• Damaris Salcedo Rojas is one of those employees that make you forget that she has her own job to do. She will do anything to make your stay enjoyable. She will even give up her own time, after work, to see that you get everything you need. On our 2nd trip & on her own time she decorated our room with flower & lights for our 52nd anniversary day. We came to our room after a special dinner and found the room dazzling with lights & flowers. She has done so much to make our stays there unforgettable that we feel she is our personal representative for the resort.

Damaris & Mirpil are more than just employees of the Grand Palladium. They have become our dear friends. They are one of the big reasons we came back to the Palladium the 2nd time. The Grand Palladium Palace Resort is a * 5 Star resort for us & its employees, especially Damaris & Mirphil, get “*10 stars”. So we would like to just say “THANK YOU”, from the bottom of our hearts”, to the Grand Palladium Resorts entire organization for making our vacations their unforgettable.


PS: We just got back, but, we are already planning, how and when, we can return to this beautiful paradise to see the people & place we LOVE.

The room was newly renovated but smelled of bug killer. As I am a asmathic this caused me to go into violent coughing episodes until we could air out the room. The grounds are beautiful but if you have any diffuculty walking this isn't the place to stay. The pool area is Ok but you can't get a lounge unless you wake up at the crack of dawn. The beach is nice but very windy the 7 days we were there.
The food at the buffets were average but the service was very slow to get your beverages. The worst was the Italian restaurant, we were told that a reservation was not necessary , however that caused us a wait of over a hour. The wait after ordering was 45 minutes for the soup which was on the menu as Tomato Bisque but arrived as spagetti sauce in a bowl (horrible). The entree took another half hour and arrived luke warm. Service was the worst, as we had to ask several times for both our soup and entree.
We travel to all inclusives several times a year and in fact went to the resort next door (Royal service) for a additional 6 days and it was absolutely wonderful service, food, beach. We are so thankful that we did.