We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Palladium Palace Resort, Spa & Casino: Traveler Reviews

3.5 of 5
C/ El Cortecito | Playa Bávaro, Punta Cana, Dominican Republic
Hotel amenities
Grand Palladium Palace Resort, Spa & Casino
Ranked #37 of 99 hotels in Punta Cana
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

1,237 reviews from our community

Traveler rating
    630
    330
    124
    101
    52
See reviews for
Families
245
 
Couples
559
 
Solo
10
 
Business
6
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Texas City, Texas
1 review
3 helpful votes 3 helpful votes
“the best vacations of my life”
5 of 5 stars Reviewed December 18, 2012

I was in the palace at the beginning of December and just want to say how impressed I am with the sevice and friendliness of the workers especially the animation team, they made our holiday especially memorable (BARBIE O Aurelina) she is a very special girl and funny, I had fun in their activities in the pool ...... very good job doing

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
Ask petmarz about Grand Palladium Palace Resort, Spa & Casino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
toronto
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
13 helpful votes 13 helpful votes
“Good stay.”
4 of 5 stars Reviewed December 14, 2012

I had the pleasure of staying here at the end of November. this is a self-contained village-like resort with 4 sections. Stayed in a loft suite in block 9300 of the Palace section. First time at a Palladium hotel but 3rd in the area. It is the oldest hotel in the chain in the Caribbean/Mex locations they have but to be honest there is nothing wrong with the hotel at all and most people that were there were quite happy including us. In fact staying here at the start of the higher season; all sections of this complex were busy with high occupancies. This is a huge indication that the hotel is doing something right.
it is located on one of the best stretches of the beach in Punta Cana, 2 min walk on the beach to a local market for some shopping, consists of 4 different sections which i will try to break down later and despite the fact that it is older - it is kept up VERY well on most part.
It is a large hotel but you get used to it and you will find that it's not so bad. The interconnecing walkways make it easy. Each section has their own pool(s), I didnt visit the Bavaro section or Royal Turquesa pool so i will not comment.My favourite two pools were the Palace and the Punta Cana pool (the one with the adjacent kids pool/splash pad). and not the one close to the beach. Each pool has its own vibe. Music is playing at each pool, with activities scheduled throughout the day but not too overbearing, swim-up bars have a nice atmosphere and have some restaurants nearby for lunch. There is a pool and a place for everyone--regardless of what you prefer to do when you are on vacation. The food is excellent on most part - you may have a night where you may not like particular theme (in my case mexican was my least favourite) BUT there are many restaurants to choose from and to be quite honest i really liked the buffet and the choices offered. You can go all the restaurants in Bavaro, Punta Cana or Palace section-not too shabby. They have a pager system here for the a la cartes which has its pros and cons but line-ups are inevitable on most part at every resort you go anywhere. It's either you lining up in the morning in the lobby to make reservations or you lining up at the restaurant to be granted a table the evening of. Either way you line up. What can you do? that is the only way to handle masses at all inclusive resorts. You can go to the other a la cartes and see which one can take you in sooner or you can go earlier and give it some time to get seated. My favourite a la carte was most def Japanese. Fantastic! One of the best i have been to. The Brazilian steakhouse was great too. Service is excellent everywhere...i mean you can get an odd ball especially at a buffet but dont stress about it. So what if they forgot to bring your coffee, they have such volumes coming through the doors to serve everyone, their heads are spinning. Go to the lobby and get a coffee there or by any other bar. There should not be any complaints about service here. I've had worse at better hotels in Punta Cana so i was quite pleased to have on most part happy service. Each lobby has its own live evening entertainment. Best part is that if you dont like one, you can go to the other by the amazing choo choo train lol which by the way runs all day long roughly every 15-20 min. They also have 2 amphitheathres for shows which may not always be open simultaneously but there is always a show. I preferred the lobby entertainment better. There is a lively disco here, 24 hr sports bar with fresh pub grub, pool tables etc. Again, something for everyone. Kids club looked pretty neat but the main highlight is the kids pool with slides. Bravo! My kid loved it. There is a huge sports court too for those that are active - very impressive. Best part about Punta Cana is the beach and with this location you hit a jackpot. The rooms are dated but again very clean and i personally had no issues. Major tip for the management would be to get the rooms updated with new flat tvs, bedding, matresses so that the hotel remains competitive with the rest of the hotels in the area. The upper level of the lofts needs some structural support as the floor are crooked and literally hanging. I dont think my life was at danger sleeping upstairs but it looks a little unstable. The rooms definitely need to get into the contempo decor like the rest of the hotels are doing. It would be worth the investment to upgrade the rooms to impress new and retain old clients. One negative part that i simply can't skip out on is the amount of vendors selling excursions on the premises. I have traveled to many resorts in various countries and i have never seen that many tour booths around the pools or people simply trying to sell things right at the hotel. Luckily they are not too pushy maybe cause i have seen worse or maybe because they are at the resort and have to behave but regardless it gets annoying after a few days. Some fellows at the beach are quite friendly and are not a nuisance but it's just a weird and uncomfortable set up especially when you want to exchange towels and each time you do you get questioned and lured into some brochure...come on! Mngmt should reconsider the set up of this perhaps. Have them in the lobby as guests enter maybe? overall i have to say this complex is a solid 4*. There is no such thing as 5* hotel anyway as ratings can be subjective to pesonal experiences but i give this complex a solid 4* hotel. If they upgrade the rooms, they can be a huge contender to hotels like Barcelo, Bahia, Melia, Ocean complex. Palladium keep up the good job! I would definitely come back because of the set up of sections, food, service, pools and ahh the beach.

Room Tip: Block 69 is central but away from the beach, Block 92, 93 are close to the beach and the Palace pool...
See more room tips
  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
Ask ktza about Grand Palladium Palace Resort, Spa & Casino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
“was there and loved it”
4 of 5 stars Reviewed December 11, 2012

Went trhere with my girlfriend and loved the room and hard rock cafe.Was not to excited about the sales call they talk you into but the hotel and Palace resrts are great.
Loved the restaurant views and the service was very very good.
I would recoimend for any couple f

Room Tip: ask for a single suite its super
See more room tips
  • Stayed April 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask mklav about Grand Palladium Palace Resort, Spa & Casino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peterborough, Canada
1 review
2 helpful votes 2 helpful votes
“Just Returned...Nov 29 - Dec 6/12”
4 of 5 stars Reviewed December 9, 2012

I agree with the positive comments made on this site. 10 of us stayed at the Pallace. Although our rooms were totally screwed up (as my kids all ended up with king sized beds), the problem was rectified immed. as management brought in roll away beds. I don't believe that many of the suites at the Pallace have two beds. Food was amazing...!!! Buffets=great, Italian=great, steak=ok and the Japanese was friggin awesome (they do all the cooking at your table...quite a show). The train was scarse...but I would wave a dollar at the guys driving the golf carts and they would stop. We walked the entire resort (not all that far) It is huge. Swam at all 5 pools and drank at all 5 swim up bars. Lobby bars were rockin...drinks were delicious...The beach is fabulous....could use more grooming of the seaweed. We did the Catamaran with snorkling...loved it...See Rudy for booking your excursions...!!! I would definitly recommend this resort and would also not hesitate to return. LOVED IT.......!!!!!!!!

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask KellieWar about Grand Palladium Palace Resort, Spa & Casino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burlington, Canada
1 review
1 helpful vote 1 helpful vote
“Music!! and POP people”
5 of 5 stars Reviewed December 7, 2012

First of all.. its was an absolutely amazing trip! Everything a just so beautiful. and a great lace to host a wedding. I did not want to go home!
Ive been trying to find some of the songs that were played everywhere (Resort, Train, Bus, pool, disco) But i don't know any song names. but the music was fantastic and fun to dance to.

The POP people the staff that walked around and tried to get you more involved were great!!, always trying there best to get everyone active and join in on the activities.

I really enjoyed the trip and look forward to visiting again once i have some money!! :D

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Jessica B about Grand Palladium Palace Resort, Spa & Casino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Palladium Bavaro Resort & Spa
Great value on a similar hotel
Punta Cana, La Altagracia Province
4 of 5 stars 2,174 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in Punta Cana
Trendy
Majestic Elegance Punta Cana
Majestic Elegance Punta Cana 4.5 of 5 stars 7,110 reviews
Romantic
Melia Caribe Tropical
Melia Caribe Tropical 4.0 of 5 stars 5,806 reviews
Luxury
Tortuga Bay Hotel Puntacana Resort & Club
Tortuga Bay Hotel Puntacana Reso... 5.0 of 5 stars 321 reviews
Good for business
Ocean Blue & Sand
Ocean Blue & Sand 4.0 of 5 stars 5,338 reviews
Show Prices ABS:HotelCheckRates-d1068246?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d149399?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d611193?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d584407?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these Punta Cana hotels
Grand Palladium Bavaro Resort & ... 4.0 of 5 stars 2,174 reviews Grand Palladium Punta Cana Resor... 4.0 of 5 stars 1,296 reviews The Royal Suites Turquesa by Pal... 4.5 of 5 stars 1,063 reviews Iberostar Grand Bavaro Hotel 4.5 of 5 stars 2,357 reviews
Show Prices ABS:HotelCheckRates-d259337?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d292158?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1005302?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1233228?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 99 hotels in Punta Cana, ranked by popularity

Been to Grand Palladium Palace Resort, Spa & Casino? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Grand Palladium Palace Resort, Spa & Casino

Also Known As:
Grand Palladium Palace Hotel
Grand Palladium Palace
Grand Palladium Resort
Grand Palladium Punta Cana
Grand Palladium Palace Punta Cana
Grand Palladium
Grand Palladium Palace Resort
Grand Palladium Punta Cana Resort & Spa
Grand Palladium Palace Resort Spa
Palladium Punta Cana
Address: C/ El Cortecito | Playa Bávaro, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Business Center Fitness Center Free Breakfast Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#25 Romantic Hotels in Punta Cana
#29 Top resorts Hotels in Punta Cana
#45 Family Hotels in Punta Cana
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The Grand Palladium Palace Resort Spa & Casino enjoys a privileged, sea-front location on the renowned Playa Bavaro. The resort, located on a sprawling estate of lush tropical vegetation and a coconut plantation, is next to the Grand Palladium Bávaro Resort & Spa, and the Grand Palladium Punta Cana Resort & Spa. The facilities of these adjoining resorts are open to guests of the Grand Palladium Palace Resort Spa & Casino. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Caribbean Online Mgt Corp., Orbitz, Expedia, Booking.com, Hotels.com, Tingo and HotelsClick so you can book your Grand Palladium Palace Resort, Spa & Casino reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Grand Palladium Palace Resort, Spa & Casino, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Grand Palladium Palace Resort, Spa & Casino
Enter dates & see best prices* (from our partners)
Show Prices