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“Good business hotel” 3 of 5 stars
Review of NH Punta Cana

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NH Punta Cana
3.5 of 5 Hotel   |   Avenida Alemania S/N, El Cortecito | Bavaro Beach, Punta Cana 23000, Dominican Republic   |  
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€15 for your next stay
Ranked #27 of 102 Hotels in Punta Cana
uk
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
27 helpful votes 27 helpful votes
“Good business hotel”
3 of 5 stars Reviewed January 18, 2013

Basic business hotel, good for the first night in the country.

Upon arrival bathroom was dirty, but this was immediately rectified.

Would benefit from a pool - however, it is possible to buy a day pass for the neighbouring Larimar resort for 58 dollars per day - and this is a rather nice all inclusive resort.

I would say the price is probably justified given the high price of meals in this town. It includes either Buffett or very nice specialty restaurants - only the Japanese costs extra.
The beach is a dream in this location, wide, clean, protected by a large ear, and ideal for children, sloping very slowly.
Katharina

Room Tip: The higher the room number on each level, the further away you are from the stairs/elevator/ice mach...
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  • Stayed January 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura S, General Manager at NH Punta Cana, responded to this review, February 4, 2013
Dear guest,

On behalf of the entire NH Punta Cana Hotel Staff, we would like to thank you for your good comments.

Your feedback will encourage us to improve in order to continue providing the high level of service we believe our guests deserve.

Once again thank you for sharing your experience and remember that this will always be your home in Punta Cana.

Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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166 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Copenhagen, Denmark
Top Contributor
186 reviews 186 reviews
62 hotel reviews
Reviews in 80 cities Reviews in 80 cities
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed January 16, 2013 via mobile

We stayed here for 4 nights, as we arrived DR. It is close to the Punta Cana Airport - taxi costs about 30 US$ (taxis is expensive in DR).
The hotel is quite new and the rooms spacious and very clean.
Breakfast is very good and it is possible to have it outside.
Once I had dinner at the restaurant and it was very good and well served and for only $ 14.
Twice we bought all inclusive for the Now Hotel, which is situated right beside. It costs $58 p/p and is worth it. Good food and good drinks.
For free it is possible to have a bracelet for beeing allowed to go to the beach and the swimmingpools and have towels at Now Hotel.
We had a room at the first floor and had some problems with noice from the room above us (and you can hear noice from the corridor as well), we therefore asked for a room at the highest floor, but that wasn't possible, because that floor was reservated for special guests as flight personnel.
As we checked out we had a nearly unreadable invoice, but we found out that we were charged for a meal we did not have. It took a very long time to have that mistake sorted out, but we succeeded at last.
If you want to go to further on to Santo Domingo it is possible to go by local bus to Bavaro, costs about 100 local $ for two and takes about 15 minutes. From there you can go by another big and comfortable bus to Santo Domingo. It costs 400 local $ p/p and takes 3 hours. Only thing to remember: it's cold inside the bus and the music is very loud.

  • Stayed January 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura S, General Manager at NH Punta Cana, responded to this review, January 17, 2013
Dear guest,

On behalf of the entire NH Punta Cana Hotel Staff, we would like to thank you for your good comments. We are delighted to see in your letters that you have lived the kind of experience we want to provide.

Thaks to your comment we will start working to improve . Your feedback will encourage us to continue providing the high level of service we believe our guests deserve.

Once again thank you for sharing your experience and remember that this will always be your home in Punta Cana.

Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, CA
Top Contributor
110 reviews 110 reviews
16 hotel reviews
Reviews in 29 cities Reviews in 29 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed January 16, 2013

This hotel is only about 8 months old I was told. The rooms are gorgeous - very well designed with the toilet and bidet area separate from the shower and the sink area. The bed is huge and comfy. There is no pool or beach access. If you want that, you can pay $58 per day to use the pool and go to the beach at the hotel next door (Larimar). Or you can go to other beaches on your own at no cost. The breakfast buffet is beautifully set up and there is an enormous selection of food choices. They'll even make a white egg only omelet!! There is free wi-fi and a computer downstairs for guests to use. I didn't need or want the all-inclusive type resort so this hotel was perfect for me. Lunch and dinner are available at the hotel a la carte but are a little pricey in my opinion. The only thing I would say they should work on is familiarizing themselves better with the tourist attractions and how to get there. I think the staff was still too new to know everything they need to know and they don't all live in Punta Cana so I think that contributes to not knowing everything. Example, I asked one of the receptionists about visiting Manati Park and was told that it would cost $18 each way by taxi. I had my DR guide with me which said that there is a free shuttle service that picks up tourists from the hotels and takes them back. I'm so glad I found that out!!!! Booking on line got me half the price of booking directly with the hotel.

  • Stayed January 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura S, General Manager at NH Punta Cana, responded to this review, January 17, 2013
Dear guest,

On behalf of the entire NH Punta Cana Hotel Staff, we would like to thank you for your good comments. We are delighted to see in your letters that you have lived the kind of experience we want to provide.

Thanks to your comments we will be working to improve our Reception service.Your feedback will encourage us to continue providing the high level of service we believe our guests deserve.

Once again thank you for sharing your experience and remember that this will always be your home in Punta Cana.

Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
Contributor
20 reviews 20 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed January 8, 2013

I stayed here because the other resorts was sold out! The pictures are exactly what you will see when you arrive. I love how warm the workers are and professional they carry themselves. The breakfast is great. I like how there's a resort next door so if we want to we can pay for access. The hotel itself is wonderful the location is okay since a lot of resorts are there. Lovely stay!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura S, General Manager at NH Punta Cana, responded to this review, January 10, 2013
Dear guest,

On behalf of the entire NH Punta Cana Hotel Staff, we would like to thank you for your good comments. We are delighted to see in your letters that you have lived the kind of experience we want to provide.

Your feedback will encourage us to continue providing the high level of service we believe our guests deserve.

Once again thank you for sharing your experience and remember that this will always be your home in Punta Cana.

Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Copenhagen, Denmark
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 7, 2013

In this area it is difficult to find a great hotel which is not with all inclusive. This hotel offers breakfast only and is brand new. Then you can add on a daypass for all inclusive at the neighbourough hotel and find your one favorite restaurants the rest of the days.
New and very clean hotel, but all build in stones so you can hear almost everything on the hotel which is a downside. Also some of the staff tend to be a bit snobbish or arrogant when speaking english. Some of the youngsters at breakfast serving delivered a fabulous service.
Breakfast is great and location too. You can reach the beach my foot in about 15 min. or take local transport and be there in 5 min.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura S, General Manager at NH Punta Cana, responded to this review, January 10, 2013
Dear guest,

On behalf of the entire NH Punta Cana Hotel Staff, we would like to thank you for your good comments. We are delighted to see in your letters that you have lived the kind of experience we want to provide.

Your feedback will encourage us to continue providing the high level of service we believe our guests deserve.

Once again thank you for sharing your experience and remember that this will always be your home in Punta Cana.

Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mountville, Pennsylvania
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 26, 2012

When we arrived at NH Punta Cana, what we saw where the exact images that we had seen on the website. When we booked, we booked at a lower price than what they were currently charging and they honored our booked price. We only stayed one night as we were going to a resort the next day. The hotel is fairly close to the airport. The rooms were immaculate. Everything was clean. Breakfast was included as part of our room cost. The hotel has very modern features and has an artsy feel to it.

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura S, General Manager at NH Punta Cana, responded to this review, January 10, 2013
Dear guest,

On behalf of the entire NH Punta Cana Hotel Staff, we would like to thank you for your good comments. We are delighted to see in your letters that you have lived the kind of experience we want to provide.

Your feedback will encourage us to continue providing the high level of service we believe our guests deserve.

Once again thank you for sharing your experience and remember that this will always be your home in Punta Cana.

Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 28, 2012 via mobile

Excellent for a business trip!!...Easy access, free internet, gym, comfortable rooms, minibar (not included), 24hrs roons services (not included), Breakfast, pool optional, near the beach, good location in Bavaro, great service.

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura S, Manager at NH Punta Cana, responded to this review, November 6, 2012
Dear Guest,

On behalf of the entire NH Punta Cana Hotel Staff, we would like to thank you for your good comments. We are delighted to see in your letters that you have lived the kind of experience we want to provide.

Your feedback will encourage us to continue providing the high level of service we believe our guests deserve.

Once again thank you for sharing your experience and remember that this will always be your home in Punta Cana.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about NH Punta Cana

Address: Avenida Alemania S/N, El Cortecito | Bavaro Beach, Punta Cana 23000, Dominican Republic
Phone Number:
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Wheelchair access Airport Transportation
Hotel Style:
Ranked #27 of 102 Hotels in Punta Cana
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — NH Punta Cana 3.5*
Number of rooms: 66
Official Description (provided by the hotel):
The new four-star NH Punta Cana hotel offers comfortable and contemporary accommodations in the popular Bavaro district of one of the Dominican Republic's most famous tourist destinations, right by the beach. ... more   less 
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