Upon our arrival we were so called upgraded to a jr. suite -- it came with company --- bed bugs!!!!!
The various hotel staff were informed about the bed bugs (that were visible) and even upon repeatedly complaining that the mattress had not been changed (I knew this as I attached a clip to the bug infested matresses) nothing was ever done!!!!!
The buffet rooms are like large cafeterias so be prepared to hear the clanking of plates and the loud drone of people talking!!!!
The entertainment was poor and unintersting as well.
Another man we ran into were also having difficulities with the hotel giving his room away because his plane arrived a day late (weather problems). Even though the hotel and plane had been booked and PAID for they would not give this gentleman a room. In essence they were now double dipping!!!!!
Do not go -- if you encounter any problems the staff and hotel will do nothing to help you. They play dumb or pretend they will take care of it and end up doing absolutely nothing!!!!!! Find a better hotel!
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- Also Known As:
- Sirenis Cocotal Beach Resort Casino And Spa
- Sirenis Cocotal Beach Hotel Punta Cana
- Sirenis Resort Punta Cana
- Sirenis Cocotal Punta Cana
- Hotel Sirenis Cocotal Beach
- Sirenis Cocotal Resort