We recently stayed here and had a good time. I will list some feedback I think is most important for this hotel.
Food: The food is here is actually alright for an all inlcusive. We ate at the buffet for breakfast, lunch, and most dinners. Breakfast and lunnch got boring after a few days as the selection is similar each day. We ate at the mexican and japanese theme restaurants and they were much better than the buffet.
Room: Our room was pretty bad. There was a strong odor of mildew. Tiny bugs were everywhere in the room and bathroom. The bed was like sleeping on a piece of plywood. I would say the room was the worst part of our trip. The shower would not work correctly the whole time we were here. We had to use the handheld shower, the rain showerhead would not work.
Liquor: The drinks here were okay for the most part. No top shelf/ name brand drinks unless you paid. Took a lot to get our group to feel a nice buzz.
Staff: The staff here were nice for the most part. We only encountered one staff member who was rude. She was one of the waiters/cleaning staff at the main bar.
Pool: The pool was nice and the water was warm enough. I did find the pool to be to deep. There are many spots were the pool is 6-8 feet deep. I liked taking a long swim throughout the whole pool, but it is large and rest is needed. You can't do that in 6-8 foot water.
Beach: The water was very rough and there was always a rip current present. The winds are very stong at the beach and unless the sun is out, you will be cold.
Location: The drive is about an hour from the airport. The road is kind of rough and made for a poor drive. The nice thing about the location being away from the airport is, you get to see a lot of the countryside and not just the main highway.
All inclusive: I don't feel this place should call itself an all inclusive. They try to nickle and dime you for everything. Lobster, internet, bacardi, drinks at the disco, room service, and more is not included. The resort is not very expensive and I can see why some of these things are not included, but I have simple suggestion for them. Charge $40 per person and add some of these things. It would go along way and would make the resort much better.
For the price this hotel was a good choice. If our room was nicer, I may have even made this review a 4 star.
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