I have been to the Dominican six times and must say this resort is wonderful! We arrived close to midnight and were rushed to the front desk to check-in. One of our two rooms had a strong sewer smell, so we called the front desk to ask to be moved to another room. We were told that there were no rooms available until the next day and to check with them then. The next morning when I went to the front desk they told me they had two suites on the Tropical side that we could move at 3pm, great!
Location: This may be the only downfall of the resort. The resort isn’t close to the airport, if you like to see parts of the Dominican than this is for you! However, if you aren’t a fan of driving in the tour bus, be prepared for a long drive.
Rooms: This is where the Tropical and Cocotal side differ. The rooms on the left side are the Tropical rooms and they are bigger than the Cocotal rooms. We had a bathroom, living area, and a bedroom. We were very pleased with the room and the layout was great. On the right are the Cocotal rooms, they're a typical resort room - nothing special, but definitely not horrible. On both sides the rooms had a safe (you have to pay to use it, but I highly recommend it), a minibar that was restocked daily, as well as great housekeeping. The maid's worked very hard to make sure the rooms were clean.
Food: We only ate at the buffet and snack bar. The food was good, we found it to be better than a lot of the resorts we've stayed at.
Pools: The pools were nice, although not very clean. We were there during spring break and students were throwing their cups in the water after finishing their drinks etc. With the cleaning standards around the resort of the resort, I except that other times of the year the pool would be clean as well.
Beach: Beautiful beach, as to be expected in Punta Cana! We spent a fair amount of time on the beach, I went for a run along the beach daily, and we always found a place to sit.
Staff: For the most part all the staff was friendly. As others have mentioned, the management should be pleased with their staff, they work long days and always seem to have a smile on their face...this isn't something that you find at every resort. Towards the end of our stay we didn't even have to ask for drinks at the buffet, the waiters knew what we wanted and brought it as soon as they saw us come in.
Internet: There is wifi available for a fee. They say it’s only available in the lobby and by the pool, however I was very lucky and had a room close enough to be able to pick up the connection in my room. It made using the internet much more convenient and I’m really hoping to be able to do so again this year.
We had such a great time at this resort that we have booked to go back at the end of the month, and have our friends going a couple weeks later. I’d highly recommend this sort to anyone looking for a relaxing week in the sun at a place with good food, friendly staff, and nice accommodations. If you have any questions about the resort, feel free to contact me!
See you in a couple weeks Sirenis Cocotal!
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- Also Known As:
- Sirenis Cocotal Beach Hotel Punta Cana
- Sirenis Cocotal Beach Resort Casino And Spa
- Sirenis Resort Punta Cana
- Sirenis Cocotal Punta Cana
- Hotel Sirenis Cocotal Beach
- Sirenis Cocotal Resort