My husband and i just spent a week at the resort and had a fantastic time. The drive to the airport was fine and with so many activities on the resort we stayed on it. The staff are what make the Hotel, always friendly and try to be helpful but I feel a little overwhelmed with the volume of people there. We found the food fine, if you want 5 star food,book and pay for a 5 star vacation. Considering the sheer volume of people being fed we think they done an outstanding job. We had no problem getting dinner reservations at the Steak or Italian restaurant but I have to say the best food was the evening Dominican food was show cased on the buffets. That was fantastic.
Going forward I would advise people to just be rude to the VIP Concierge on your first day or they will torment you every time they see you. A vacation is supposed to be relaxing not trying to find a way to your room so you don't meet them trying to sell time shares. Also the vendors who are brought in are very pushy.
Another surprising fact for us was that the majority of guests were European, primarily Russian followed by Germans and Italians and the issue there is it appears everyone smokes anywhere they want. Be prepared if smoking is an issue for you.
As I said at the beginning the good out weighs the bad. The beach is beautiful. Water activities are available, go on the catamaran, just perfect.
The management should be very impressed with their staff at this hotel, a wonderful group of people
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- Also Known As:
- Sirenis Cocotal Beach Resort Casino And Spa
- Sirenis Cocotal Beach Hotel Punta Cana
- Sirenis Resort Punta Cana
- Sirenis Cocotal Punta Cana
- Hotel Sirenis Cocotal Beach
- Sirenis Cocotal Resort