I traveled to punta cana with just a friend of mine . And with the friendliness of the staff and the amount of tourist that were at the resort .. We never felt alone ... We would laugh and dance all day and party all night .. Staff would all call us by our nicknames "Colombia" and always gave us what we wanted and even sometimes went the extra mile .. There were absolutely no complaints for me .. There are always guests who find any little thing to complain about .. There was a power outtage an the water wasn't running for about 2 hours one day but oh well . I was wondering around the resort when that happened .. Overall I CANNOT wait to go back to this hotel .. ASAP

My husband and I just returned from a week at the grand paradise bavaro and will never return. To start off they had double booked our room which wasn't the biggest problem as of course these things can happen, then we go to take a shower, it doesn't work, is falling out of the wall and there are no linens in our room. We tried for another room but there was nothing as they booked at 104 % while we were there. The food at the buffets were the same daily and lunch and dinner buffet had identical options. The al la carte restaurants were ok. One we had was amazing which was at la cana grill so we decided to go back but the next night they changed it to yet again buffet style for some reason. We were pretty upset as that was the only meal that didn't make us ill all week. Power outages happened 3 times over the week and about a half a day with no water in the entire resort. Staff were not to eager to serve which we were told later was because many are loosing there jobs with the new take over by sunwing. Not too sure how true that is. Over all we were extremely disappointed.

Went here for one day due to a travel delay. Luckily did not pay anything for this place, the airline put us up for the night. WARNING: This place is a BIG spring break resort, so you are warned. If you are over 25 years old DO NOT BOOK THIS PLACE ANYTIME IN MARCH OR APRIL!!!
The place is very basic and indestructible, no luxuries, no service, no quiet, no air conditioning that functioned properly. The only thing that wasn't bad: the food was good. Do yourself a favor and spend a little more and stay at a nicer resort if you are over 25. If you are UNDER 25, you'll love it here!

I just got back from 5 nights at this resort, Feb 23-28. Let me start with the positive things at this resort: Most of the staff we came into contact with are very friendly and try to do their best to help you.However, they speak very little English, but it wasn't a big deal to us. We thought that the grounds were very clean, and we never saw any bugs. The ecological spa was very relaxing and worth the money. The ocean and pools were gorgeous.Get there early if you want to sit in the shade...I saw people put their stuff on chairs at the beach and at the pool early. Ocean waves are very large, be careful. If you want snacks, bring your own. Chips were 8 bucks a bag at the store on the resort.
Negatives: We got what they called a Superior Room. The room was not nice...there was paint stains everywhere, on the curtain to the patio, on the bedding, on the floor. It looked as though they put the bedding on the floor and then painted the walls. There was only one sheet and a nasty stained comforter to sleep with, our room was always freezing. Our room was on the other side of resort, away from the beach and main lobby. The air condition vent was towards the ceiling on the wall and the air blew right on you. They gave us two beds instead of one king bed. Bring an extra small blanket, I would have been miserable without mine. The air conditioner was always on 72 and you could not change it. The only option was to turn it off, then it was really hot and humid. There was a very musty smell in the room also. We had random power outages for two days of our stay...I think the entire resort had them. Luckily they did not last too long. We were on the other side of the resort, so we had no idea what was going on...good luck trying to get someone at the front desk. They never answered any of my phone calls. One night we had no water, the toilet would not flush either. We tried to call the front desk and no answer. We ended up walking to the other side to the lobby just to see what was going on. The front desk informed us we would have water at 11 that night. Do not get a room on the other side of the resort, it is near a disco and we did not sleep for days. It is so LOUD. There are a lot of Europeans and Russians at this resort, very few Americans. Now to the food: Luckily I had read reviews and decided I was going to really watch what I ate. I pretty much ate no meat, and never got sick. Nobody explains to you when arriving how the a la cart restraunts work. You pretty much have to go get a ticket, then go stand in line at 8am to make a reservation. Strangly enough, we were the 4th people in line and by the time we got up there, only one restraunt was available. There is obviously another way of getting reservations. We ate at the steakhouse and the seafood place...I would have preferred the buffets to be honest. The buffet had a good selection of food, but nothing great. But we never got sick. Get there early. We spent 2700.00 on this trip...I think was about 1000.00 more then what it should have been. The people and the beautiful beaches saved this vacation for me. I may go back to the DR again some day, but not to this resort.