First I would like to say, that even with our delays (18 hours!) and communication problems travelling with Sunwing, this trip was one of my best trips ever!
The hotel is beautiful, it was larger than I thought it would be, and arriving to the Grand Paradise and seeing on a map that your room is the opposite side of the beach was not the best moment, but it actually turned out to be an amazing thing. It was alot less noisy, not as many people sharing the pool there, you felt like you had the whole pool and pool bar to yourself sometimes. The buffet was a 2 minute walk and to get to the beach it was as simple as hopping on the trolley (which runs 24 hours, and we never waited more than 5 mins for it). The room was the cleanest room I have ever had down south, partly because the maids come in more than once a day..fresh towels all the time was a nice treat! The grounds were very well kept, you can tell they work really hard to keep everything looking nice and landscaped.
The food was excellent as well, the pizza was the best, I think I ate some pizza everyday while I was there because I loved it that much. There was 6 of us, and everyone always found something yummy to eat.
Overall, this was a great resort/vacation, ultimately I go down south for the beach, sun and amazing people and this resort had all that and more! I would specially like to thank Carlos Gil and Felix for being amazing staff and making our vacation that much better with their smiles and service!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
February 22, 2013
Dear Katrina B
I appreciate taking the time to write about your experience in the hotel and we are happy that you enjoyed very nice and happy. I will give your regards to Carlos Gil and Felix and we will recognize their work in the best way possible, several people write about their excellent service.
We all are waiting for your next visit.
Sincerely yours,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.