Please avoid Sunwing if you can, no communications, long line ups, no customer service like Mr. Louise that represent Sunwing in the hotel and does nothing for the customers, he has no manners at all.The reception in the hotel is a disaster, there is nobody in there to give you a right answer, very bad attitude with the customers ,just to get rid of the customers they will lie to you.
In the room we had a Jacuzzi that never work, lights were missing as the same towels. The best service we received from Carlos Conception ( customer service) and his team.I will say that the entire personal of the hotel was very nice on the lunch rooms,on the beach bars and special on the animation team Socrates (El Choco) with his humor.Never will go back to that place.
- Also Known As:
- Grand Paradise Bavaro Punta Cana
- Grand Paradise Punta Cana
- Gran Bavaro Paradise
- Grand Paradise
- Grand Paradise Bavaro Hotel
- Club Grand Paradise Bavaro
- Grand Paradise Bavaro Beach Resort & Spa
- Gran Paradise Bavaro
- Punta Cana Grand Paradise Bavaro
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