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“Perfect Time” 5 of 5 stars
Review of Occidental Grand Punta Cana

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Occidental Grand Punta Cana
3.5 of 5 Resort (All-Inclusive)   |   Calle Friusa, Playa Bavaro, Punta Cana, Dominican Republic (Formerly Occidental Grand Flamenco Punta Cana)   |  
Hotel amenities
Ranked #56 of 100 hotels in Punta Cana
Baton Rouge, Louisiana
1 review
2 helpful votes 2 helpful votes
“Perfect Time”
5 of 5 stars Reviewed December 18, 2012

I went to Occidental Punta Cana and was an amazing experience. The Fun Club team is really good they exceeded my expectation especially Maria La Cubana, she is so professional and the shows every night are wonderfull.
My kids enjoyed too in the mini club they have professional people there to make you feel like king.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (810)
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English first
toronto
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 18, 2012

read some complaints about this resort and wondered if it was same resort i stayed in dec7-14!
buffet was excellant/ service ok and cleaning staff worked endlessly to keep rooms tip top.
T he grounds were immaculate and constantly worked on !! Rooms are clean and nicely laid out.
The person from Conneticut who disssed this resort must have expected a Sandals type place
even tho they only paid 3 star prices!!!
this is good 3-4 star resort and I would recommend to anybody for a very reasonable price..
And by the way people who in other posts have complained about the "locals" staying in resort on wknds- I have the solution-- stay home and hangwith your own "locals"
on wknds

Room Tip: ask for room away from night noise from shows if you are not a night owl
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  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lausanne, Switzerland
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 18, 2012

I went to this hotel for the first time and had a great time there. The food was very good, especially the buffet. The dancing and activities crew was just amazing and friendly. Had a great time specially with Staudy and Jhoan. We had every night great parties at the disco (Mangu). I definitely will return very soon!
I also specially thank Johanna at the reception for her kindness.

  • Stayed December 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brampton, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 17, 2012

For My 1st Trip To The Occidental Grand Punta Cana was an amazing experience it was also my first time in domincan.i went to domincan with family to celebrate my Uncles Wedding to his New Wife. . Lenny Behind The Front desk was always smiling and made sure my trip was amazing and was always willing to help.. Donata a waitress from the lobby bar always served me and my family with a big smile and always had a new drink for the family to try, and was so efficient..If you are going to the buffet restaurant look for Antonio and his big smile and you'll get excellent service. one of the biggest surprises was the pizza place upstairs.. the pizza's are so good made me feel i was at home.. The resort is very clean, everyone has a big smile to greet you and there is something for everyone to do or you can just put your feet up and relax. We look forward to going back with family and friends again in 2014

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
surrey,bc
2 reviews
Reviews in 2 cities Reviews in 2 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed December 16, 2012

tHIS WAS OUR 3RD TRIP TO DR BUT 1ST TO PUNTA CANA , Well all well until I walked into the room that had is misty smell, no tv and the washroom made this noise every 10 minutes( all night long) so I did ask for a change of room in first hour so were told tomorrom at 2 ok , we walked around all good beautiful layout well design, when 2 pm came all front desk and service desk act surprised that we wanted a room change oh we will write it down and tomorrow at 2 I was so mad, but talk to Air Transat rep she said ok checked with front desk and said tomorrow so we waited and my husband tried to fix the water noise and next day the building guy sign us up for breakfast next day and right away I said Timesharing he said no but I knew it so we were going to not go but our room was right there so he got us and I just said to him I am not happy with the service here and not happy with the room what makes you think I will go to a hotel linked to this one he backed off because I was loud and in front of other guest in the building who were new,
We felt like second CLASS guest and it is so sad to see that skin colour does play a part
so room changed on day 2 all good
I just did what I do best who want so one running after you layed back enjoyed the sun and white sand blue water
Food was same thing over and over but fruit and veggies were fresh and nice like the sun .
The STAFF ONLY CARE ABOUT THE GREEN NOTES NOTR ALL STAFF BUT THE DINNING ROOM ONE AND THE BAR ONES WERE THE WORST YOU SHOW THEM A GREEN NOTE AND YOU ARE 7TH IN LINE FOR DRINK U WILL GET YOUR DRINK FIRST,
My husband did complaint to one of the food manager and then the service at the beach lunch become one of the best,
Its the workers who are bad WELL SOME OF THEM .
Clean and all good
IF YOU ONLY CARE FOR THE BEACH AND SUN THIS IS THE PLACE AND YOU GOT TO SAY NO TO ALL THE LITTLE OFTER PIC WITH TWO STAFF DRESSED FOR A SHOW WILL COST YOU 10 US AND NO WATER SPORT IS FREE YOU GOT TO BUY FROM SPORTPRO
I WILL NOT GO TO ANY OTHER OCCIDENTAL AGAIN
BUT WILL GO TO DR BUT WITH A RIU HOTELS .

  • Stayed December 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 16, 2012 via mobile

My boyfriend and I was at gran occidental punta cana, this resort was amazing and wonderfull...

You can find a good variety of food, the italian and mexican were the best a la cart,,,, I was in room 11210, house keeping always cleaned my room on time,! Of course I leaved tips in the morning beforo to go at the beach.,

The beach and the pool with wether are huge., I really come back, thanks for the staff of the reception katherine, who helped us in everything

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brampton, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 15, 2012

I was at Occidental Grand for my brother's wedding. This was the first time in DR it was a great experience I would do it again in a heart beat. Lenny at the front desk was very helpful anything I needed he made sure it was done. Lenny is always smilling always happy. Lenny made sure we were comfortable. Donata at the front lobby bar also always had a smile & happy to get us anything we wanted, made sure the tables were cleaned was quick on refilling our drinks. As for the Dining room staff Antonio, Edwardo,Junior, Jhom Kelly, Jose & Enemecia were very profesional always happy to help us. Our rooms were always clean & at night they would pull the blanket down ready for when you get back from your evening. Another great area was the pizza upstairs a great variety of pizza the crust was thin just how i like it it was cooked in a wood fire burning stove it was cooked to perfection we made sure we went for pizza every night before ending our evening.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Occidental Grand Punta Cana

Address: Calle Friusa, Playa Bavaro, Punta Cana, Dominican Republic (Formerly Occidental Grand Flamenco Punta Cana)
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#35 Spa Hotel in Punta Cana
#48 Top resorts Hotel in Punta Cana
#50 On the Beach Hotel in Punta Cana
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Occidental Grand Punta Cana 3.5*
Reservation Options:
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Also Known As:
Occidental Grand Flamenco Punta Cana Hotel Punta Cana
Grand Flamenco Punta Cana
Occidental Punta Cana
Flamenco Punta Cana
Grand Flamenco Occidental Punta Cana
Punta Cana Occidental Grand Flamenco
Occidental Flamenco Punta Cana

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