The hotel was very nice. Nicely landscaped, very clean.
The "BEST SERVICE" we received was from a lovely lady by the name of "Laura" who was our room attendant. 5+5+5+5+5+5+5+5+...etc......... Building 10 Room: 10-229. What a very willing, honest worker she was..... the first day she came in, took care of the room and we gave her a small tip.Very thankful for it! The second day she made some towel animals with flowers, sitting on the tub edges....very beautiful. She took very good care of us during our entire stay!! She must be commended for her work. I also would like to mention a very helpful Vacation Club Represenative by the name of Jose' Mercado who helped me to communicate with Laura! Very nice gentleman! Exellent English too. Alot of people had a good time. Our only complaint would be that some European vacationers can be very Pushy and Rude! That seemed to be the time they vacation there. However, the Airport was the fastest we have seen in several islands!! Tarmac drop off....nice. Exellent vacation, would do it again, just time it differently!!

We paid $787.00 all taxes included per person through Air Canada Vacations. This trip exceeded our expectations. If you're going to the Caribbean for an all-inclusive you do need to keep an open mind, we did and we had a great time. The grounds were very well maintained and kept very clean which was a feat considering in poured torrentially every night during our stay. This is a smaller resort and everything was a 5 minute walk or less away and we never got lost. We never bothered with the a la carte restaurants and just stuck with the buffet which got better and better as the trip went on. The buffet had a huge selection and different themes every night, you will not go hungry! The staff were friendly enough and the service we received was fine. For the most part we hung around the beach all day. The beach was very clean, much cleaner than I've experienced at other resorts. Finding a spot wasn't always easy but we never spent more than 10 minutes looking before we found some free chairs. We found the resort very quiet at all hours and it seemed to be an older crowd of mostly couples and a few families staying there.There was a puddle in our room when we first got in and water dripping from the ceiling. I threw a towel on it and it never happened again. Another day there were all these teeny tiny flies in one corner of our bathroom but they went away too. Just happens, was nothing to do with the cleanliness of the place. It was our first trip as a couple and we had a great time just relaxing and doing nothing but if you want to do excursions a lot was offer to us in the lobby and through our travel rep. The only downside was they really push time shares on you here. We got asked to go to a meeting several times and they don't seem to take no for an answer so we just ended up using side entrances into buildings to avoid be asked constantly. There were vendors on the beach but they never bothered us but on certain nights several vendors would be set up around the pool/lobby area and they were just relentless and pushy. There is also a little shopping plaza on the grounds where they are just as bad except for the convenient store which just has everything priced and they don't bother you. I personally don't like bartering and I ended buying next to nothing because the vendors were just so rude but I understand that's how they make their living and I bare them no ill will, just wasn't going to give them my money. I will defiantly come here again as long as the price stays around the same. Loved it!!!

We travelled out of North Bay Jan 2012. Upon arriving to the resort we were greeted with a welcome cocktail and friendly staff. We immediately had to request a ground floor room and close to everything as my boyfriend has a disability. They were most accomodating. The food was great, the pool bar (HENRY...our family ;-)) was the best ever. We miss him and talk about him all the time. Our room was kept clean all the time and fridge and coffee was re-stocked daily. Food was great, ala cartes we so/so. Our Daughters had a great time and met so many other children from all over the globe so it was a nice experience for them to meet people. Our only dismay was the lack of hot water and the daily solicitation of pictures, time share and the people walking around with exotic animals and reptiles. When you are deathly affraid of reptiles and have someone walk by or worse right up to you when you are relaxing it is most frightening. The pictures solicitation was the worse as they say no obligation but when we stated we were not prepared to spend over $400.00 the guy literally raised his voice saying he spent an hour with us and we needed to buy. I showed him our card and where it stated no obligation, and he persisted to try and sell by knocking prices down even though every day we were approached to go with him for pictures, I only wanted to buy 6 of the photos and he said NO! This was the worst part of our vacation. I do plan to go back as we really enjoyed ourselves, however, I will be quite forward when it comes to the solicitation.

The staff in this Hotel is Always very friendly.
We wanted to extend our vacation and the very Nice Lady from the reception Yohanna, made everything ready so fast so that we could extend our vacation Here and Feel comfortable for 5 more days!
All in all a Nice Place to Stay Where you can relax at This beautiful beach and enjoy your vacation.
We have Been Here 4 Times Now and we will come back for sure!