I travelled to Occidental Grand Punta Cana in the first week of November. I had a great time at this hotel. Everyone is very friendly. First off Marcos at the front desk is super friendly and will go out of his way to accomodate your needs..He is the front desk manager.
Then there is Francisco at guest services who is a sweetheart. He will help you out with whatever questions you have and will get the job done.
One of the supervisors for the waitors and bar tenders is named Delvi. He helps out his staff when it gets very busy and makes sure that the guests are getting fast and efficient service.
Last but not least there is Antonio Jose who works at the bar at the buffet at the beach. He is great and is very creative with making someone a drink of the top of his head.
The hotel is clean, the food is good and the beach is beautiful and thats all you need if you are not to picky.

Just got back a week ago and I'm ready to return. This is a wonderful resort in many ways. Not perfect, but very nice. There is a lot to enjoy about this place, if you have an open mind and don't have 5 star expectations. First of all, the staff are very friendly and willing to assist you in any way. Be polite and expect to treat them as you would like to be treated. A few dollars here and there go a long way, but don't feel obligated ( but would you go anywhere where you are from and not tip? ). The resort is beautifully landscaped and the beach is absolutely wonderful. The rooms are fine, but not breathtaking, but who spends a lot of time in the room when you are in paradise? They are clean and the staff will get you what you need. We are First Club members as part of the Occidental Vacation Club, so we get some extra perks, but even without that, I would enjoy this resort. Restaurants are good, but not great. Keep in mind this is not a luxory resort where you pay out the nose. Buffet is good, but could have more variety. Theme restaurants are much nicer, but get your reservations in early, or you might miss out. There is an open air pizza and Mexican take out upstairs that is a very nice change of pace. We never missed a meal and never went hungary. They are going to pitch their vacation club membership, but be firm and say no if you are not interested. They will move on. They are not overbearing like some places. In summary, go here if you want a very nice relaxing vacation with wonderful weather, a great beach and a lot of relaxation. Entertainment is limited and activities are ok, but not great. If you expect more maybe you should search other places, but I really like this place and look forward to our third trip there next year.

Gorgeous views and grounds! Good buffet food with a nice selection at each meal. Great food and service in the Mexican and Italian restaurants. The Steak House was closed during our stay and so I cannot review this. Eric was wonderful, charming and very accommodating. He made our Thanksgiving dinner special at the Italian restaurant! After dinner shows were also excellent. Dancers really were outstanding! We had a leaky air conditioner vent and it dripped during the last 2 days of our visit. No one really seemed too anxious to fix it, but not a huge problem as we were not in the room too much and just placed the ice bucket under it. Beach was nice but could have used a bit more ridding of the sea moss. Also, more beach/pool chairs are needed desperately!! By 8am, there was not a beach chair left in sight. Grounds were manicured very well and lovely! We have stayed at many all inclusive hotels and this is one of the better ones. Check in and check out were very efficient and Lenni at the front desk was extra helpful. Only thing to be weary of....the staff trying to sell Occidental Vacation Club memberships. When I am vacationing, I do not want to spend more than one hour listening to their information and when I say "no". NO is what it is--a bit too much pressure in this area.

This hotel is very good!! When we first arrived they gave us a room close to the lobby, I didnt like it so I went to guest services and that's where we met Francisco Ogando, we told him that we would like a room closer to the hotel an within a few hours we got moved to a room closer to the beach nicer/bigger room!... We had the best trip ever! Francisco Ogando is the person to see if you have any problems or questions he will answer/ fix your problem promptly and always with a smile!! We love him!!!..

As for the hotel it is definatly worth a visit!!