OK folks...This is probably our 5th or 6th time at this resort. My husband and I are members of the Occidental Vacation club and are Grand Level members. We enjoy the benefits of the exclusive restaurant, pool, beach bar, and the First Club. Every year has been better than the last. We always travel in November, after the hurricane season. It is actually the low season and therefore the all inclusive package is less. The weather is sunny and hot. All the more reason to stay in the pool and sip champagne!!!! Our room was beautiful and overlooked the ocean. The staff in the club have been wonderful to us!!!! Many thanks to Juan Manuel at the beach bar for his hospitality. Also many thanks to Marta for assisting us with questions along with Aris. Our thanks to Samuel, Mariano, Jesus, Guiermo, Clemente, Victoria, Criseda, Hippolito, and Inoa for treating us so well in the restaurant...A very special thanks to Samuel...He was so very attentive. The First Club is amazing!!!! Irene made it very special for us. Also a special thanks to my friend Milagros...she was amazing as well as Francisco and Rigoberto!!! It was great to be with old friends and the opportunity to meet new ones....My only complaint was the gym...the earliest it was open was at 8am and only one working treadmill. No other complaints from us...we enjoyed yet another vacation in which I call our second home...Punta Cana!!!! Thanks again to all for making our vacation so very special....Till next year or possibly sooner!!!!

The hotel is well kept and pleasant, the gardens and the surroundings beautiful. The room was big, had a terrace and the shower excellent.
The restaurants and the food were common and nothing special was served, besides they weren't available 24hrs. a day. Drinks were local ones.
I would like to thank the excellent service granted by Ms. Tamy Perez, Purchasing manager of the Embajador Occidental hotel in Santo Domingo who made the utmost to make the booking, as all seemed to be full and at reasonable rates.

overall it was a great vacation.. we had room issues an they were handled quickly.. The staff are very friendly... Need to speak english... The food is average & the pool needs more entertaiment & THE FINAL ANE IS THE VENDORS GOTTA GO

We stayed at Grand Flamenco in April 2012. this was our third time overthere.we like the beach, it's stunning.you can walk, enjoy meeting people from all other countries. the beach is busy, lots of sports opportunities and trips by boats and catamarans.hotel grounds are nice, well kept.food was good, lots of salads and fruits.we stayed in a upgrade room which are very nice and comfortable.