We booked our day on their web site several weeks before traveling to PC. Kathy contacted us to arrange hotel pick up. What an absolutely fantastic time we had. The river ride was beautiful and rustic yet very easy for the four of us non riders. We were joined by two other guests from NY. We had four guide riders, and each of them took a turn explaining the country side, the animals, vegetation etc. The zip line was next and it was so much fun and very well organized. Lunch was great. I highly recommend this adveture as the day was so well organized and so different from the crowded tour bus scene.