My husband and I decided to take a vacation here because we read so many wonderful reviews..
I am actually writing this review while still staying here. 3 days in, and I am ready to go home.
We both work so much and we just needed to get away. We were so excited to finally get some alone time, relax and just enjoy this packaged deal. So I regretfully say that we were incredibly disappointed.
I hate complaining, as a matter of fact, my husband I never do complain. I think of it as bad karma. However, we don't make a lot of money, we are an average middle class family. So going on vacation here was a huge deal for us. And we came, solely on the reviews. I would not want another couple spending their hard earned money by deceptions and lies.
The staff: I must say most of the staff is wonderful. They are accommodating, attentive, funny and nice. I have no complaints at all. We did tip just about every staff member that serviced us, may have helped.
The rooms: the rooms are not so bad. There is no wall separating the bath and the sinks. But we didn't mind. Air-conditioning was great! Coffee in room was horrible. I have to mention the bed is terrible!! The sheets are not changed! At least not during our stay. The sheets and pillows smelled incredibly bad. I don't think they actually wash the sheets or change the pillows, ever! I honestly believe that we were sleeping on used sheets from previous vacationers. Pillows were lumpy, beds were extremely stiff.
The FOOD: horrible! I am a picky eater but my husband is not. He tried everything at least once. The fact that my husband had to spit out his food shocked me. He never, ever, says he doesn't like something. So to hear him say that he also didn't like the food just confirmed that it wasn't just me. If your looking to loose weight, this is your place! Yes, the food is that bad.
Room service: choices are 2 salads, 2 sandwiches (come with fries) Naco cheese, and 2 desserts with a fruit platter. NOTHING ELSE! And if you request something specific ( ex. No bacon in the sand which) well, you might as well just pick it off your self. There are no special accommodations in room service. Also expect it to arrive at minimum an hour after ordering.
The drinks: alcohol was just bad. I saw how each bartender made drinks, I've just come to the conclusion that not only do they not know how to make a decent cocktail but the liquor here is just plain bad. The coffee shop in the main lobby made pretty good cappuccinos, lattes and expressos.
I learned actually during our stay that Punta Cana is also considered as "eternal spring" which means they are constantly living in spring. Light showers and cloudy with some sun shinning days. I wish I would have learned that before coming here. I would have stayed at home in Chicago to experience that. "Don't like the weather in Chicago? Wait 15 minutes" lol if your from Chicago, you will understand.
The view is beautiful, but it doesn't make up for everything else.
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