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Excellence Punta Cana: Traveler Reviews

4.5 of 5
Playas Uvero Alto, Punta Cana, Dominican Republic
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Excellence Punta Cana
Ranked #7 of 99 hotels in Punta Cana
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6,580 reviews from our community

Traveler rating
    4,238
    1,372
    490
    295
    185
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Families
262
 
Couples
4138
 
Solo
53
 
Business
43
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Knoxville, Tennessee
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
“Perfect Honeymoon”
5 of 5 stars Reviewed August 30, 2009

This place was simply beautiful. The staff and management go above and beyond to make your vacation fun. The resort is huge and there is plenty to do. They provided lots of entertainment and different meals and parties right on the beach. I really couldn't have asked for a better island experience.

Food: 10 or 12 restaurants, some are closed each night. The food was great and they had lots of variety. Restaurants have strict dress codes and are in general, fairly formal. Men need long pants and collared shirts. Women are okay in skirts, dresses, whatever really. My only complaint is that there was nowhere to snack. I wanted to just walk up to a grill-type restaurant and just get a snack. Instead they want to escort you to a table and seat you for a meal. They did have 24 hour room service though. Order food whenever you want. I heard of a few people getting sick but mostly I think it was due to drinking too much and eating strange foods. A couple of people said it was the beef. I was very cautious and tried to eat "normal" foods, however, on the last day I became ill with lots of "#2" and a stomachache for a few days.

Entertainment: The resort went out of their way to set up meals on the beach, parties on the beach, nightly shows in the resort on the stage, and they have a "discoteca" right on the resort that is open til 3am. One night they had a white party on the beach. Everyone wore white and they set up a dance floor. It was great. I wouldn't leave the resort for entertainment.

Pool was huge, beautiful and spanned the entire length of resort. Beach was beautiful but waters are rough. If you have been to Jamaica it is nothing like the calm waters there. The waters are rough with huge waves. Most days there was a red flag meaning you can't swim. One area had a yellow flag though. Regardless it is beautiful.

There is one night they allowed vendors to come in and set up tables to sell you stuff. This was awful--the vendors were extremely pushy. I left it on a comment card so maybe they won't allow that again. Internet cafe is $7 for 15 minutes. Main language is Spanish. Spanish music, spanish speakers. Most of staff can speak English though. Anything else you want to know? Send me a message. I have more pictures.

  • Stayed August 2009, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
Ask amy9332 about Excellence Punta Cana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sweett1103
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“siblings trip....had a blast, but 5 star????”
4 of 5 stars Reviewed August 29, 2009

room was nice, clean....eager staff...activities were fun...shows were worse then my last cruise...costumes came off (by mistake) hubby enjoyed the flash!...food was good when i got what i ordered...there were 10 of us and they could not sit us together for dinner...we can't move tables together...sorry?...beach was beautiful...water very choppy...ocean side of island not caribbean...waitstaff on beach sometimes....outdoor 1pm lunch grill, get there early and don't expect to get a second pass...free snorkel...NO...pay for the excursion, don't waste your time...night club....SMOKEY!!!!...and empty until late...casino....SMALL....but i won....maybe 3 black jack tables that seat 5-6, 1 roulette table, maybe 10 slots and maybe 2 other game tables...internet signal weak on my laptop, had to go to my brother-in-laws's room, closer to lobby...oh and horseback ride...those horses are on their last leg...you walk through the off resort beach "shops" more like shacks, realy dirty....get a horse, you ride down the beach maybe 1/2 a football field ...they ALL urinate, watch out for the splash...had to change and shower my shoes...and then ride back where they try to sell you a pic of you on the horse and put it on rum bottles with sticke and twigs in them..."mamajuana"....then walk back through buy from me...."cheapy cheapy good deal for you my friend" to resort property , the walk is maybe 50-100 feet ...

  • Stayed February 2009
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask sweett1103 about Excellence Punta Cana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
2 reviews
9 helpful votes 9 helpful votes
“I Can't Wait to Go Back”
5 of 5 stars Reviewed August 29, 2009

This is an adult only resort which I loved. I went in August so it was nice and quiet. The beach is one of the finest I have been to, you could walk forever. The surf was great. The rooms are perfect, although my ONLY complaint was that there should be more offered as far as an in-room mini-bar. They only stock a few beers, sodas, and water. Wine and some liquor would have been nice with mixers.
The entertainment staff was the best! There is always something to do and always someone to do it with which for me was great because I was alone. They will play games with you, be your dance partner at the disco, and just always available and friendly. There are daily dance lessons on the beach and plenty of organized games. My absolute favorite was all of the dancing offered, on the beach, at cocktail hour, at the disco....
Everyone is so friendly and ready to please.
There are many restaurants around the premises and all of the food is great. They always offer lunch on the beach and deliver pizzas and plenty of drinks.
There are many things to do. They have a great gym, tennis courts, pool tables, ping pong tables, daily bike rides, horseback riding, etc. Daily water aerobics, volleyball games ( which were so much fun! ), water polo, and crazy balloon games, bocce, etc.
Every night there is a different show and then off to the disco to dance until 2am.
I slept very little at night but happily lounged on the beach all day long.
I can't say enough about Excellence and their staff.
Special thanks go to the most wonderful employees: Cesar, Manuel, Johana, and Juan Carlo. They made sure I was never lonely and joined in the activities.
Hasta Luego Me Amigos!

  • Stayed August 2009, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
Ask ccormierrdh about Excellence Punta Cana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pontefract
1 review
2 helpful votes 2 helpful votes
“anniversary 30 yrs had a fantastic time could not asked for more”
5 of 5 stars Reviewed August 29, 2009

the punta cana is absolutly fantastiic i would definitly go again the food was fantastic 5 star plus the rooms where cleaned and the bedding changed every day when we got there champagne and wet towel our room was beautifull with champagne and rose petals and fresh fruit we made lots of friends if you read this hi everyone we had a dikky tummy but you can get this anywhere .

  • Stayed August 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask bunnypontefract about Excellence Punta Cana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NJ
1 review
1 helpful vote 1 helpful vote
“don't eat at the lobster house”
3 of 5 stars Reviewed August 28, 2009

We stayed from 8/16/09-8/21/09. While the resort was pretty nice, it was not as nice as their resort in Riviera Maya which we stayed at last November. The people were much more friendly at Punta Cana, but the food at the lobster house sucked. We both got diarrhea from the bad lobster which was a joke. Anywhere else in the world the lobster would have been a throw back as it was less than a half pond size. They split the small siny in half and give you a half of a tail that looks like a medium shrimp in size as your meal. Besides the small size the meat was soft and mushy and we both got the runs. Nice. When I asked for another tail the waiter gave me a dirty look. This was the only bad food experience we had. The breakfast and lunch choices were awesome. I f the small price difference is ok with you go to the mexican resort instead. The airport in Punta Cana is a hut with no A/C The ride to the resort stinks and is too long and ther country is dirt poor so there is nothing to look at except a few cows and some shacks and a couple crudy towns.

  • Stayed August 2009, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask capybob about Excellence Punta Cana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Excellence Punta Cana

Also Known As:
Punta Cana Excellence
Secrets Excellence
Secrets Excellence Punta Cana
Excellence Resort Punta Cana
Secret Excellence
Excellence Punta Cana Resort
Excellence Resort
Secrets Punta Cana
Excellence Punta Cana Dominican Republic
Address: Playas Uvero Alto, Punta Cana, Dominican Republic
Phone Number:
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#4 Top resorts Hotels in Punta Cana
#6 Romantic Hotels in Punta Cana
#6 On the Beach Hotels in Punta Cana
#6 Luxury Hotels in Punta Cana
#14 Family Hotels in Punta Cana
Price Range: $$$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
This quaint, colonial-style resort is the ideal destination for couples seeking secluded romantic getaways. Nestled among palms on a perfect white-sand beach on a remote stretch of Punta Cana's Caribbean shoreline, Excellence Punta Cana provides the perfect All-Inclusive playground for adults only and is also home to a world-class spa, state-of-the-art fitness center and an exceptional range of activities and services. ... more   less 
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