Let me start by saying that my husband and I did a lot of research for our vacation and I read may reviews before we left, some of which scared me as they were not positive. So let me set the record straight. This resort is AMAZING!!!
I will start at the beginning with the airport, yikes! Very crazed at that airport and I was so happy to find our driver and get out of there. The drive to the resort is about 40 minutes and is smooth.
Once you get to the resort you are welcomed home with a cool wash cloth and a glass of cold champagne. Upon checking in we were offered the option of upgrading to the Excellence Club and we took it and were satisfied with that decision. Because we upgraded our new room was not ready yet for us, so the gentleman Mathias brought us to the Grill for a late lunch and drinks, once we were finished we went back to the front desk and were brought directly to our room.
The room was perfect, 2nd floor above the swim up bar, nice balcony with 2 chairs and a small table and an incredible view of the ocean! My one complaint was the bathroom, there is a window fro the toilet thru the shower to the bedroom. I am a private person in this, so that was difficult for me. My solution was to put a towel over the shower door which acted as a barrier thru that window, quick fix. Other then that the room was awesome, clean, full, premium bar, well stocked mini fridge, snacks, espresso machine and huge tub. I saw a lot of complaints on the bed, yes, it was quite firm, however, both my husband and I found it most comfortable, so much in fact that I think our next mattress will have to be firmer. Another point on the room was that you can ask for anything and they will bring it to you. We changed out a couple of bottles of liquor for our favorites and wanted a full container of milk for our morning coffee, service on this was very quick.
The beach was gorgeous and yes the water is quite rough, every day was a red flag (swim at your own risk) however, if you walk down the beach to your right past the lone beach shop, there is area surrounded by a big reef that was very calm and easy to swim in. Special thanks to Ines!
The pools were very nice, though I enjoyed the beach much more, the Cabanas on the beach are fantastic, when you can get one (mind you, though they say not hold cabanas, people are down there at 7 am with towels and books to hold a cabana before they go to breakfast. I asked about this and was told that this hold is only good for 2 hours and they will remove your belongings if you do not return in that time).
Restaurants were very good, I would not say 5 star, but at least 4 star in most cases. We went to all of the restaurants except Oregano, as that is pizza and pasta and neither my husband or I wanted that.
Flavor Market, this is their new restaurant and I really liked it (we went twice) it is literally a tapas bar, so don't expect fill dinner dishes, this is just a great chance to have small samples of several dishes for dinner and it was very good. Good service as well, thank you Sandy!
Agave, for a Mexican restaurant this was very good though the service outshined the food, it was all very good, the food was well done and very tasty, thank you to Brenda and Crazy Carlos! You two made everything awesome!
Barcelona, I feel a little mixed on this, we went twice and the first time the service was outstanding and the food was perfect, the second time, though the food was just as good, I felt that we were forgotten about for long periods of time.
Chez Isabelle, this little French restaurant was very good. I was expecting a little more of the French flare, more French wine, but the wine is the same across the resort.
The Grill, yum! I regret we did have dinner here, but we had lunch here several times and it was always great service and great food, Many thanks to the wonderful Elias.
The Lobster House, here service here was very good though let me warn you this is not like Maine lobster and I did not find it as tasty or sweet, but then again living in New England I have been spoiled.
Las Olas, we never stopped here to dine, however we walked thru several times to grab food to go while on the beach and it was good, though not as good as most of the other restaurants, I would think of this as fast food.
Spice, so this is where my review becomes negative (sorry) but I was unimpressed with this restaurant, I found there service very poor and the food sub-pare. They got our order wrong, I felt ignored, I ordered a lemon drop martini and was brought something red that tasted so bitter and nasty that it made me queasy. We once and I could not recommend this restaurant.
Toscana, they say on the website that this is an Italian restaurant, but I have to disagree, it is a huge buffet and we went every morning there for breakfast and it was fabulous, such variety, awesome made to order omelets, just everything and so many choices, very good. We even went a couple of times for lunch where they had things like fresh sushi to lamb to pasta to salad fixings, fresh cheese and local dishes.
On a final note, I would recommend this resort looking for an adults only, good food, great customer service and relaxation. I would also recommend upgrading to the Excellence Club, from the private beach, premium liquor, actual club, included spa treatments, it was worth it.
- Official Description (provided by the hotel):
- This quaint, colonial-style resort is the ideal destination for couples seeking secluded romantic getaways. Nestled among palms on a perfect white-sand beach on a remote stretch of Punta Cana's Caribbean shoreline, Excellence Punta Cana provides the perfect All-Inclusive playground for adults only and is also home to a world-class spa, state-of-the-art fitness center and an exceptional range of activities and services. ... more less
- Reservation Options:
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- Also Known As:
- Secrets Excellence Punta Cana
- Excellence Resort Punta Cana
- Excellence Punta Cana Resort
- Secrets Punta Cana
- Excellence Punta Cana Dominican Republic
- Excellence Dominican Republic
- Punta Cana Excellence Hotel
- Excellence Punta Cana Hotel
- Secret Excellence Resort Punta Cana
- Punta Cana Secrets Excellence