We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Excellence Punta Cana and Punta Cana?

We'll send you updates with the latest deals, reviews and articles for Excellence Punta Cana and Punta Cana each week.

  • Save Excellence Punta Cana
  • E-mail this page
BOOK NOW!

Excellence Punta Cana: Traveler Reviews


Excellence Punta Cana
Playas Uvero Alto, Punta Cana, Dominican Republic
Check Rates and Availability
mm/dd/yyyy mm/dd/yyyy
Check Rates
Find Cheap Flights to Santo Domingo

Traveler Reviews

87% Recommend
4.5 of 5 stars 3,039 reviews
Excellent
Very good
Average
Poor
Terrible
By trip type
All (3,039)
[ Date ] [ Rating ]
"It's a Pleasure"

Excellence Punta Cana

Save Review
5 of 5 stars
A TripAdvisor Member
Winfield, PA
Jan 31, 2004
12/13 found this review helpful

My wife and I just returned from a spectacular week at Secrets
Excellance (Jan 19 - 26, 2004). We are both in our early 30's and have
been to several other all-inclusives (Mexico, Grand Cayman, Bahamas,
Punta Cana) and this was by far the best of the bunch. My wife booked
our trip through the Apple Vacations "Square Deal" program which is
basically a way for resorts to fill their unused rooms at the last
minute. The price was amazing ($995 / pp) but we only had one weeks
notice to plan our trip and didn't find out exactly which resort we
were going to until we got to the airport. Upon investigation, we
learned that Secrets Excellance is owned by Apple Vacations, so it's
probably a safe bet that all "Square Deal" travellers wind up at
Apple-owned resorts. If you can find out which property they own at
your destination, you can probably venture a good guess as to where you
will be placed. "Square Deal" promised a 6 Apple resort, so we didn't
worry about not knowing in advance.

The employees at Secrets were all very friendly. Even the most
beautiful resort can get a black-eye from the people who represent
them. Everyone from the front desk to the housekeepers to the
restaurant staff were genuinely friendly. The most common response from
them to a "gracias", was "It's a pleasure." This simple choice of words
really helped set the overall tone of the resort.

The food and beverage selections were all very good. I am a big eater
and I was thrilled with the variety of selections both at the many
themed restaurants and at the Higuey breakfast & lunch buffets. The
gorgonzola tortollini in the Italian Restaurant was worth a return trip
alone. The restauraunts served Concha y Torro wines as their red &
white "house" wines. You could also order standard bar drinks or pay
additional for upgraded wine selections. But the Concha y Torro was
just fine for average wine drinkers like us. For those of you who
prefer beer, the resort offered Budweiser, MGD, Corona, Heinekein and
El Presidente. El Presidente is the only local Dominican Beer and it is
definately an "acquired" taste. I would guess that the more you drink,
the better it tastes but I never got that far. The bars (I think 11 in
all) served top-shelf selections. Every brand name you could want and
usually the "better" versions of them such as "Cuervo Especial". Do the
world a favor though, if you or your spouse are one of those people who
gets loud and obnoxious when you drink, please stay home. There were so
few "ugly Americians" at Secrets Excellance that the one or two we
encountered really stuck out.

Our room was beautiful (#1204). It was a top floor unit on the corner
so we had very little foot traffic near our door and nobody above
clomping around. The ceiling alone is worth the top floor room. Our
building (#1) was in front of the beautiful and quiet waterfall pool.
In my opinion this was even better than an ocean view because it was so
unique.

The beach was clean and there were no vendors hassling you like some
places. The waves were fun for jumping around or riding the boogie
boards. Not good for snorkeling unless you walked 1/4 mile to the far
right end of the property. One guy came back with three intact conch
shells and only had to swim out about 200 feet to find them. Please be
careful of the undertow as it can be strong enough to knock you off
balance.

We both are certified scuba divers and went on one dive which was only approx 35 ft deep called the "Aquarium". There was a nice variety of corals and fans and some pretty fish. Our dive master located a moray eel but thankfully he didn't swim out of his hole. The current was strong on our dive so I did not have as much fun as I hoped, but my wife really enjoyed it. Diving with borrowed gear cost $52 / pp.

Yes, the road to the resort was bumpy. Take a dramimine or go to sleep.
Total trip from the airport was 1hr 20min. You will see a lot of
"poverty" along the side of the road. Just remember the concept of
"poverty" is highly subjective. If you have ever visited a Mayan
village they are very proud of their homes even though we might see
them as rickety old shacks. They same holds true I'm sure in the
Dominican Republic. Your tourist dollars are going to help pave the
roads which will in turn encourage greater economic growth in the
resort areas. If you've ever been to Atlantic City, you have no right
to complain about the so called Dominican "poverty".

Overall: Great people, great food, great lodging, great property. Oh
yeah, I'm not a night owl nor do I generally like resort entertainment
but this place had FANTASTIC shows, a great warm-up band and a
hilarious animation crew...my wife will attest that I am very had to
please in this respect so trust me, the entertainment is worth staying
up for.

Bottom line: Try to get an Apple "Square Deal", and maybe we'll see you
next year! We're absolutely going back again! "It's a pleasure" indeed.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $422 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Shame on all you nit pickers !

Excellence Punta Cana

Save Review
5 of 5 stars
A TripAdvisor Member
Luxembourg , Europe
Jan 29, 2004
3/3 found this review helpful

We spent the week of the 15-22nd of December at this beautiful resort.After reading some of the negative reviews about food etc , I was astounded.I live in Luxembourg which has many wonderful restaurants and I had no complaints whatsoever about the food.I think most of you guys are spoilt for choice in the U.S so you may find the menus limited.Coming from Europe ,we found there was so much choice from breakfast through to dinner that we were spoiled.I especially recommend the ChateauBriand in the French restaurant.The staff were wonderful and friendly and the place itself was immaculate. If you are looking to spend a wonderful romantic week away, this is the place for you.One of the nicest things about this place(which is not really mentioned) is that the resort is very spread out so even when it is full, there is lots of space by the pool and on the beach. If you are a whinger and a nit picker who has been spoiled all their lives, you will not enjoy this place or any other place for this matter. We are already planning our next trip there as you could not find a better place in the carribean for value for money and all out luxury. Make sure to have a coco loco for me.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $422 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Excellence in the D.R.

Excellence Punta Cana

Save Review
5 of 5 stars
IllinoisKElLLY 5 contributions
Illinois
Jan 27, 2004
2/2 found this review helpful

My husband and I went to Secrets 1/18 - 1/24 with another couple and had the time of our lives!! This resort is great! The staff is very friendly and always smiling. They are always cleaning and painting and keeping the grounds top-notch. I am a very picky eater, but was able to find good things to eat at every resturant. Our favorite was the Italian. The beach is beautiful but the water is a little rough. (It is on the Atlantic) We took the Bavaro Splash excursion and had a blast! We met alot of nice people and made some great new friends. The roads are bumpy on the ride from the airport, but so what!! Sit back and have a good time!!! We can't wait to go back. We are already planning our next trip to Secrets!!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $422 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Fabulous with a few small caveats

Excellence Punta Cana

Save Review
5 of 5 stars
A TripAdvisor Member
Potomac, Maryland
Jan 27, 2004
3/3 found this review helpful

If you are a review reader, you may become acutely nervous by some of the ridiculous negativity posted on this website - take a deep breath and relax. This place is beautiful and romantic. It would be essentially impossible to have a bad time here unless you are a tragically unhappy person. The facility is gorgeous - if you are with someone you love you will not want to leave. Some specifics: Food - fine. French and Mexican are the best. Dress - ubercasual. Some topless swimming but most of those women should have left their tops on.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $422 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Absolutely incredible

Excellence Punta Cana

Save Review
5 of 5 stars
A TripAdvisor Member
Lakeside, CA (San Diego Area)
Jan 27, 2004
10/10 found this review helpful

Well, where should I start? Flying into Punta Cana is breath-taking. The airport is all open air with palapa palm roofs. The people are so happy to see you and greet you with a smile! We traveled with Apple vacations and I cannot say enough nice things about them. They truly went out of their way to ensure our vacation was nothing but perfect! Upon arriving to the resort, Apple will give you an invitation to a small orientation the day after you arrive. I really recommend going. All of the reviews I have read indicate such silly problems that can be solved by attending one of these orientations - or better yet - READ the Secrets information book in your room. It will explain where everything is. As for the resort - Everything we could have dreamed of! Sure - the ride from the airport is rough, but it is also an adventure. Along the way, we stopped for Presidente Beer and enjoyed the landscape. Upon leaving, we opted for the Helicopter ride back to the airport! I also highly recommend that. Bring extra $$ for your excursions. This one cost $250.00 for 2. All of the employees greet you with big smiles and mimosas. We did not wait in any lines for check in, although we did enjoy the front couches while sipping our welcome drink and waited for our walk to our room with the luggage. The resort is spread out and we welcomed the tour from the baggage handler. He was so gracious when we tipped for his services. I took the advice from previous writers and e-mailed Secrets the week before we left. We were given a 3rd floor room overlooking the beach. The ceilings in the 3rd floor levels thru-out the resort make these rooms! All rooms have balconies or porches with chairs. The 1st floor rooms (mostly) come with hammocks. Everthing is open and beautiful, no fences. The room had a king size bed, complete with rose petals, lush bathrobes and slippers, jacuzzi tub, full shower and vanity area. The bar area is stocked daily with sodas, beer (Presidente) and Rum. We asked for Absoulte and Cuervo Gold , which the bar man was happy to stock also. We tipped daily and always received what we wanted. You have a coffee pot with all the essentails also stocked. The grounds are beautiful. Palm trees everywhere you look. We are from the West Coast and appreciate the palms. Many different varieties and wishing we could have taken some of them home with us! The ocean is full of waves. Somewhat larger than here in San Diego. The water is very warm and not at all shocking when you get in. You will not be able to snorkel at Secrets. This might be a drawback to some vacationers, although a small walk down the beach has a few calmer areas, but not without waves further out. BUGS - we brought several varieties of bug spray. My husband put it on every day as he is one of those who ALWAYS gets bit. I rarely put it on. He didn't get one bite and I came home with just a few. Mostly sand fleas from the beach I think. I never saw them though. Yes the drinks are wonderful - and they will make you whatever you want with whatever brand you perfer. If you don't ask, you won't get it. Food - just ok although I am not a big eater. My favorite - The Ceviche from the Seafood restaurant. (In San Diego, we get this at the Mexican Restaurants, not Seafood Restaurants.) Very Good. French - Terrible - Mexican - Not like at home although just OK - Steak House - VERY SLOW bt the food was ok - Dominican (In the Mexican restaurant) Good - Seafood - Good - Italian - Good - Asian - Good. Breakfast buffet - Good - Room Service Great! Excurisions - We went on 2 - Catamaran to Sanora Island & Outback Safari. The Catamaran was a lot of fun but...... the bus ride was long. It takes about 1 1/2 hours each way. It is broken up by a change in busses at a shopping location. They never turned the engine off on the Catamaran, so it wasn't like we were really sailing. Drinks the whole way and Lunch served while we were there. Watch the food outside the resort. It was always good, but my husband had problems after eating the meat. (All of the food within the resort is good - never had any problems) Outback Safari - THIS WAS THE BEST! I highly recommend this one if you want to learn about the Dominican and the locals. Definately take the bug spray on this one! We took a lot of school supplies for the local children and it was very much appreciated. They do not have much! Unless they can afford uniforms, they cannot attend school. Outback donates to them out of some of the proceeds from this tour. Well worth it! Entertainment - Great. don't miss the nightly shows. All of them are great. A few times a week they have whats called "Secrets Fair". This takes place in front of the French restaurant during the daytime hours. Go and play! Have fun and win play money! Gather as much play money as you can and play all of the games more than once to build up your bank. Later that night - they have a wonderful auction at the stage area. Take your money and bid on items such as Rum, T-Shirts - and Coconut Monkeys. This is great! Shopping - The vendors out in fromt of the resort are expensive! They know it - so do not be afraid to name your price and stick to it. If one won't take it - believe me the next one will. The best bargins are obtained from outside the resort. We found them on the Outback trip. We stopped at a local shopping area and bought bottles of rum for $4.00. Coffee beans $2.00. Dominican Cigars - $4.00 for 20 of them. Incredible bargins. Weather - Couldn't have been better - In the 80's. Secrets is always windy, so the heat was just perfect. My husband and I are very much looking forward to the opening of the new Secrets in Cancun. I reccommend this resort to anyone interested in going to the Dominican. We will definately one day return! If you have any questions, please e-mail me. By the way - if Raylynn, Tim, Erin or Brandon are reading - e-mail me. We are thankful we were able to meet such wonderful people and would love to keep in touch!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $422 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Travelers Who Viewed This Property Also Viewed
Location: Punta Cana, Dominican Republic
$316*
Check Rates
Location: Punta Cana, Dominican Republic
$240*
Check Rates
Location: Punta Cana, Dominican Republic
$260*
Check Rates
*Average price
Write Your Own Hotel Review
Been to Excellence Punta Cana? Share your experiences!
Write a Review
Add Photos
Add Videos

Do You Own Excellence Punta Cana?

TripAdvisor has free and easy resources to help you enhance your listing and promote your property.

  • Start Here - Visit Your Owner's Page
  • Add Photo
  • Add Video