Just returned from a week at the Excellence and can honestly say this is the best beach resort we have ever stayed in and had absolutely not one complaint! We had upgraded to the Excellence club and possibly this was a factor, however, hats off the staff for making our stay such a memorable one. From the moment we stepped out of our taxi we were treated efficiently and like royalty, from check-in to check-out.
Our room was amazing as were the beautifully landscaped grounds and buildings. The pools were well laid out with lovely palapas and sun beds and never a problem finding a spot by the pool. Food in the restaurants was wonderful. Each one surpassed the other! No line-ups and service was excellent. Highly recommend Spice! We seemed to be entertained everywhere. In the morning we were treated to a pianist at breakfast. In the afternoon we sipped cocktails and listened to an amazing saxaphone player or the resort band. Each evening we were entertained by a professional show.
Staff by the pool provided incredible service and were always at our side to offer drinks, snacks and a smile.
The ocean and beach were stunning and we could walk safely for miles either direction. Ocean was a little rough and not really "swimmable" although playing in the waves is a must! Flags each day indicate if it is safe to enter the water and staff constantly watch the swimmers.
We would not hesitate to return to this wonderful resort. Kudos to the Excellence!