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All 99 Punta Cana hotels

Riu Naiboa: Traveler Reviews

3.5 of 5
Playa Arena Gorda, Punta Cana, Dominican Republic
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Ranked #70 of 99 hotels in Punta Cana
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849 reviews from our community

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Traveler rating
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Date Rating
Mansfield, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Unimpressed”
3 of 5 stars Reviewed October 26, 2012

Have just returned from a 1week stay at the Naiboa and found it to be a rather Jekyl and Hyde kind of place. Not many Brits there when we were, mostly Germans,Dutch and Spanish.
The general hygiene was good.
The food on the whole was disappointing, just stacked high with no real flare or taste.
The staff, with the exception of the entertainment staff,we're sullen and unhelpful......the entertainment staff were absolutely fantastic.
The pool and the grounds were superb and only a few moments walk to a well run hotel guests only beach.
The rooms are simple but comfortable.
On the whole I would only recommend the Naiboa if you can get a good price......

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
Ask Philip J about Riu Naiboa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Panama City, Panama
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“good value”
4 of 5 stars Reviewed October 3, 2012

The hotel personnel is very friendly, the quality of the food is good, but they should offer more variety, no direct access to the beach but it is just a 5 minute walk, the room was clean but in the bathroom they should have put more attention to details when installing the tiles. The drinks in the bar were excellent and good service, excellent pool. On the way to the beach there are some stores where you can buy some souvenirs. There is a restaurant and bar on the beach where you can get something while you are on the beach. At night they have lights and a security guard at the beach so it is safe to have night walks on the beach. The shows they offer give you good entertainment too.

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
Ask IAJH about Riu Naiboa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bilbao, Spain
Top Contributor
161 reviews 161 reviews
158 hotel reviews
Reviews in 105 cities Reviews in 105 cities
267 helpful votes 267 helpful votes
“Excellent choice!”
5 of 5 stars Reviewed September 29, 2012

The hotel is gorgeous, just like the entire resort. Despite the fact that the surroundings are rather wild, there is constant entertainment available. Additionally, it is possible to spend each evening in a different hotel (there are bingo games, concerts, discos, etc.).
I went to a number of hotels and this one seemed the best – the pool was large, clean, there were many beach chairs available and there weren’t as many guests as in other neighbouring hotels.
The food was excellent, with lots of vegetable dishes and fresh fruit.
The beach seemed heavenly, like something you see in catalogue photos.
I wouldn’t mind going back.

  • Stayed August 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madrid, Spain
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
23 helpful votes 23 helpful votes
“Good value”
4 of 5 stars Reviewed September 22, 2012

I have visited this hotel several times and they have changed a lot of things at the hotel. Some are good and some not that much... I really liked the change in the restaurants and bars but I definitively miss the possibility of visiting the other riu hotels in the complex.
My concern was about the beach and a place to have a snack or something over there, but the problem has been solved with a snack bar right close to the beach access. It is true that you have to walk a little bit to go to the beach (no more than 300m) but it would be the same in a huge hotel where your room is far away from the sea, so no big deal.
The swimming pool is the best of a lot of pools in hotels. Some people would lime to have a bar inside of it but for me it is better not to have it since people is not always clean and nice and those pools end up with lots of glasses, drunk people and more "liquids" , which is disgusting.
Staff has been great like always: The director, always concerned about our stay and comfortness, bartenders willing to help (Torito, Maria, Silvestre, Yocander, Juan,...), nice people at the reception helping when something goes wrong (actually not too many things to complain about but still helpful) (good job, Bautista, Rafael, Pascual, Deyanira,...), swimming pool staff (Jose, Pablo, Rafael)... All!!!

This hotel is not a 5 star hotel, dont expect luxury, you get what you pay for, and it is a good value for your money!

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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New York City, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“It was a first hotel that I visited in DR”
3 of 5 stars Reviewed September 21, 2012

Small hotel, located fare from the beach. One big building. Food was very good and entertainment. Beach are good, but fare- like 10 min walk. Also you need to reserve your place in the beach earlier or no shade!

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  • Stayed October 2011, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
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Additional Information about Riu Naiboa

Also Known As:
Riu Naiboa Hotel
Riu Naiboa Punta Cana
Address: Playa Arena Gorda, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar/Lounge Beach Fitness Center Free Breakfast Free Parking Kids Activities Restaurant Swimming Pool
Hotel Style:
#54 On the Beach Hotels in Punta Cana
#61 Top resorts Hotels in Punta Cana
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
* Located in Punta Cana * Inside the Riu Resort, along with the Riu Palace Punta Cana, Riu Palace Macao, Riu Taino hotels and the ClubHotel Riu Bambu * Separated from the beach by just the Riu Taino hotel * Complimentary sun loungers on the beach * 4-story building * Surrounded by 20,000 m2 / 24,000 sq. yards of tropical gardens * 50 km / 31 miles from Hig'ey * 150 m / 495 ft. from Caribbean Street * 30 km / 19 miles from Punta Cana Int'l. Airport * Credit cards accepted: Visa, MasterCard, Amex, Diners ... more   less 
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