We were a bit apprehensive about the hotel having read the reviews, but chose it to start our holiday in the DR since we found a good deal. The room was spacious enough for the two of us, shower ok albeit the bathroom a bit run down. Yes there are bugs but when in tropical weather that's to be expected - bring the repellant with you. Since we needed some downtime to unwind from work, the couple of days here were fine. Any longer and we would have been bored as there really is not a lot to do in Bavaro (and the resident hotel club whilst playing good music doesn't have many people). The food was just ok and the drinks in the pool bar good fun (though the staff do take a bit of time to warm to admittedly). So passable but nothing to rave home about...

This resort is small and if you do not take an upgrade your room is small and full of bug's so it is worth the extra money and the upgrade is very large with two bathroom's , front room and huge bedroom. Food is Ok nothing more than that , the beach is nice and the sand it white and soft on the feet. But it is wide open to those who live there and sum of the room's facing the beach were robed by bandit's , so maybe it is a good idea to take an inner room closer to the main building. Pool is nice and not to big but clean and the service is Ok . they don't go out of there way for you in anyway.Do not expect super service our super food.Wrong place to go

The snack bar is not 24 hours after 10 all the food places closes. The disco and casino is not all that good. Theres not that much activity to do in the morning or at night. The rooms where okay but most of the channels on the TV you cannot see it. There was not that much variety of food and things yo snack on.

Where to start is the problem. Those of us in UK know Fawlty Towers. Well this is Fawlty Towers Dominion Republic.
But even Fawlty Towers didnt have cockroaches in the room and and a lady locked in the loo at the same time.
Also they never had the School Dinners approach to a Buffett. As the queues for the food spead around the food, some 40/50 long the kids revolted. pushing and shoving out of boredom. The hotels response was to have one lone hassled cook preparing the only food fit for human consumption.the freshly cooked meal of the day. After an hour or so queuing finally gets to the serving bit and they have run out!.

So console yourself with a nice cocktail or should I say sugared water with what tasted like paraffin.
OK so at least one could have a nice ice cream....fat chance... The kids got there first. Never seen so many kids at a normal hotel. One ice cream tub, one scooper, one hour to queue behind four year olds weilding the scooper like a club. And I like kids, even my own. In fact I could eaten oneworry ably better than the buffet.

Right I'm off to the pool for leisurely swim....you got it before me...yes full and I mean full...of kids. Turns out they got a special BOGOF on for kids. " Buy One Get One Free". Where do you get a towel...best kept secret.

So we try to Cancell and leave but, of course they took money up front and don't wanna give any back. Refund of two nights questionable.

Alright how about a cool bath. Remember it's 35 degrees out there. At last...turn on the water....whoops not gonna work... No plug! OK let's let 'her inside' have a shower and pop out for a coffee. Good stuff the coffee, right colour at least. But taste yuk. Straight out of vending machine!.

So can't all be bad, let's go back to the room and surprise " she who,must be obeyed". Knock, knock! Scream... "let me out " knock,knock...more screams " let me out...help!". Turns out bathroom lock not working. Got stuck and panicked in case the cook got fed up and burnt the place down.
OK how about some ,rest and recreation'. Yeah sure but has to wait until after the visit to the $300 + doctor yes 300 DOLLARS! to sort out a tummy that can't deal with the food, or is it water, or is it the dirt and filth on the floor in the bathroom.

Time to complain to Mellissa in Customer Service. You must be joking, service...she did not come down to meet me F2F until third complaint.

So off to the beach, that can't go wrong can it. Well can't find the free water based activities or any information on them. No written activities list anywhere, so where is what and when...we just rely on the smoke signals.
Now I am waiting to hear what gonna do but not hopeful.
watch this space, let's see if Melissa can get anywhere... Gonna leave in morning

Dancing Lover.